The cards came out great. I ordered a set of regular season cards with a matte finish and those were on point. Then, sticking with tradition, ordered my sons All Star cards with a glossy finish. Those... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My experience was great other than the fact that I had to send in the artwork by email because your team didn't receive it through the portal. The problem persisted when I sent in revised artwork, aga... Leggi di più
This great Canadian company did an amazing job printing our Team's hockey cards. They were very helpful in answering any questions I had and their recommendation on the card specs (16pt C2S, Gloss La... Leggi di più
L'azienda ha risposto
Rita was the best. The final product is beautiful, and I’ll be sure to continue using your services. Thank you, Stephanie
Dettagli dell'azienda
Scritti dall'azienda
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Informazioni di contatto
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4,8
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The communication was great
The communication was great, and they helped me upload my designs. The final product turned out exceptionally well. I will certainly use them again.
21 maggio 2025
Risposta di Newprint
Hi! Noel. Thank you so much for choosing Newprint! We’re happy that everything went smoothly. delivering a final product that exceeds expectations is always our goal and we’re so glad we hit the mark! We’re excited to support your upcoming projects with the same level of assistance and commitment. Stay connected for exciting updates and new printed products and services designed just for our valued customers. Thank you again for your trust and support!
Fast and reliable
24 maggio 2025
Risposta di Newprint
Thank you for your kind feedback! We’re grateful for your support and happy to hear you’re satisfied with our quality products and reliable service. Stay connected for exciting updates and new services designed just for our valued customers. Thank you again for your trust and support! We’re excited to welcome you back for your next order.
Risposta di Newprint
Thank you so much for choosing Newprint! We’re truly grateful for your kind words and support. Knowing that you’re happy with the service, quality, and pricing means a lot to us, feedback like yours inspires us to keep improving and doing our best and we feel honored to be part of your print project. You can always count on us to deliver with the same care and commitment. Please stay connected. We’ve got some exciting updates and new services on the way, created to our valued customers like you.
Thank you again for your trust. We genuinely look forward to working with you again soon!
Do not hesitate to Order from Newprint
Excellent communication! From my first question on how to order to what would best fit our needs… we received the BEST service! The end product arrived yesterday and better than I was expecting! Will definitely be ordering again!
19 maggio 2025
Risposta di Newprint
Thank you so much for choosing Newprint. We’re absolutely thrilled everything went smoothly and that we could deliver exceptional service. Amazing customers like you truly inspire us to keep raising the bar. You deserve nothing but the best, and we’re excited to support your upcoming projects with the same care and dedication. Stay connected for exciting updates and new services designed just for our valued customers. Thank you again for your trust and support!
I've always had positive experiences…
I've always had positive experiences ordering through Newprint, and will continue to use their services in the future!
18 maggio 2025
Risposta di Newprint
Hi! Jessica. We love hearing this, Thank you! It truly means a lot to know you've consistently had great experiences with Newprint. Your loyalty and support keep us motivated to do what we love every day, delivering top-notch products with service you can count on. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
I was very pleased with the fast and…
I was very pleased with the fast and prompt delivery of the 50 perfect bound books I ordered. (You sent 52).
Other than 4 having a few flaws on the grayscale front and back covers, one badly smudged, I would say you did a great job overall.
13 maggio 2025
Risposta di Newprint
Hi! Gerald. Thank you very much for your thoughtful feedback!
We truly appreciate your trust in Newprint and are glad to hear you were pleased with the fast and prompt delivery of your perfect bound books. We're also grateful you took the time to mention the minor issues with a few covers, insights like yours help us refine our process and maintain the quality we stand for. Your support means a great deal to us. We look forward to continuing to earn your confidence with every order and delivering better experience. Thank you once again!
Re-order
I needed to get a re-order and everything went so smooth and easy. Everything was under my account and I was able to get approved same day.
16 maggio 2025
Risposta di Newprint
Hi! Lukas. Thank you so much for sharing your experience!
We’re genuinely happy to hear that your re-order went smoothly and that everything you needed was right in your account, it’s always encouraging to know when things work well for our customers. Your continued support keeps us motivated to improve and serve you even better each time. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
Great customer support with proofs
Great customer support with proofs, fast shipping, the best pricing I could find for custom notepads, and the product is exactly as expected, the colours look great. Plus they're Canadian - major bonus points! Will order again.
13 maggio 2025
Risposta di Newprint
Thank you so much for taking the time to share your feedback. We're delighted to hear that the entire process from support, pricing, proofs to shipping and delivery went smoothly and met your expectations. It's wonderful to know the custom notepads turned out just right. Your recognition of our work and your support for a local business are greatly appreciated. We deeply value the trust you’ve placed in us especially as a returning customer. We look forward to collaborating with you again and ensuring another exceptional experience on your next order.
Review
The assistance that was provided when I had troubles with the links, and the final product
14 maggio 2025
Risposta di Newprint
Thank you so much for your thoughtful feedback! We're happy to hear that our team was able to assist you when you ran into trouble with the links, your satisfaction is our priority. It’s wonderful to know you were pleased with the final product, too! Your support and trust mean so much to us. Loyal customers like you keep us motivated to deliver excellent service and quality every time. We look forward to helping you again soon!
