Nextdaycontacts Recensioni 

75
TrustScore 3 su 5

3,0

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Valutata 1 stelle su 5

Spent extra money than normal here to get my contacts quick. Placed my order before the cutoff time to receive them next day with a decent margin. Also placed the order on a Wednesday because I know t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered contacts that were promised next day. Received an email that evening saying my contacts were packaged and waiting to be picked up. After not receiving, I contacted customer support who then to... Leggi di più

Valutata 1 stelle su 5

BUYER BEWARE: THEY DO NOT SHIP AND YOU DO NOT RECEIVE YOUR CONTACTS NEXT DAY. I ORDERED WELL BEFORE THE CUT OFF PERIOD FOR NEXT DAY DELIVERY AND THEY DIDN'T EVEN SHIP THEM THAT DAY OR EVEN THE NEXT DA... Leggi di più

Valutata 5 stelle su 5

Nextdaycontacts saved me when another online retailer failed to notify me --until I had only one pair of lenses left --that my order would be delayed (by 3 weeks!!). Using Nextdaycontacts, I received... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di lenti a contatto
  2. Centro oculistico
  3. Farmacia

Scritti dall'azienda

Contact lenses online next day delivery. Order your contact lenses online with next day contacts and we will ship them to your doorstep next day FREE.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

75 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(75)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great next day delivery …

Is the second time that I order from next day contacts I must say I am impressed both times the contacs have been delivered the next day like promised 👍 Specially during this crazy Christmas when all mail delivery is late 10/10 from us.

17 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Incredible

Incredible! Got my contacts in 22h. Great, great service.

16 dicembre 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Sandra. Thank you so much for taking the time to give us your review!

Valutata 1 stelle su 5

Don't believe the next day contacts

Don't believe the next day contacts. I placed an order on Dec. 4. Told on Dec. 5th that they are "backordered" and I would receive Dec. 15th. Dec. 15th comes along and still no contacts. I paid more to get my contacts quicker. Finally canceled my order. Go someone else.

16 dicembre 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Terry,

Thank you for taking the time to give us a review. I do apologize for the delay on your contact lenses.

In most cases contact lenses are available, and are shipped via next business day. Sometimes we have to place a special order to the manufacture to fulfill an order. This can happen for a few reasons. In your case, the prescription parameters and brand were out of stock.

We do our best to notify our customers if this ever happens, and do our best to provide accurate updates on when to expect the replenishment. The information we provided for the 15th, was information we were given by the distribution center. As you mentioned, the contacts did not come in as expected.

We can certainly appreciate the need for getting contact lenses as fast as possible, and in our case the very next day. We hope you understand that in the event of a stock shortage, we do our best to get in the replenishment as fast as possible.

Thank You,
Daniel

Valutata 5 stelle su 5

First time customer

The service I received from Nextday Contacts was outstanding. My first time ordering lenses so I called and Daniel gave me the best customer service I have dealt with over the phone. Great prices and quality customer service I will be coming back.
Thanks very much,Cody Bryan

22 luglio 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Cody,

Thank you so much for such a great review! It was a pleasure serving you. It is great people like yourself that keep us going. Thank you for becoming part of our family.

Daniel

Valutata 5 stelle su 5

An eye opening experience ..wink

An eye opening experience ..wink, wink
This is the best experience I've ever had with a mail order company. I will NEVER order through my eye doctor's office again! I learned that the cost through my ophthalmologist was $55.00 more for the exact same contact AND they were going to take a week to arrive. I placed my order at 1:30 on Wednesday afternoon and my contacts were delivered at 11:00 am the next morning.. WOW!

10 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

True to their word

True to their word, contacts came the next day.

26 giugno 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Thank you Sonya for your positive review! I means the world to us for our customers to be happy.

Valutata 5 stelle su 5

Amazing Customer Service!!

The customer service with this company is outstanding! UPS screwed up my delivery and Daniel has worked with me in his off time to help me with this! I will recommend this company to all my friends! So refreshing to have a company that cares! Love y’all!

15 maggio 2020
Non scritta su invito
Valutata 1 stelle su 5

False advertisement

I decided to give next day contacts a try, even though it is more expensive to order through the site than the place I usually order from. My contacts did not arrive until 3 days later.

27 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Rafaella,

Thank you for taking the time to give us your feed back. Your order was placed on a Friday and shipped out next business day. It was received on Monday. Your package was delivered on time.

Our terms and conditions for shipping are stated at checkout and in the terms and conditions. We also have an entire page dedicated to our shipping details.
https://nextdaycontacts.com/next-day-shipping-details/

We work very hard to communicate with our customers, and we have a superb record for meeting expectations. Please feel free to contact us at 888-962-1180. We would be happy to discuss any concerns or issues you may have.

Thank You,

Daniel

Valutata 5 stelle su 5

My contacts went to the wrong address…

My contacts went to the wrong address and were stolen and they replaced them at no cost to me! Great customer service

14 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Heather, thank you for taking the time to give us a positive review. We try or best to do whatever it takes to make our customers happy!

Valutata 5 stelle su 5

Great pricing great service agent…

Great pricing great service agent Daniel Harpst is so helpful

11 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Sharon, Thank you for your complement. I will make sure Daniel sees your review. We appreciate you very much!

Valutata 5 stelle su 5

AWESOME SERVICE!!

AWESOME SERVICE!!! MY CONTACTS ACTUALLY ARRIVED IN 24HRS!

11 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Sometime we surprise ourselves with just how fast these contacts ship out and arrive at their destination, I am happy we could make you a happy customer!

Valutata 5 stelle su 5

Excellent communication

Excellent communication, service & price and literally next day delivery even for my hard to get toric lens. (It took my doctor 7-10 days to get this toric lens for my trial.) Just Amazing.

11 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Grace, Thank you for taking the time to give us a positive review.

Valutata 5 stelle su 5

Best Online Service

Service was great, they called my eye doctor place the confirm the script. I got the contacts the next day. They even called confirming they spoke with the doctor.

11 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Matt, Thank you for this positive review. We will always do what we can to make our customers happy.

Valutata 5 stelle su 5

Fastest contact delivery ive ever had

Fastest contact delivery ive ever had. My prescription was exact and I’m beyond happy with the service.

6 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Awesome! We are so happy to see your happy. Thank you for taking the time to give us a positive review.

Valutata 5 stelle su 5

Fast and accurate

My contacts were received quickly and the order was accurate!

6 marzo 2020
Non scritta su invito
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Risposta di Nextdaycontacts

Hey Maria, thank you for taking the time to give us positive feedback.

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