Nice Cream London Recensioni 312

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I bought the Aurora Earrings and they are my dream bride earrings for my wedding, they are exactly as I envisioned them to be, the quality is excellent and the delivery was quick and seamless. The tea... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I think it would be very helpful if the description would say what is the dimensions/size of the jewellry. I just received my three pairs of earings and they look great, but it's too early to say any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The earrings are a really beautiful design, so well done to the clever designer! Love the size of the bow and pearl too, they are bold without being overly ‘costumey’. Quality looks top notch. The box... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stunning pieces… I bought hydrangea earrings necklace and bracelet… delivery was super quick, boxed beautifully and I adore them all and have had so many compliments. My friend had a special birth... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Jewellery designed to get compliments.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

312 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Just beautiful workmanship the whole…

Just beautiful workmanship the whole process was just a breeze fast turnaround

8 febbraio 2024
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Risposta di Nice Cream London

Hi Susan,

Thank you for your wonderful review! You are so kind - we are so happy you love your Nice Cream order.

Kind regards,

Hugo

Customer Care

Nice Cream London

Valutata 4 stelle su 5

Earrings

They look really nice and are a good size.

8 febbraio 2024
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Risposta di Nice Cream London

Hi Rachel,

Thank you for your lovely review!

We are so happy you love your Nice Cream order.

Kind regards,

Hugo
Customer Care
Nice Cream London

Valutata 5 stelle su 5

Stunning pieces of jewellery

Stunning pieces of jewellery, versatile and classic.
Beautifully packaged and excellent customer service

28 gennaio 2024
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Risposta di Nice Cream London

Hi Sheila,

Thank you so much for your wonderful review!

We are so happy you love your Nice Cream order.

Kind regards,

Hugo
Customer Care
Nice Cream London

Valutata 5 stelle su 5

Outstanding Customer Service

I'm a first time purchaser with Nice Cream London and couldn't be happier with their outstanding customer service. There was a slight problem with the setting of my earrings. Their response was immediate, very friendly, and most accommodating. My replacement earrings arrived quickly, and they're absolutely beautiful...my favorites for a long time to come.

30 dicembre 2023
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Risposta di Nice Cream London

Hi Nikki,

Thank you for your wonderful review!

You are so kind - we are so happy you love your Nice Cream order.

Kind regards,

Hugo
Customer Care
Nice Cream London

Valutata 5 stelle su 5

I think the introduction regarding the…

I think the introduction regarding the packaging done by elves was nice pre Christmas although a bit over the top.
But continuing with it at the end of January was to much. That is the only reason for four stars and not five.
But this won't deter me from ordering from you again.

- A wholly undeserved docking of a star from my father! Changed to 5 as it should be. My mum has just had one of your Hydrangea bracelets and necklaces for her birthday and she's over the moon! They're stunning and packaged lovely by the elves! - Luke

25 gennaio 2024
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Risposta di Nice Cream London

Hi Roy,

Thank you for your kind review!

Our elves work all year long - not just at christmas time! 😁

Kind regards,

Hugo

Customer Care
Nice Cream London

Valutata 5 stelle su 5

jewelry

I live in the US and the ordering process was so easy and the shipment arrived very quickly. Love the jewelry items and they are wonderful quality.
Thank you

8 gennaio 2024
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Risposta di Nice Cream London

Hi Anne,

Thank you for your wonderful review!

You are so kind - we are so happy you love your Nice Cream order.

Kind regards,

Hugo
Customer Care
Nice Cream London

Valutata 3 stelle su 5

Gift card

I would’ve preferred a physical card to give instead of three code numbers on three emails (to make up the amount I wanted to give).

2 gennaio 2024
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Risposta di Nice Cream London

Hi Marji,

Thank you for your feedback, this will be passed on to the team.

Kind regards,

Hugo

Customer Care
Nice Cream London

Valutata 5 stelle su 5
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Risposta di Nice Cream London

Hi Patricia,

Thank you for your wonderful review!

You are so kind - we are so happy you love your Nice Cream order.

Kind regards,
Hugo
Customer Care
Nice Cream London

Valutata 5 stelle su 5

Lovely earrings

Received my Hydrangea earrings today, they are very lovely and will be wearing them a lot. Packaged beautifully. Thank You, Nice Cream
Chari California USA

3 gennaio 2024
Non scritta su invito
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Risposta di Nice Cream London

Hi Charli,

Thank you for your wonderful review!

We are so happy you love your Nice Cream order.

Kind regards,

Hugo
Customer Care
Nice Cream London

Valutata 2 stelle su 5

Bleeding & infected ears

Can’t fault how gorgeous they are or delivery but they have left my ears bleeding and mildly infected. I’m dubious of its claim to be Stirling silver & gold plated. I have many earrings that are sterling silver & gold plated, such as from Scream Pretty but my goodness have these left me in a bad way. Very painful& raw. I’ve had my ears pierced for over ten years and they feel open & raw now. So sorry to say this.

4 dicembre 2023
Non scritta su invito
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Risposta di Nice Cream London

Hi Jessica,

I hope you are well and having a beautiful day.

I am so sorry to hear you are having trouble with your earrings - this is first for us. I can confirm that they are indeed sterling silver and gold plated.
This is definitely not what we would expect from any of our pieces, nor the experience we'd want for you as a customer. I would like to get this resolved for you and ask that you email care@nicecreamlondon.com

Kind regards,

Hugo

Customer Care

Valutata 5 stelle su 5

Lovely pieces!

I’ve been looking for some timeless jewelry pieces for some time. I love the quality and style of the earrings I ordered, and I will definitely be purchasing from here again. <3

25 novembre 2023
Valutata 1 stelle su 5

This is absolutely ridiculous

This is absolutely ridiculous, I payed 20€ for shipping costs in your website and it just arrived now to my house and the transport agency told me I have to pay nearly 40€ more to receive it. I thought that 20€ for shipment was already super expensive but I really wanted the earrings so ok, but to pay 40€ more here?? This is absolutely outrageous and you didn’t even indicate in your web about additional expenses. I’m very unsatisfied and disappointed with this order. I wouldn’t recommend anyone to buy from your website and none the less I will never purchase anything else ever from you. This is a scam.

12 novembre 2023
Valutata 2 stelle su 5

Necklace broke 10 minutes before my wedding

I purchased a necklace from nice cream for my wedding, it was stunning, the necklace broke as I was getting ready and had 10 minutes until I had to leave, it made it a very stressful time, but I still had a lovely day.
I was refunded but did not feel the customer service was amazing considering my experience
Unfortunately I can’t recommend them

19 ottobre 2023
Non scritta su invito

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