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Valutata 5 stelle su 5

Great overall experience. Installed the 3-light switch (Nilight 90017C 3 Gang Aluminum Panel Toggle Dash 5 Pin On/Off Pre-Wired Rocker Switch Holder for Automotive Car Marine Boat) on my golf cart to... Leggi di più

Valutata 5 stelle su 5

Had some issues with window vents I purchased through them but they honored their worry free warranty when I initiated a return. Thanks for the excellent customer service after the sell.

Valutata 1 stelle su 5

I,ordered headlight set for my 06 silverado it rained here in burbank drivers side bottom light leaked i sent nilight copies of purchase photos of light cearly showing water inside light housing I hav... Leggi di più

Valutata 1 stelle su 5

Wish I would have researched these people before I ordered. Half my order not received and contact number is no good. Shady ass outfit and will never deal with them again! Calling Consumer Protection... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori per auto
  2. anche in
  3. Negozio di accessori e attrezzature per auto
  4. Negozio di autoricambi

Scritti dall'azienda

Nilight is committed to produce high-quality products, includes Led Light Bar, led work light, trailer light, headlights, emergency strobe lights to meet all of your needs. Our mission is to supply the best Auto Parts with the best price.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

45 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(45)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nilight was great to work with customer…

Nilight was great to work with customer service was fast prompt and very helpful not to mention great low cost affordable products the light bar and led rock lights were awesome and very well built i highly recommend nilight for all lighting needs or whatever projects u have going on

26 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I bought the jilight 7 gear adjustable…

I bought the jilight 7 gear adjustable car door step. It said it was warrantied. I received it and it is so wobbly when hooked to the door latch that you cannot stand on it without it wobbling back and forth dangerously and I am an athletic person. When I tried to send it back they said their warranty only covers damage in shipping, not if you are not satisfied with the product. I will NEVER buy ANY Nilight products again and I am not a big fan of Amazon but at least you can return anything for any reason. Not being able to return a product that does not work properly is a scam. Stay away from this company. I bought it outside of amazon thinking I was helping out a small company. That will not happen again.

19 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

Smh man I just bought a catalystic…

Smh man I just bought a catalystic converter for a 2013 Chevy Tahoe n I haven’t got paid yet so I can install, but I didn’t read these reviews before I bought it,n let’s just say I read them today, because my mechanic asked me were did I get the converter,n I told him,n he got pissed off cause he’s never herd of u guys, so he told me to go look at the reviews,n after reading the reviews I am totally appalled cause there’s hardly NO good reviews n the ones that are good seem like they work for the company,i just got my fingers toes crossed im hoping when i give u guys the update it will be pleasant

17 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

4 pin trailer wiring harness had bad connections out of the box.

I bought this 4-pin trailer wiring harness kit for my '97 Toyota because it was supposed to be a simple, plug-and-play setup using the two factory plugs in the back. Unfortunately, right after I hooked it up and plugged it into my trailer, it wouldn't work right.

After a lot of troubleshooting and feeling around, I narrowed the issue down to the plug running to the right-hand brake light. I kept wiggling the wires on the brand-new plug and realized the turn signal wire was completely loose inside it. It wasn't making a solid connection because it was barely pushed into the plug housing itself. In fact, while I was wiggling the converter box and zip-tying everything into place, the loose wire basically just fell completely out of the plug.

Since I already had my trunk panels out and didn't want to deal with the hassle of returning a part mid-project, I decided to fix it myself. I cut the loose wire and spliced it straight to the light itself. Once I bypassed the bad plug connection, everything worked perfectly.

Needless to say, for a brand-new product, having a wire fall out of a pre-assembled plug is ridiculous. This was the first wiring harness kit I've bought from this company, and it will be my last. It gets 3 stars because the actual components work once fixed, but the quality control out of the factory is severely lacking.

2 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Junk

I bought two different sets of lights for both the front and back of my rv. One system although cheaply made works ok after a lot of work. The second system which is connected to the first system whe connected completely shut everything down and won’t work. These are to replace a 1994 vehicle lights to led and I changed to a led compatible flasher. The problem is the company refuses to answer the phone so thermostat support system. I suggest to anyone not to consider buying from Nilight

1 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I purchased a light bar

I purchased a light bar, looked at the reciept and they snucked in a $1.56 charge for easy returns that I did not ask for. Apparently you have to opt out of it. I don’t deal with sneaky untrustworthy online stores so I canceled the transaction immediately. 24 hours later they responded and said it was to late, that it had shipped already. They have already charged my credit card. A days later the tracking information still only says shipping label created. Who knows it is from some one off shipping CO I have never heard of, and I’m in the shipping business. And they use some one off Chinese tracking company to track the package. Customer Service really sucks, they have some robot answering the phone, nobody answers text messages or emails for an extended time, and the emails or answered by some AI robot.So end result, I never received the package and they charged me. I disputed it through my credit card company and got my money back.

