I have had Nexamp for several years, and am extremely happy by the service, including billing and customer service. Initially I was skeptical about the savings but they add up over time. Switchi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I canceled in May because I planned to sell my house. I received an email from NEXAMP stating I was responsible for production through June. I’m still getting charged for production in September. Almo... Leggi di più
L'azienda ha risposto
Outstanding communication both by email and text Personal contact by a person when first signed up how to read your bill And what to expect Additional follow up upon first billing, also 15% savings... Leggi di più
L'azienda ha risposto
Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Building the Future of Clean Energy
Community Solar with Nexamp: The Easiest Way to Tap into Clean Energy
Scritti dall'azienda
- Save on your electricity costs without installing rooftop panels
- We’re bringing clean energy to homeowners and communities everywhere, and helping them save on electricity costs* without installing rooftop solar panels. *Savings vary from state to state
No long term contracts, cancellation fees, or credit checks
Nexamp does not lock you into a long term contract or require any credit checks.
We believe in doing right by people and, well, the world. We’ll never lock you into an annual contract, never charge you any upfront fees, and never charge you to walk away—if you don’t like the service, you can cancel without penalty at any time.
Informazioni di contatto
101 Summer St. Floor 2, 02110, Boston, Stati Uniti
- (617) 431-1440
- nexamp.com
4,4
Eccellente
738 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We signed up in April 2025
We signed up in April 2025, they stated it would take a couple of months to get started. Here it is Oct 2025 & last email from them was dated was May 22nd stating we would receive a $75 Visa card within 30 days. I followed up last week only to learn they went ahead & cancelled my contract because they stated I didn't respond to email..Received no email from them where I needed to respond. The only way I found out they cancelled our contract was the day I called in October to follow-up. That was fine with me because at that point I wanted to cancel the contract. After talking with several people regarding these solar farms & Nexamp I am glad it was cancelled before getting started. This was a bad decision but turned out best for us.
4 ottobre 2025
Non scritta su invito
Risposta di Nexamp
Hello Vita,
Thank you for your feedback, and we're truly sorry for the confusion and frustration you've experienced. We understand how disappointing it can be to think a process is complete only to find out otherwise.
After reviewing your case, it appears your enrollment was never fully completed in our system, which unfortunately meant we couldn't place you on a solar farm. As a result, your account was never activated, and the promotional gift card (only issued upon full enrollment) was not triggered.
We sincerely apologize for the miscommunication and the inconvenience this has caused. At Nexamp, we strive to make community solar simple and accessible, and we regret that this wasn’t your experience.
If you're still interested in joining and receiving the full benefits, including solar credits and promotional offers, we'd love the opportunity to assist with re-enrollment. Our sales team is ready to guide you through the process and ensure everything is completed smoothly.
Thank you again for taking the time to share your experience. We truly value your feedback and hope to better serve you in the future.
Just getting started
I just signed up so I'm not using it yet but it was easy to sign up and I'm getting emails explaining each step so far which is nice they are keeping me updated
4 ottobre 2025
Risposta di Nexamp
Hello Bonnie, thank you for your positive review! We’re thrilled you’ve joined our community solar program and look forward to delivering savings to you as soon as possible. We’ll continue to keep you updated along the way and are here to support you throughout your journey. Thank you for being a Nexamp subscriber!
Risposta di Nexamp
Hello Sandra,
We’re sorry for the frustration and want you to know that we’re actively working with our mailing vendor to ensure physical invoices are sent on time. Please note that USPS delivery can take up to ten days, which may result in a delay after you receive the emailed invoice.
All customers receive invoices via email and through their Nexamp online account. This ensures faster access to view invoices and provides the option to pay online for added convenience. The emailed invoice also includes a PDF attachment that you can download and print, which may help if you're mailing a payment.
We’re always happy to assist further if needed. You can reach our team at support@nexamp.com or by calling 855-727-4636, Monday through Friday from 8:30 AM to 6:00 PM EST. We look forward to assisting you.
Had issues with next stamp in the past
Had issues with next stamp in the past, but since my New sign up, I think they’re awesome
1 ottobre 2025
Risposta di Nexamp
Hi Sherry, thank you for your kind review and for giving Nexamp another chance. We're sorry to hear there were issues in the past, but we're glad our team was able to get things back on track. We appreciate your support and are here to help ensure you get the most out of your community solar subscription.
Get answers to your questions
I had a list of questions when I called. The representative I talked to was patient and informative and answered all my questions.
26 settembre 2025
Risposta di Nexamp
Hi Debra, thank you for your positive review! We’re so glad to hear that our team was able to assist with your questions and help you feel comfortable with the program. We truly appreciate you joining the Nexamp community and look forward to delivering savings to you soon!
It was a pleasure working with the…
It was a pleasure working with the nexam getting me involved
22 settembre 2025
Risposta di Nexamp
Hi Edward, thank you for the positive review! We’re glad to hear the enrollment process was smooth and appreciate your patience as we work to bring your solar benefits online. We look forward to delivering the savings and impact of community solar to you soon.
Great customer service
Great customer service. I had so many questions and we're answered. Thanks for making this process easy. I recommened this for everyone.
