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Valutata 1 stelle su 5

Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Leggi di più

Valutata 5 stelle su 5

The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Leggi di più

Valutata 5 stelle su 5

absolutely love my Nordic Sculpt device! From day one, it did exactly what it said it would, and I was genuinely thrilled with the results. So when it stopped working after about 3 months, I... Leggi di più

Valutata 5 stelle su 5

Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Leggi di più

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza e per il benessere
  2. Clinica per la cura della pelle

Informazioni su Nordic Sculpt

Scritti dall'azienda

Our team is here to help—and we take every issue seriously. If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.

NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.

Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.

We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.

Start your journey with us to achieve a more beautiful and attractive body with confidence today!

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

592 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 89% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have been using it for three days and…

I have been using it for three days and already seen some difference! My husband noticed first and was owed! Hope to see more difference soon. Can't wait to hit the beach confidently enough. Thank you

11 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Irene,

Thank you so much for sharing your experience with us! 💙 We’re so happy to hear that you’ve already started noticing changes after just a few days of use, and it’s wonderful that your husband noticed the difference too 😊

Your excitement and confidence truly mean a lot to us, and we hope you continue seeing even more progress as you continue your Nordic Sculpt journey. Wishing you lots of confidence and amazing beach days ahead ☀️

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Erika was very helpful with tracking my…

Erika was very helpful with tracking my order and even once I confirm that I did receive a tracking number she double checked to make sure that it was on its way and in fact when an extra step to check another order that was placed and let me know that it was at customs, waiting to be cleared

10 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Lisa,

Thank you so much for your kind review! 💙 We’re very happy to hear that Erika was able to assist you thoroughly with tracking your order and keeping you updated every step of the way. It means a lot to know that she took the extra time to double-check both of your orders and provide clear information regarding the customs status as well 😊

Providing attentive and reassuring support is always our goal, and your feedback truly means a lot to our team.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Customer Service has been excellent

Customer Service has been excellent. I had a very noisy Nordic Sculpt vibrating madly at higher speeds so emailed about it. I added a short video to show the issue and immediately was advised a replacement would be sent out. I have now received the replacement & restarted use.
I haven’t seen any changes yet but only been a few weeks.

9 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi SS,

Thank you so much for taking the time to share your experience with us! 💙 While we’re sorry to hear there was an issue with your original Nordic Sculpt device, we’re very happy to know that our customer support team was able to assist you quickly and arrange a replacement right away after reviewing your video.

We’re also glad to hear that you’ve received your replacement and have restarted your routine 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Thousands Thanks!

I wish to thousands thanks the wonderful customer support team of Nordicsculpt..
Jhon my last intervenant deserve applause but also the others who previously handled my request.
They provided high undersdanding and speedy resolution to the issue of my defectuous massager Nordicsculpt by replacing it. I can enjoy again my healthy routine. I received my new product.Thankyou all! Sandra

24 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Sandra,

Thank you so much for your heartfelt review and kind words! 💙 It truly means a lot to our entire team to hear about your positive experience. We’re very happy to know that Jhon and the rest of our support team were able to assist you with understanding, care, and a speedy resolution for your replacement request.

We’re also so glad that you’ve received your new Nordic Sculpt device and can continue enjoying your healthy routine again 😊 Your appreciation and support genuinely mean the world to us.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

I just got my order and can't wait to…

I just got my order and can't wait to start using the product. It did took a very long time arrive due to unforeseen circumstances but I'm glad the personal was helpful in reassuring me each time especially Erika.

6 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Rani,

Thank you so much for your kind review! 💙 We’re very happy to hear that your order has finally arrived and that you’re excited to start using your Nordic Sculpt device 😊

We truly appreciate your patience and understanding regarding the unexpected shipping delay, and it means a lot to know that Erika was able to provide reassurance and helpful support throughout the process.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

So far so good kristina been great and…

So far so good kristina been great and sorted things out very quickly

6 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Michelle,

Thank you so much for your kind review! 💙 We’re very happy to hear that Kristina was able to sort things out quickly and provide you with great support. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 1 stelle su 5

SCAM*SCAM*SCAM*SCAM

SCAM*SCAM*SCAM*SCAM

If there was an option for zero stars, that would be my choice. Absolutely THE worst company to deal with. The product does not work. I contacted the company three times before the return period was up (100 days). They didn’t answer. I then contacted one more time, and they wrote back only to tell me I was beyond the return time period. After a bunch of back and forth , they offered a refund. Then, another CS rep comes in and tells me they can’t and explains the return policy again. I explained my side again and how coincidental their only response was after the return period. Scam!?!?!!! More back and forth. I am then offered a full store credit and as much as I didn’t want it, I eventually accepted because they refuse to give me my money back. After accepting, they send another email taking that offer back and only offering half of what I paid in store credit. In the end, this is the biggest scam company!

Part 2 - UPDATE:
When they saw my Truspilot review, ironically they contacted me immediately and said if I took it down, they now had the capability of sending me more product in the equivalent of how much I spent on their crap product ($150). Still “can’t” give me my money back! They didn’t like that I called them a scam company - they don’t like the word “scam”. I pointed out that they could just send me my money back, but they again claimed they “can’t”. So, I agreed on the free products to see if it was another scam. Spoiler alert - it was!!! He sent an email showing the shipment. A week later, I checked and it was still stuck saying “processing”. A week later, same thing. Clicked on tracking through “Shop” and it was a broken link. They aren’t sending product and it was another stall tactic. I’ve written three emails since with no response.

DO NOT ORDER FROM THIS HORRIBLE SCAM COMPANY! Do NOT deal with them! This overpriced product doesn’t work but if you want to try, there are more reputable companies out there that have better customer service. Honest companies!!! After researching, this company is known for scamming and known for sending faulty products, or taking money but not sending the product and then not answering emails. Unbelievable! How do these companies stay in business?

