Their courses are neurotically asking you to voice record yourself in every 10 minutes, then it does not work. Then it asks you safety questionnaires twice to continue course. For a defensive driving... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Leggi di più
L'azienda ha risposto
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... Leggi di più
L'azienda ha risposto
The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Informazioni di contatto
313 West Main Street, 12953, Malone, Stati Uniti
- 877-689-0674
- newyorksafetycouncil.com
3,9
Molto buono
282 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It didn’t work
It didn’t work. I had a problem the first day and I contacted you and you wouldn’t give me your money back, so I’m definitely not recommending you to anyone ever. I took it somewhere else and it was working and easy to use. This was my worst user experience.
22 luglio 2026
Risposta di New York Safety Council
Hi there, thank you for your patience. Your refund has been processed — please allow 3–5 business days for it to appear in your bank account. Please note that timing may vary depending on your financial institution and any processing delays on their end. We sincerely apologize for any inconvenience this caused.
The material was informative but in the beginning there were statements made making it uncomfortable. I was more concerned about being able to continue than I was about answering questions.
The material was informative but in the beginning I was more concerned by not being able to continue or having to start over or not finishing in time etc. This based on some of the statements made.
15 luglio 2026
Risposta di New York Safety Council
Hi Cm, thank you for the 5-star review! Ensuring your continuing education credits are submitted accurately and on time is one of our top priorities, so it's great to hear everything went smoothly. We appreciate your trust and look forward to supporting your next renewal!
Excellent course!
Excellent course!! More people on the roads should take this course.
30 giugno 2026
Risposta di New York Safety Council
Hi Micheal, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Risposta di New York Safety Council
Hi Robert, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Too Much Time Required
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other part of the qualifying stage (learner’s permit, driving test) that requires this much effort. So I think it’s WAY TOO MUCH time.
8 luglio 2026
Risposta di New York Safety Council
Hi Brian, thank you so much! We put a lot of care into making our course content both informative and easy to understand, so it's wonderful to hear that it came through. We appreciate you sharing your experience and look forward to seeing you in another course!
Risposta di New York Safety Council
Hi Karen, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
It would take too long per page even…
It would take too long per page even after the audio stops or you've read the page sometimes you still have to wait minutes before going to the next page.
26 maggio 2026
Risposta di New York Safety Council
Hi Lucas, thank you for the review! We wanted to clarify that the timing you experienced is due to mandatory time requirements that we must adhere to in order to offer this course. The timers are in place to ensure that students complete the full 6 hours of content, as required by the state. We appreciate your patience and understanding with that!
Getting started took close to an hour…
Getting started took close to an hour which is unacceptable
1 luglio 2026
Risposta di New York Safety Council
Hi Gary, thank you for your honest feedback. We're truly sorry your experience didn't meet expectations — we take this seriously. Our team is reviewing your comments and will work to address these concerns. We appreciate you letting us know.
Great!! A lot of useful information
I have the opportunity to take the course in Spanish also the information provided is useful; however the presentations could be improved by making them more concise and easier to follow
14 luglio 2026
Risposta di New York Safety Council
Hi Jorge, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Risposta di New York Safety Council
Hi Shondale, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Program got stuck. Had to cancel.
I was only about an hour into the course when it got stuck. It told me I completed the section, but no matter what I tried, it wouldn't progress me to the next section. Customer Service was no help. They couldn't bump it or whatever to force it to continue, so I requested a refund. They didn't refund me the whole amount. I found another site and was able to successfully complete the course without having to take those tricky questions you need to answer correctly or pay extra to retake it.
12 giugno 2026
Risposta di New York Safety Council
Hi Ellen, thank you for your review! We appreciate your feedback and look forward to serving you again.
Risposta di New York Safety Council
Hi Lr, thank you so much! We put a lot of work into making our platform intuitive and easy to navigate, so it's always great to hear that it's working well. We appreciate you taking the time to share your experience — see you next time!
Risposta di New York Safety Council
Hi Lisa, thank you so much! We're delighted to hear you had a great experience with us. Your support means a great deal to the entire team. Looking forward to seeing you again!
Risposta di New York Safety Council
Hi Karen, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Risposta di New York Safety Council
Hi Trina, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Defensive Driving Course
Timing is appropriate. Information is valuable. Insurance reduction makes premiums more affordable
10 giugno 2026
Risposta di New York Safety Council
Hi Natalie, thank you for this great review! Making quality training accessible and affordable is something we feel strongly about, and it's wonderful to hear it resonates with our students. We appreciate your support and look forward to helping you again!
Easy to follow course
15 luglio 2026
Risposta di New York Safety Council
Hi Ams, thank you for the kind review! Simplicity and clarity are things we work really hard on — we want every student to feel confident and capable from start to finish. We appreciate the feedback and look forward to serving you again!
Risposta di New York Safety Council
Hi Nikita, thank you so much for this review — and for spreading the word! Word-of-mouth recommendations from students like you truly mean the world to us. We hope to give everyone you send our way the same great experience. Thank you for your continued trust!
Risposta di New York Safety Council
Hi Ayasha, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
customer service quick response.
22 luglio 2026
Risposta di New York Safety Council
Hi Guanyu, thank you so much for the kind words! Our team works incredibly hard to make every interaction feel personal and supportive, so reviews like yours genuinely make our day. We'll be sure to share this with the team. We're here whenever you need us!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.