27 settembre 2025
Risposta di Nexamp
Hi Edgar, thank you for your 5-star review and recommendation! We're thrilled to hear that our customer support team has helped you feel informed and supported. It's great to know the program is meeting your expectations, and we look forward to continuing to deliver savings through community solar.
So far so good
13 settembre 2025
Risposta di Nexamp
Hi John, thank you for the positive review! We're glad to hear that you're satisfied with our service. We look forward to continuing to provide you with savings and support as a valued Nexamp subscriber.
Late arriving large electric bill for…
Late arriving large electric bill for June and July after previously automated payment. Never have experienced such an esoteric and convoluted utility bill before. Causes me to question Nexamps integrity and competence.
13 settembre 2025
Risposta di Nexamp
Hello John,
Thank you for sharing your feedback. We’re truly sorry to hear about the confusion and frustration surrounding your recent billing experience. Nexamp is committed to providing a transparent and reliable customer experience, and we regret that this has not been the case for you.
To clarify, Nexamp invoices customers only after we receive confirmation from your utility that solar credits have been applied to your account. Occasionally, delays from the utility in transmitting this information can affect the timing of our billing. In your case, we received two months’ worth of credit data from the utility in close succession, which resulted in both June and July credits being included on a single invoice. We understand how unexpected this can be and apologize for any inconvenience it caused.
Our goal is always to stay as current as possible with invoicing, and we’re happy to work with you if a payment plan would be helpful in spreading out the cost. Please don’t hesitate to contact our support team at 855-727-4636 or support@nexamp.com to discuss options that work best for you.
We appreciate you bringing this to our attention and remain committed to providing a positive experience for all our customers.
QUICK...WAS KEPT IN THE LOOP AS TO THE…
QUICK...WAS KEPT IN THE LOOP AS TO THE STEPS AND STAGES WE WERE AT.
13 settembre 2025
Risposta di Nexamp
Hi Laurie, thank you for your 5-star review. We’re thrilled to have you on board and glad the info we shared helped you feel prepared. We really appreciate your support and look forward to helping you start saving with Nexamp!
As a family we are concerned with our…
As a family we are concerned with our carbon footprint, therefore we were happy to use nexamp
20 settembre 2025
Risposta di Nexamp
Hi Richard, thank you for sharing your positive thoughts about Nexamp! We truly appreciate your support in our mission toward a cleaner, more sustainable future. We’re proud to have you as a subscriber and look forward to continuing to deliver both environmental and financial benefits to you and your community.
people were kind and helpful
people were kind and helpful. Nexamp helped me with my electric
9 settembre 2025
Risposta di Nexamp
Hi Glenn, thank you for sharing your positive review. We're so glad to hear you found our team kind and helpful. Nexamp takes great pride in delivering a strong customer experience, and it's great to know it's resonating with you. We appreciate your support and thank you for being a Nexamp subscriber!
Very prompt with getting me signed up…
Very prompt with getting me signed up and excellent with keeping us appraised of what the next steps are.
14 settembre 2025
Risposta di Nexamp
Hello Greg, thank you for joining our community solar program. We're glad the sign-up process was prompt and that our updates have been helpful. We appreciate your support and look forward to continuing to deliver a great experience.
It was easy to sign up and Nexamp has…
It was easy to sign up and Nexamp has kept me informed every step of the way. Waiting now to be connected with a solar farm.
7 settembre 2025
Risposta di Nexamp
Hi Gail, thank you for your 5-star review! We're glad the sign-up process was easy and that our updates have been helpful along the way. We appreciate your patience as we work to connect you to a solar farm and look forward to delivering your savings soon.
The person I talked to was very helpful…
The person I talked to was very helpful and answered questions I had. Thank you
11 settembre 2025
Risposta di Nexamp
Hi Debra, thank you for sharing your experience. We're happy to hear our team was helpful and able to answer your questions. We're here to support you and make sure you continue to get the most out of the program.
Risposta di Nexamp
Hi Ramesh, thank you for the positive review! We're glad to hear you're happy with the energy production and convenience of community solar. We appreciate your support and are grateful to have you as a Nexamp subscriber.
Risposta di Nexamp
Hello Jan, thank you for your positive review. We're glad to hear you've found the program easy to understand and that our website and customer support have met your expectations. We appreciate your support and look forward to continuing to serve you.
I joined to save money on my electric…
I joined to save money on my electric bill and you have delivered great savings. I couldn't be happier!
9 settembre 2025
Risposta di Nexamp
Hello, thank you for your 5-star review! We're so glad to hear you're enjoying the savings and that the program is delivering as expected. We appreciate you being a Nexamp subscriber and look forward to continuing to bring you value every month.
I was with Nexamp for a few years before
I was with Nexamp for a few years at another place I rented. I was very happy with Nexamp there and I am hoping to be here for years to come.
4 settembre 2025
Risposta di Nexamp
Hello Raydene, thank you for your kind review! We truly appreciate your continued support as a long-time subscriber and are excited to deliver savings at your new residence for years to come.
It's great I'm so excited to start…
It's great I'm so excited to start this new program
9 agosto 2025
Risposta di Nexamp
Hi Angela, thank you for your 5-star review! We're excited to have you on board and look forward to delivering savings through our program. Thank you for being a Nexamp subscriber!
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