RV Fridge Parts Direct Recensioni 

132
•
TrustScore 1.5 su 5

1,7

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Valutata 1 stelle su 5

I ordered a refrigerator shelf for our camper and it was the wrong one. I sent numerous messages with absolutely NO response. I would NEVER buy from them again due to HORRIBLE customer service!

Valutata 1 stelle su 5

I never got the parts I ordered a year ago. I have contacted Morgan Crafton, the owner, by phone and email several times but never got a response. She already charged the amount of $116.24 to my credi... Leggi di più

Valutata 3 stelle su 5

Update 3 days later: Customer Service contacted me with news that part was discontinued from manufacturer and a full refund was given. Customer Service was friendly and offered a discount on future... Leggi di più

Valutata 1 stelle su 5

DO NOT order from this company. I ordered a part, and several weeks later I still had no order number, confirmation, tracking info, etc. The payment was processed, and still no information on the or... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per camper

Scritti dall'azienda

We know that keeping your Recreational Vehicle in peak operating condition is important to you, which means it is important to us,too! Our goal is to offer a wide range of parts and products at reasonable prices, and more importantly, best in class customer service. We are here to help with your RV needs so you can focus on enjoying the open road!


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

132 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,7

Tutte le recensioni

(132)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I just had a very bad transaction with…

I just had a very bad transaction with another supplier who showed a picture of one thing and shipped another and when I tried to return the item I ended up having to call the Better Business Bureau so it could be resolved

when I talk to Morgan she was so understanding and so willing to do whatever I needed done to get the correct refrigerator Morgan is an asset to your company very professional prompt and helpful what a pleasant person to deal with thank you very much so far I am very pleased with everything

21 luglio 2022
Valutata 5 stelle su 5

Norcold refrigerator order

Morgan promply answered my questions about the refrigerator and about shipping. I ordered the refrigerator and it was delivered the next week in perfect condition. I would definitely do business with this company again.

7 luglio 2022
Valutata 5 stelle su 5

I ordered a control board for my…

I ordered a control board for my fridge, unfortunately it was the wrong one.
Return went smooth and any contact was met with a happy and apologetic voice.
I will definitely use them in the future.

29 giugno 2022
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Risposta di RV Fridge Parts Direct

Thank you so much Brian! I am sorry the control board was not the correct one, but I am glad that I was able to help make the return process smooth. Please give me a call if you need anything in the future!

Valutata 5 stelle su 5

Very helpful and walked me through the…

Very helpful and walked me through the process of buying a new fridge door and the accessories I needed for it...thanks for the excellent customer service

25 giugno 2022
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Risposta di RV Fridge Parts Direct

You're so sweet Carol, thank you so much for your kind words! It was my pleasure to work with and help you get the door and accessories you needed! I hope you will consider me next time you need anything!

Valutata 5 stelle su 5

Received my door tray today

Received my door tray today. It took several weeks, but was forewarned about the long delivery time when I first ordered. We were pleased to find this hard to find item. Would shop here again.

25 giugno 2022
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Risposta di RV Fridge Parts Direct

Thank you Roland! It was quite a wait, but I am grateful you stuck it out. Your patience and understanding was greatly appreciated. I look forward to working with you again in the future!

Valutata 5 stelle su 5

Great

Great, Products arrived quicker than expected

24 giugno 2022
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Risposta di RV Fridge Parts Direct

Hi Dave! I am so happy to hear everything went smooth with your order and that you received it faster than you expected to! Thank you for the great review, please give us a call next time you need anything for your Norcold refrigerator!

Valutata 5 stelle su 5

Wow Just ordered and came in 2 days…

Wow Just ordered and came in 2 days later.

24 giugno 2022
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Risposta di RV Fridge Parts Direct

Thank you so much Jo! I always like to hear when orders are received faster than anticipated. Although, we know now that it wasn't the correct door, I am glad we are on track to getting the right one out to you just as fast!

Valutata 5 stelle su 5

The part I needed in a very timely…

The part I needed in a very timely manner!

22 giugno 2022
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Risposta di RV Fridge Parts Direct

You're too kind David! I am pleased to hear that everything with your order went smooth and it was exactly what you needed. We are always here if you need anything in the future!

Valutata 5 stelle su 5

When I order my parts I was upset…

When I order my parts I was upset because I received damage parts but I send them an email they replaced it right away so I’m very happy I will order more items from them

22 giugno 2022
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Risposta di RV Fridge Parts Direct

You were such a joy to work with Claudia! I am sorry you received your part damaged, but I am glad we were able to get a replacement order sent out quickly. I look forward to the opportunity to work with you again!

Valutata 3 stelle su 5

Doesn’t work

I assume the circuit board you sent is good but after following the instructions carefully, it still doesn’t work. I had an online person here who was helping but that person has stopped responding.

22 giugno 2022
Valutata 5 stelle su 5

DE-0051 Door Shelves

Morgan is an absolute pleasure to work with! Very attentive and went above and beyond to get me the parts I needed. Highly recommended for any of you Norcold parts needs.

9 giugno 2022
Non scritta su invito
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Risposta di RV Fridge Parts Direct

I can't thank you enough Bill! I am so grateful for the opportunity to work with you, and I hope that you will give me a call next time you need parts for your Norcold!

Valutata 5 stelle su 5
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Risposta di RV Fridge Parts Direct

Hi Jerry! Thank you so much, your kind words are very much appreciated. I am so happy to hear you had a great experience! I hope you will give me a call next time you need help with anything!

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