Nest Auto Transport Inc. 

Great Service

The Broker Steve Marks has kept in touch. The Driver that transported my Harley was very careful and did his job well. The Drivers that transported my Corvette were too notch and cautious. GI

7

Worst experience with Nest Auto Transport, don’t do business with them! Your vehicle is not safe.
This company is operated by indians under fake American names with Texas phone numbers - Stay away from Chris Miles, Alicia Parker, and Kevin Miles
My original signed agreement for order #23871259 showed a Total Tariff of $639, with a $239 first payment. The vehicle was originally scheduled for pickup on May 28, and I repeatedly contacted the company to ask when they would be picking it up, but communication was poor and responses were limited. Pickup times changed multiple times, and I repeatedly had to ask for basic shipment information, including the BOL, pickup photos, carrier company name, driver name, and driver phone number. I did not get any until 3 days later.
According to the BOL, the vehicle was ultimately picked up on May 30 (3 days later). After the vehicle was picked up, I was later sent revised payment and additional charges that were not clearly disclosed to me before pickup. They asked me to pay $1000 cash which I did not have on me since I started a new job. After rounds of emails they did not provide any documentation about the change in the price. I was so angry and decided to write a bad review on google (which I regret). After the review was posted, an individual who identified himself as Chris Miles contacted me and questioned why I had written it. During that conversation, I was told that if I did not remove or correct it, the transport process might not be completed and that the vehicle could be sent to Iowa instead of being delivered as expected. I explained that I needed my vehicle and that I believed the price had been increased without prior notice. The caller disputed my statements and stated that he could sue me over what I had written. He also asked personal questions, including where I was from, whether I was a U.S. citizen, and what my profession was. During that conversation, I was also offered a $50 discount if I removed the review. I said I will remove it because I was worried about what they can do since they have the car.
I texted the company again after submitting the new agreement to pay 950 and asked about the delivery date and even offered specific time windows when I could be available to receive the vehicle, but I did not receive a response. The next day, while I was at work, my landlord called and informed me that my car had arrived and was waiting outside. I explained that I was at work, but because it was only my second day on the job, I had to ask my boss for permission to leave early. I then took an Uber to retrieve the vehicle, which cost me approximately $80 out of pocket. In addition, I eventually paid $950 at delivery, along with the $240 paid initially, to get my vehicle released. After receiving the car, I noticed an unusual noise coming from the front driver-side tire area. I mentioned this concern to the driver who delivered the vehicle and he added this to the inspection sheet so I can get a refund, and during our conversation he said he had experienced difficulties working with this company and they had a bad reputation and they mentioned that I should have not agreed and stopped the process. Now I had to fix the car and pay more money.
I am posting the review again and let’s see what will happen.

I used nest auto transport to move my vehicle from Houston to New Orleans. They were able to get it done quickly and efficiently. I worked directly with Harry Anderson and he was great.

On-Time Payment , Good Communication Accurate Information

Good price and they move my car in 2 days. Thanks for all

Don't trust them. They increased price in last minute. Absolute Bait and switch

My experience was horrific. The final cost was over 4 times higher than the bait & switch, low-ball quote they originally gave me. The timing of picking up my car was also a constantly moving target but that wasn't nearly as problematic as the way the costs kept rising. I hate that someone is allowed to do business like this. I was also working with 2 different people who each need to find a way to make money off of you. I thought I was working with a single company with a single fee. Wrong again. I would NEVER work with this group again. Crooks.

Great company to work with. Steve is a professional that helped to make transportation smooth! Will definitely work with them again!!!

I highly recommend Nest Auto Transport. They very affordable and prompt on their shipping. Jack is professional, organized and reliable. They shipped my cars on time with less money.

Great communication and great service. Got there 2 days earlier than quoted.

I booked transportation services to move a vehicle from Corpus Christi to Austin and paid a $75.00 booking fee. The company is now refusing to reverse the credit card charge, including approximately $77.63 in fees.

