Very poor experience
Very poor experience – warranty appears to mean very little
I purchased a turbo from this company which has subsequently proved to be faulty. What makes the situation even more disappointing is that the company advertises a 12-month warranty, yet when I contacted them about the faulty turbo, they refused to assist because the eBay 30-day period had passed.
If a company advertises a 12-month warranty, I would expect that warranty to actually be honoured when a part fails within that period. In my experience, that has absolutely not been the case.
I was also hit with additional import/fees that were not clearly disclosed at the time of purchase. These were not costs I was expecting from the listing, and I feel they should have been made completely clear before the purchase was made.
The quality of the part has also been extremely disappointing. I purchased what I expected to be a reliable replacement turbo, only to end up with a faulty component and then have the manufacturer/seller refuse to deal with the problem.
So, in my experience, there are two major issues here: poor-quality parts and a warranty that the company is unwilling to stand behind, along with additional charges that were not made sufficiently clear when ordering.
I would strongly recommend that anyone considering purchasing from this company reads the warranty conditions very carefully and checks for any additional charges before placing an order.
Unfortunately, based on my experience, I would not purchase from this company again.








