Faulty from the start - RIP off
Faulty from the start. Then seemed ok. Purchased in April 2026 for £49.99 and now its stopped working/charging completely today 28 June 2026.
I sent an email to NEOCALM customer services advising of this latest issue and requesting a replacement bottle.
However, i then looked on Amazon and found EXACTLY THE SAME BOTTLE for £15.99 delivered same day.
I have now retracted my request for a replacement bottle and changed to a full refund.
I truly feel this company is not trustworthy and warn/advise do not buy off it, go to Amazon and save yourself £30 and 2 weeks delivery time.