A regular trailer — not a professional auto transport trailer — showed up at the property. The driver and company could not provide proof of insurance, DOT information, or proper licensing when requested. In addition, the delivery price was later increased from the original agreement.

Based on my experience, I strongly suggest that others use caution before doing business with this company. Please do your own due diligence and use at your own risk.

I will continue posting additional information as this matter proceeds. I am a well-established business owner with extensive professional and legal affiliations, and I take these matters very seriously.Auto Transport Quote
Quote #: 24835167
Transport Type: Open Carrier
Quote Expiration: June 10, 2026
Route
Pickup Location: Corpus Christi, TX 78415
Delivery Location: Austin, TX 78753
Vehicle Information
Vehicle: 2019 Chevrolet Express
Condition: Running (Operable)
Pricing
Total Transport Cost: $225.00
What’s Included
• Door-to-door auto transport service
• Fully insured carrier during transit
• Complimentary luggage allowance: 200 lbs
If you would like to proceed, please review and complete the paperwork using the link below:

My last email to you
Mr. Anderson,
Below is the original order and quoted cost.
Your company sent a couple with a pickup truck and trailer to transport my vehicle, rather than a professional auto transport carrier. When we requested copies of the Federal DOT license, State DOT documentation, and proof of insurance, they were unable to produce any of those documents.
In addition, upon arrival they stated they would require an additional $350.00 cash payment that was not part of the original agreement.
Due to these circumstances, I did not allow my vehicle to be transported.
Your company charged $75.00 plus taxes and fees for the booking. I am requesting a full refund immediately, as the contracted transportation service was never properly performed and the carrier presented did not appear to meet the required licensing and insurance standards.
During our phone conversation, you mentioned there was a contract and stated that you were not going to reverse the charges. I am copying my personal attorney, Mr. Jonathan Fly, Esq., on this matter.
Please email me a complete copy of the so-called contract that you claim I signed or agreed to.
Mr. Anderson, I intend to contact all appropriate regulatory agencies regarding your company’s conduct and business practices, in addition to sharing my experience publicly through social media and consumer review platforms.
Please provide the requested contract and respond as soon as possible.

My attorney request to be copied in all correspondence.
Mr. Anderson:
Please copy me on all correspondence and send Mr. Neuman your entire file without delay.
Sincerely,
We request the so called contract.
want the public to know that this individual and this company continue talking about a so-called contract. In addition, they contacted the destination auto shop and stated that Nest had a contract and was going to file a lawsuit against the shop.
Please be careful when dealing with this company, and DO NOT give any upfront money without fully verifying their licensing, insurance, and DOT authority.
I have transported vehicles for my son three different times from other states using other transport companies, and this has been the worst experience I have had. The reason I selected them was because I wanted to support a Texas business.
Please do your research carefully before using this company.

Amazing service all around. I have worked with them on multiple occasions and they have been honest and professional all the way. Especially with pricing. Also, the deliveries happened faster than expected. Thank you

Transported a vehicle from California to Texas. Steve was very helpful and responsive. He communicated well and kept me updated every steps of the way. I recommend Nest Auto Transport Inc.

Steve marks and Matt were very responsive from the moment I reached out, very quickly returned calls and texts. We had some scheduling issues but they kept me up to date throughout and explained every step and worked very hard to get my vehicle shipped in the time frame I needed. Very helpful, pleasant and professional . Will use them again in the future .

Have good working with Anna Martin, Good communication with here. Recommended.

I am very grateful for the crew members especially Lex Tyler for all their helps and assistance in getting my daughter’s car shipped to Texas. Thank you for a job well done. Appreciate you and all the staff greatly.

New
Nest Auto is a real company, no scam. I worked with Steve Marks, and he is quite the professional. Even if your services are rendered with another company, Steve will continue to reach out and be ready to step in if the other company fails to transport your vehicle.