Superb customer service and beautifully made luxury pyjamas. The products make a lovely gift or a treat for yourself. It’s so nice to deal with a real person and since the takeover I’ve been so impres... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Just received my order from the night store a blue rugby style this time! I love this clothing & that was my 5th order. I just love the buttery soft fabric feel! Smart elegant & very practical day or... Leggi di più
L'azienda ha risposto
AVOID THIS COMPANY. Unfortunately I've had the same issue that many people seem to have had with placing an order for the first time and never receiving it. Ordered 3 lounge sets on 26th Jan, expec... Leggi di più
L'azienda ha risposto
I hear the business has been taken over by new owners, the wonderful Deb Price and the team behind British Boxers nightwear, who supply all my nightwear and underwear. Can't wait to see what great thi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are The Night Store, a size-inclusive nightwear brand with a vision to design pyjamas for everyBODY.
Informazioni di contatto
Regno Unito
- hello@thenightstore.co.uk
- night-store.co.uk
3,7
Nella media
619 recensioni
Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Superb service and items
Superb customer service and beautifully made luxury pyjamas. The products make a lovely gift or a treat for yourself. It’s so nice to deal with a real person and since the takeover I’ve been so impressed with the way I was helped with an order from before the takeover.
16 marzo 2026
Non scritta su invito
Comfortable, soft loungewear
Placed an order and unlike my previous experience ( excellent customer care, quick delivery and beautiful loungewear and PJ’s) this was not the same. After many failed attempts to communicate I became worried but then received an email from the new owner explaining everything and when to expect my delivery. Communication from that point was very good. Products arrived and I’m delighted as is my friend who I bought a loungewear set for. Lovely colour, soft and comfortable. I’d buy again and hopefully the teething problems taking over a new company has been resolved.
25 gennaio 2026
Non scritta su invito
These are great pjs
These are great pjs! I’ve about 5 pairs now.
They are great sizing with plenty of room. I also like how you can wear them during the day and still feel ok.
28 aprile 2026
Non scritta su invito
Risposta di The Night Store
So pleased you love them, that’s fab! Thanks for leaving a review. X
Quality products and new owners
Quality products so really pleased the new owners have taken over. The customer service is now exceptional. Means I will definitely purchase again. Thank you to the new team!
28 aprile 2026
Non scritta su invito
Risposta di The Night Store
So pleased you’re happy. Thanks so much for leaving a review. X
Excellent service and quality
After a bad start with the old owners the new people especially Debs has turned customer service round to 5 stars excellent quality items and great customer service
2 marzo 2026
Non scritta su invito
Risposta di The Night Store
Thanks so much Jeanette, I’m really touched by your review. It’s very kind of you to take the time to do it. X
Just received my order from the night…
Just received my order from the night store a blue rugby style this time! I love this clothing & that was my 5th order.
I just love the buttery soft fabric feel! Smart elegant & very practical day or night … The new owners are a joy! 10 out of 10 for customer service too
28 aprile 2026
Non scritta su invito
Risposta di The Night Store
Jackie thank you! Your review has made my absolute day! X Deb
The new owners have a great record for…
The new owners have a great record for customer service and they’re a real people business.
26 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thank you! Thank you!
What a turn around
What a turn around! Customer service exactly as it should be. Well done to the new owners of this great company.
23 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thank you! So kind of you to review.
Recently taken over by the rather…
Recently taken over by the rather wonderful British Boxers. Can't recommend more highly.
26 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thanks, so pleased you’re pleased. We still have a mountain to climb but we’re on it in our very best climbing boots X
Great products and great customer…
Great products and great customer service, the new team led by the amazing Deb, is fantastic. Can’t recommend them highly enough.
26 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thank you thank you!
The Night Store has recently been taken…
The Night Store has recently been taken over and the new owners have made a huge difference! I would thoroughly recommend it!
17 aprile 2026
Non scritta su invito
Risposta di The Night Store
That’s very kind of you, thanks!
The Night Store is a fantastic service
The Night Store is a fantastic service, really happy with the quality.
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thanks Chris, we’re delighted you’re happy.
Way to go
Way to go !
Great choice of wonderful nightwear. So many to choose from and their customer service is second to none. Great British company. Take a look for yourselves , I am sure you will love them too.
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thanks Susan, so pleased you’re happy.
Can’t fault them
Can’t fault them, super efficient and lovely with it! Can’t do enough for you, but that’s what you get with a family business.
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
Very pleased you’re happy. Thanks for leaving a review.
Excellent service guaranteed by the new…
Excellent service guaranteed by the new team managed by Deb x
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thanks for your kind review.
Great customer service
Great customer service - new owners have made the difference!
24 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thank you, thank you!
Changed hands for the better
Changed hands for the better. Great service
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
So pleased you’re happy!
Fantastic customer service
Fantastic customer service! Really helpful and fast turnaround...A*******
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
So, so pleased you’re happy.
The quality of the products here is…
The quality of the products here is amazing and the service is second to none!
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
So pleased you’re pleased thanks for letting us know.
new owners
The new owners, from the brilliant British Boxers, have a fantastic reputation for quality and customer service, this can only mean good things for the Night Store
25 aprile 2026
Non scritta su invito
Risposta di The Night Store
Thanks so much Hilary, we’re delighted you’re happy.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.