11 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I ordered a set of the 6 inch light bars. I installed them on my RV and had an issue with one letting water get into it. I contacted them and explained the problem and sent them pictures and they immediately replaced the order and ensured that they would arrive in time for my cross country move. I really appreciate a company that stands by their products and also has great customer service. I'll definitely buy from them again in the future.

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Double set amber rope lights

I ordered the double set of amber rope lights for my truck. One set was defective and Sunny in customer service was fast to get them replaced. Great customer service!! Great products and superior customer service. Will buy from NILIGHT next time for sure

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely worst service and product

Absolutely worst service and product. I ordered a light bar on Nilight’s site. My first time plugging it in and it already doesn’t work. I emailed the company from its website asking for a refund or return label. They ask me for videos and photos, then emailed me back suggesting me to check the wiring. Do not buy from them. I am still waiting for them
To tell me how to return this piece of shit.

13 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I,ordered headlight set for my 06…

I,ordered headlight set for my 06 silverado it rained here in burbank drivers side bottom light leaked i sent nilight copies of purchase photos of light cearly showing water inside light housing I have received no,respect for my buying their product or response about them sending a repalcment. Don't buy their products. They don't care.

15 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I ordered from Europe and my package…

I ordered from Europe and my package got totally lost in the mail. After many weeks it even got delivered to a wrong address. The postal services where not willing to help, but after some emails with Nilight, they decided to resend my order. I am very thankful for the effort they put into this, and I am so glad I got the unique products I wanted, instead of some refund.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Had a lighwhip break within warranty…

Had a lighwhip break within warranty period. Had zero issues getting in contact with nilight to get a replacement. They take the time to make sure they get you your correct replacement in a timely manner. Great products and amazing customer service!

24 ottobre 2025
Non scritta su invito
Logo di Nilight

Risposta di Nilight

Thank you for your kind words! We're glad you think so!

Valutata 5 stelle su 5

Very bright lights

Very trustworthy company. Fast response and great service. We love the lights.

22 ottobre 2025
Non scritta su invito
Logo di Nilight

Risposta di Nilight

Thank you for your kind words! We're glad you think so!

Valutata 1 stelle su 5

No Answer At Support

You can't get a hold of these monkeys.... They have some robotic recording and no live people!!! What gives? They are a chinese brand trying to make it appear that they will support you in the US. Well, that is a BS concept, clearly! Don't buy any of their products if you think you are going to need/get support.

19 agosto 2025
Non scritta su invito
Logo di Nilight

Risposta di Nilight

I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at support@nilight.com. They will be happy to assist you.

Thank you for your understanding!

Valutata 5 stelle su 5

GREAT customer service!

Not sure why so many negative reviews about the customer service, they got back to me quickly and even offered to replace my product. Very easy to understand and communicate with! I had purchased one of their light bars for my truck on Amazon about 2 months ago. I barely installed it a few weeks ago but noticed the turn signals weren’t working properly. Couldn’t return through Amazon so I contacted Nilight through their website and got a response the next day! They were able to replace my item without me having to send the first one back to them. If you’re worried about purchasing something from them, do not listen to these reviews. They solved my issue quickly.

15 maggio 2025
Non scritta su invito
Logo di Nilight

Risposta di Nilight

Thank you for your kind words! We're glad you think so!

Valutata 1 stelle su 5

Almost...NONE EXISTENT CUSTOMER HELP!

They sell a bumper for a 2016 Jeep JK through Amazon. We recieved and it did not fit. They did not respond to emails or calls for 2 weeks. 3rd try by email, they finally respond, it does not fit your year car, ask Amazon for refund. No help trying to find the right bumper. BAD COMPANY DO NOT USE! No help whatsoever. They could have cared less.

24 marzo 2025
Non scritta su invito
Valutata 4 stelle su 5

Update - eventually received item

Update - I did eventually receive my item. Thanks! ***Shipping info was sent, then package never moved. After 3 weeks of repeatedly checking in with them, it turns out the item was out of stock and never shipped. Canceled order, a week later I am waiting to see if I will get a refund or have to file a dispute with my credit card company. Very disappointing, waste of time. Submitted this review on their site and of course they didn't publish it.

5 dicembre 2024
Non scritta su invito
Logo di Nilight

Risposta di Nilight

I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at support@nilight.com. They will be happy to assist you.

Thank you for your understanding!

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