Repeat order
Repeat order - always flawless and easy. Always happy with the final product.
14 maggio 2025
Risposta di Newprint
Hi! Veronica. Thank you so much for the awesome feedback! We’re thrilled to hear that everything’s always flawless and easy for you that’s exactly what we aim for. We truly value your continued trust in us, and we’re so happy to have you as a loyal customer. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again!
Impressed
From placing the order to the order being shipped, I was more than happy. The turn around time was quick too....Im a happy customer.
12 maggio 2025
Risposta di Newprint
Thank you so much for your kind words and for sharing your experience with us. We're truly grateful for your support and thrilled to hear that everything from placing your order to receiving it, met your expectations. Quick turnaround, excellent service, and quality products are exactly what we strive for, and it’s always rewarding to know we’re hitting the mark. We’re so happy to have you as a happy customer, and we can’t wait to serve you again soon!
Very well organized and quick response.
11 maggio 2025
Risposta di Newprint
Hi! Danielle. Thank you so much for taking the time to share your feedback! It truly means a lot to know our service met your expectations. Your satisfaction is always our top priority, and we’re delighted to have delivered an experience you’re happy with. We genuinely appreciate your support and look forward to working with you again on your next order to deliver another outstanding experience!
Excellent Quality and Great Value
The service was timely, cost-effective, and of excellent quality.
7 maggio 2025
Risposta di Newprint
Thank you so much for your wonderful feedback!
We truly appreciate your kind words and the trust you've placed in us. It means so much to know that our service met your expectations in quality, timing, and value. Customers like you motivate us to keep delivering our best. At Newprint, we remain committed to providing exceptional products and service, every single time. We’re excited to welcome you back for your next order, and we can’t wait to serve you again soon!
The quick turnaround is so convenient
The quick turnaround is so convenient! I also love that they are local so I can pick up my order, rather than waiting for shipping.
5 maggio 2025
Risposta di Newprint
Hi! Nicole. Thank you so much for your kind words! We're truly grateful for your support and happy to hear that our quick turnaround and local pickup option have made things more convenient for you. Your satisfaction means the world to us. We look forward to continuing to provide you with excellent service and quality products on your future orders!
Good
"5-day production time" is what's advertised on the website, but our Perfect Bound book order took 19 business days to get put into transit. The quality was good, but I'd only repeat a future order if I'm not on a time crunch.
28 aprile 2025
Risposta di Newprint
Thank you for your honest feedback. We're glad you were happy with the quality of your Perfect Bound book and truly sorry for the delay. We value your input and are working to improve our turnaround times for a better customer experience. Thank you again for your understanding and support.
Risposta di Newprint
Hi! Philip. Thank you for your thoughtful feedback. We're truly pleased to hear that you’re satisfied with the quality of our products and the service provided by our team. Your appreciation and continued support mean a great deal to us. We value your loyalty and look forward to serving you again in the future.
Overall happy
The customer service was quick and excellent. The product also arrived relatively quickly. My only disgruntlement was the cost of the product.
24 aprile 2025
Risposta di Newprint
Hi! Andrew. Thank you so much for sharing your experience with us! We're truly happy to hear you were satisfied with our customer service and how quickly your order arrived. Your feedback is incredibly valuable, and we appreciate your honesty regarding the pricing. We’re always looking for ways to improve and offer the best value to our customers. Thank you again for your support and we look forward to serving you in the future!
Rushed
Hi there.
The covers are dirty or the colors didn’t dry before you stacked them. It’s looks very unprofessional and now I have to redo them at Staples because it’s a reflection of my work.
I wrote an email reminder not to stack them until they dry but this was not communicated.
22 aprile 2025
Risposta di Newprint
We're truly sorry to hear about your experience and completely understand your frustration. Thank you for bringing this to our attention. This isn’t the level of quality we aim to deliver, and we’re taking your feedback very seriously. We will be bringing this matter to our team to ensure better communication and handling in the future. Your satisfaction is extremely important to us, and we’re committed to making this right. We appreciate your patience and the opportunity to improve.
Helpful, Local and Quick!
The team at Newprint were extremely helpful and were able to get my rush order done in no time. Great experience and local. I will definitely use them again!
23 aprile 2025
Risposta di Newprint
Thank you so much for the amazing feedback! We’re thrilled to hear our team could assist with your rush order, fast turnarounds and great service are exactly what we aim for. It means a lot to have your support, especially as a local customer. Your satisfaction means everything to us, and it’s always rewarding to know our efforts are making a difference. We truly appreciate your trust in us and can’t wait to work with you again soon!
Risposta di Newprint
Hi! Ronnie, Thank you so much for sharing your experience! We're thrilled to hear that everything was easy, budget-friendly, and arrived fast, that’s exactly what we aim for. Your feedback truly matters to us and keeps us motivated to keep things smooth, affordable, and top-quality. We appreciate your support and can’t wait to have you back for your next order!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
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