A massive thank you to Helen Dyson at New Home Solutions on the sale of my home using the assisted move scheme with our builder, Bloor. Helen took on our case once we sold our house through them (... Leggi di più
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During the sale of our house we had issues with our buyers solicitors making this process even more stressful however, Helen Dyson went above and beyond to help us. She was proactive throughout and th... Leggi di più
Please, please read the reviews for this company and believe the one star ones over the others! The fact they name names in the 5 star ones is sycophantic! They are faceless individuals in an office i... Leggi di più
The purchase of our house would not have been processed as quickly or efficiently without the support of Vanessa at New Home Solutions. She was particularly helpful at reaching out to all parties invo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
New Home Solutions specialises in the nationwide sale of residential property by offering a complete and comprehensive Part Exchange and Assisted Move service to UK Housebuilders.
Informazioni di contatto
Unit 7, First Floor, Hepton Court, LS96PW, Leeds, Regno Unito
- 03330 068 058
- info@newhomesolutions.co.uk
- newhomesolutions.co.uk
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Come questa azienda usa Trustpilot
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Having never worked with a remote agent…
Having never worked with a remote agent before, I was prepared for complications, but the process went far smoother than I imagined. We went from viewing to completion in just over 8 weeks, which is pretty impressive for a leasehold property. Good work to the team at New Home Solutions.
Great experience
Great experience, really felt at ease. Nothing was too much. Strongly recommend!
Incredibly efficient in the sale of my…
Incredibly efficient in the sale of my house. Staff always on hand to help with my queries. Sold the house so fast and a excellent service
Highly recommend
Highly recommend, such an easy process through assisted move to sell my house. The team and New homes were great and full of knowledge. Fast and smooth sale.
Useless !!
Pointless, useless company, if all you want is someone to take a couple of photos and put them on right move then this is the company for you, don't expect any communication throughout the sale process and everytime you ring expect to be told that the person you want to speak to is unavailable. Not very client friendly and the customer services are almost non-existent
Helpful estate agents
We bought our house through New Homes. They kept us up to date with where the seller was up to and chased things along when nothing was moving. Would recommend
Smooth process
Smooth process. Everything went well according to plan. Thank you
Valuation team very efficient
Valuation team very efficient, the whole process has been smooth.
Had an amazing experience buying my…
Had an amazing experience buying my house, the staff were so helpful and efficient and made the whole experience less stressful
The staff were very effective and…
The staff were very effective and friendly a great help for a first time buyer :)
I found the experience of dealing with…
I found the experience of dealing with this company frustrating. Yes, they always answered the phone but when the person indicated was never available and would ring me it didn't take long to understand this secret message as my phone never rang.
Information needed I gained from a totally different source thankfully.
Buying a house is stressful at the best of times and this company seemed bent on getting me to full breakdown.
A very sad and dissapointing experience all round now it has finished. Can I give less than 1 star??
Overall poor experience
We had experience with this agency due to being a buyer of a property. Frustrating initial response time as they would say they will respond within a certain timeframe and would never meet this deadline. We had no other means of communicating due to distance from any branches. Furthermore, on completion day we had no prior communication about location of key collection and only on our solicitor giving us a named location worked out it was a minimum 40 mile round trip from the property purchase. We believe there was no personalisation and the people skills were at a minimum.
It’s been a smooth process buying our…
It’s been a smooth process buying our first home. We have loved using eway knowing where we are in the process. Adrian and Harshpreet have been great to work with. They have been updating us with everything and were able to answer all of our questions.
Put a offer in and fully completed…
Put a offer in and fully completed within 6 weeks. Cannot fault them everything i reached out for any quires I got same day replies normally within 2 hours.
Brilliant service
Having had my house on the market for close to a year with varied responses. My partner and I used New Home Solutions and what a fantastic difference it made.
The photographs of our home were brilliant.
We had tried several other companies and none came close to the product we received from New Home Solutions.
Then the customer service was outstanding. Karly Bibby was our allocated account manager and she was just brilliant.
Karly is exceptional knowledgeable, funny and best of all customer focused. When she promised to call or email she did. It was never a case of wondering what was happening next.
I would highly recommend this company
Helen was great throughout
Helen was great throughout! Has been a very stressful purchase but Helen has always been on hand to help and make the situation a little less stressful!! Thank you :)
We was buying a new build but…
We was buying a new build but unfortunately it hasn’t worked out, the staff at new home solutions are fantastic kind caring understanding and having an amazing listening ear thank you to you all.
I would highly recommend as well
Karly has been dealing with me and my…
Karly has been dealing with me and my partner as first times buyers and we are currently in the middle of buying our first home. So far the service has been fantastic and staff very helpful.
New Homes solutions made our selling…
New Homes solutions made our selling process so much simpler and meant we could achieve our dream home in a much quicker time frame than going the more traditional route. From the marketing process to the actual sale we have been thoroughly impressed and would definitely recommend to others.
Fantastic service from start to finish
Fantastic service from start to finish. Excellent communication throughout the buying and selling process.
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