30 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Delivery

I had an issue with my delivery and Rex responded promptly and accurate information

1 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Evangelia,

Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to assist you promptly and provide accurate information regarding your delivery issue. Providing clear and reliable support is always our goal, and your feedback truly means a lot to us 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Rex was great

Rex was great, assured me of delivery time scale and prompt with emailing me back. Thank you Rex you put my mind at ease. Great customer service.

4 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi N G,

Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to reassure you regarding the delivery timeframe and provide prompt communication throughout the process. It means a lot to know that he helped put your mind at ease and provided you with a positive customer service experience 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Great customer service from Erika

Great customer service from Erika. Very polite and helpful.

2 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Holly,

Thank you so much for your kind review! 💙 We’re very happy to hear that Erika provided you with polite and helpful customer service. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

I had a question for customer service…

I had a question for customer service and they responded immediately. Erika was extremely helpful and sorted my issue straight away!

1 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Karen,

Thank you so much for your kind review! 💙 We’re very happy to hear that Erika was able to respond quickly and help resolve your issue right away. Providing fast and helpful support is always our goal, and your feedback truly means a lot to us 😊

We’ll be sure to share your kind words with Erika as well.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Jhon was amazing and assisted me in a…

Jhon was amazing and assisted me in a replacement. Very good service

2 maggio 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Courtney,

Thank you so much for your kind review! 💙 We’re very happy to hear that Jhon was able to assist you with your replacement and provide you with great service. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with him 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

I had an issue with my Nordicsculpt and…

I had an issue with my Nordicsculpt and Erika helped me in a very efficient way, thanks! Can’t wait to receive my replacement and continue to use it, I could really notice results in only 2 weeks!

30 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi LR,

Thank you so much for sharing your experience with us! 💙 We’re very happy to hear that Erika was able to assist you efficiently and help with the issue you experienced. It’s also wonderful to know that you were already noticing results after just 2 weeks of use 😊

We truly appreciate your patience while waiting for your replacement, and we’re excited for you to continue your Nordic Sculpt journey.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Rex has been very professional and…

Rex has been very professional and helped me with my order quickly and efficiently

30 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Lidiia,

Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to assist you with your order in a quick and professional manner. Providing efficient and helpful support is always our goal, and your feedback truly means a lot to our team 😊

We’ll be sure to share your kind words with Rex as well.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

Had an issue with my new nordicsculpt…

Had an issue with my new nordicsculpt but contacted them via chat. Explained issue sent video of issue as requested. Issue was dealt with by Kristina very quickly and ordered a replacement straight away. Now waiting for order but happy with service and quick resolution.

30 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Debra,

Thank you so much for taking the time to share your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you quickly and help arrange a replacement for your Nordic Sculpt device right away. While we’re sorry to hear there was an issue with your device initially, we truly appreciate your patience and understanding throughout the process.

It means a lot to know that you were happy with the service and resolution provided, and we hope your replacement arrives very soon 😊

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 2 stelle su 5

Not received

Can’t even write a review on the product as I haven’t received it. I purchased the item on the 28th March, and was informed it would arrive to the ware house by the 23rd April, and they would dispatch as urgent. We’re now a week past from this “suggested” date, and still have not received my item or an email to confirm item has been dispatched. If you’re buying this prior to a holiday, I suggest you order months in advance!!

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Im very happy with it

Im very happy with it, I’ve used it 2-3 times a week with the oil for about 3 months, I’ve lost 30 kg and my thighs are much firmer since I started using it

29 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Åsa,

Thank you so much for sharing your experience with us! 💙 We’re so happy to hear that you’ve been enjoying your Nordic Sculpt journey and seeing such amazing progress after consistently using the device and oil over the past few months. Losing 30 kg is an incredible achievement, and it’s wonderful to know you’ve also noticed firmer thighs along the way 😊

Your dedication and results are truly inspiring, and we really appreciate you taking the time to share your feedback with us.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 3 stelle su 5

I dont recommend Nordic doesnt smooth…

I dont recommend Nordic doesnt smooth out skin as advertised and all the good reviews from customers. Ive tried it for 90days at 15mins on each part Im concerned and cooling the machine for another 15mins. When I decided to return the product before 100days I was told it keep trying till AFTER 100days. They expect some photos of before & after I started the machine. This I cant provide as I was under the impression "100 days money back guarantee"!!! They didnt stand by their promise!

1 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I’ve used the product for 2.5months but…

I’ve used the product for 2.5months but I didn’t feel that much difference. So I requested return the device and get a refund. However, Erika gave me some more information and her advice sort of cheered me up(I almost gave up)
Thanks Erika. I will keep it up!!

29 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Jae Eun,

Thank you so much for taking the time to share your journey with us! We completely understand how frustrating it can be when you don't see immediate changes, but we are so incredibly happy that Erika was able to provide the right guidance and encouragement to keep you moving forward.

Your determination is truly inspiring, and we are all cheering you on from here—consistency is key, and we cannot wait to hear how things progress as you keep it up!

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Valutata 5 stelle su 5

I was undecided about the product and…

I was undecided about the product and if it work for me
JHON from customer service explained how the machine works targeting areas and explained the process fully
Have only used the machine a few times
I am continuing to use daily

13 aprile 2026
Non scritta su invito
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Risposta di Nordic Sculpt

Hi Samantha,

Thank you so much for sharing your experience with us! We are so happy to hear that, Jhon, our customer service team was able to provide the clarity and detailed explanations you needed to feel confident in your choice.

It is wonderful that you have built the machine into your daily routine, and we cannot wait to hear about your progress as you continue to use it.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

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