very prompt service from when I asked for an engineer to come out to me and the time they arrived was just over 2 hrs from start to finish
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Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Leggi di più
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Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Leggi di più
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We've had Nelson glasswashers for a good few years now and think they are good value for money, Nelson look after you from start to finish. We've recently started using their own brand glasswash, its... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Informazioni di contatto
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Regno Unito
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,9
Eccellente
469 recensioni
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Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service fast and efficient. Our team strives to provide the best experience for our clients, and your positive words encourage us to maintain and improve our standards.
If you have any further comments or need assistance, please feel free to reach out. We're here to help.
Warm Regards
Nelson Dish & Glass
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our service quick and easy.
Your satisfaction is our top priority, and your kind words inspire us to continue delivering excellent service. If you have any further feedback or need assistance, please don't hesitate to reach out. You can call the office at 020 8993 6199 or email us at office@nelsonwash.co.uk
Thank you once again for choosing Nelson Wash.
Your communication re delivery was…
Your communication re delivery was excellent and the product was as expected
2 luglio 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were pleased with our communication regarding delivery and that our product met your expectations.
Your positive review is greatly appreciated and motivates us to continue providing excellent service.
If you have any further comments or need assistance, please feel free to reach out to us
Awesome speedy service
Well, what an amazing service these guys delivered last week…
Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up after an hour after callout and determined it needed a new motor and said they may have them in stock but he didn’t want to get my hopes up. After speaking to Natalie on the phone she managed to wangle an engineer to go and pick up a motor then drive back to the pub and install it. 2 hours later Mark rocks up and fitted it, working glass-washer…Bosh.
What a team!
3 luglio 2025
Non scritta su invito
Risposta di Nelson Dish & Glasswashing Machines
Thank you again Matt for your fantastic review, we're really glad we could get you sorted before the busy weekend kicked in. Mark will also be pleased to hear your kind words. It was a real team effort, and we're always happy to help. Don’t hesitate to get in touch if you need us again.
Nelson provide an excellent service…
Nelson provide an excellent service from customer service when first emailing the helpdesk to arranging the appt and dealing with the engineer to check and repair our dishwasher - always positive and helpful. Thanks!
30 giugno 2025
Non scritta su invito
Risposta di Nelson Dish & Glasswashing Machines
Hi Ezemcol,
Thank you so much for your kind words and positive review. We are thrilled to hear that you had an excellent experience with our customer service and that our engineer was able to check and repair your dishwasher efficiently.
Your satisfaction is our top priority, and it’s wonderful to know that you are happy with both our service and the product. We look forward to continuing to serve you in the future.
Kind Regards
Nelson Dish & Glass
Very happy with the service and product…
Very happy with the service and product supplied
19 giugno 2025
Risposta di Nelson Dish & Glasswashing Machines
Hi Mr Cobb,
Thank you for the positive feedback! We're thrilled to hear that you are very happy with the service and product supplied. Your satisfaction is our top priority, and it's great to know we met your expectations.
If you have any further needs or questions, please don't hesitate to reach out.
Nelsons Glass & Dish
Easy to order came on time
12 maggio 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your feedback regarding your recent experience with our service. We are delighted to hear that you found our ordering process straightforward and that your order arrived promptly.
At Nelsons, we strive to provide our customers with a seamless and reliable shopping experience, and your positive review reassures us that we are on the right track. If you have any further comments or suggestions on how we could improve our service, we would love to hear from you.
Once again, thank you for your kind words. We look forward to serving you again in the future.
Best Regards
From telephone conversation to delivery…
From telephone conversation to delivery man very polite and helpful.
13 maggio 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you so much for your kind feedback. We are delighted to hear that you found our team polite and helpful from the telephone conversation to the delivery.
Your satisfaction is our top priority, and it is wonderful to know that we have met your expectations. Should you need any further assistance, please do not hesitate to get in touch.
Best regards,
Quick and easy
6 maggio 2025
Risposta di Nelson Dish & Glasswashing Machines
Hi Carlo,
Thank you for your review of our service. We are delighted to hear that you found the process quick and easy.
I hope you are happy with your new divided basket. If you need any further assistance or have any questions, please don't hesitate to reach out to us. We're here to help!
Massoud from coffee corner ltd
The management and staff are very friendly and helpful good value products and very good after sale service I have used them for the past 5 years or so over all excellent thank you
Massoud from coffee corner ltd
17 aprile 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you for your kind review! We are thrilled to hear that you have had a positive experience with our management and staff over the past five years. Your feedback on our products and after-sale service is greatly appreciated.
Great products & great chemicals
Been in the trade since 2008 and always had Nelson machines. Purchased a few reconditioned unit first for 2 premises then purchased a brand new machine some years ago now. Works perfectly as I always use their products to clean machine and wash/resolve glasses when required.
24 aprile 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had a great experience with our machines and products over the years. It's wonderful to know our machines have met your expectations, and that our cleaning solutions continue to keep things running efficiently.
If there’s anything else we can help you with, please don’t hesitate to reach out.
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your feedback. We’re pleased to hear that you had a great experience with us. If you have any further questions or require assistance in the future, please do not hesitate to reach out.
Excellent all round service from sales…
Excellent all round service from sales to delivery. couldn't recommend highly enough.
17 aprile 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your fantastic experience with us! We’re delighted to hear that you found our service to be professional and friendly from sales to delivery.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Risposta di Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! We're thrilled to hear that you found our service quick, professional, and friendly. It's always our goal to provide the best experience possible, and your feedback truly means a lot to us. We look forward to working with you again in the future!
Risposta di Nelson Dish & Glasswashing Machines
Thank you for your wonderful review! We're so glad to hear you found the ordering process easy and appreciated the free next-day delivery. Your kind words mean a lot to us, and we’re delighted we could provide a brilliant experience.
First Class service
Our 9 year old glasswasher failed just when it was most needed, after a quick search found Nelsonwash on the net and booked an engineers visit early one Sunday morning. Later that morning the phone rang and I was surprised to find that it was Nelsonwash wanting to schedule a service call, which we did for later in the week at a mutually convenient time. As scheduled, the engineer arrived and in no time diagnosed and fixed the washer.
A Text book example of customer service, I wish all companies worked this way...
3 aprile 2025
Non scritta su invito
Risposta di Nelson Dish & Glasswashing Machines
Thank you so much for your kind review! We’re really pleased we could step in and help when your glasswasher let you down. It’s great to hear that our team was able to respond promptly and get everything back up and running smoothly. We’ll be sure to share your comments with our engineer as well. Thank you again—we're here whenever you need us!
Turned up on time very professional and…
Turned up on time very professional and friendly
19 marzo 2025
Risposta di Nelson Dish & Glasswashing Machines
We're glad to hear that you were satisfied with our punctuality and professionalism. It was a pleasure working with you, and we appreciate your feedback. If you need any further assistance, don't hesitate to reach out.
Amazing Service, very professional and speedy
Great service. Our Commercial Dishwasher broke down and after the Nelson engineer doing his best to get it back up and running the decision was made to buy a new one. Great communication from the engineer and sales team, super prompt service and turnaround. The install guys where also very polite and professional. Many thanks to all involved !!
27 marzo 2025
Non scritta su invito
Risposta di Nelson Dish & Glasswashing Machines
Thank you for the great feedback. We're glad to hear our team could help with your dishwasher and that you were happy with the service provided. We really appreciate your kind words. If you need anything else, feel free to reach out.
Efficient and timely service
The online ordering procedure was simple and straightforward. Delivery was made as stated and the product purchased was as described and of the highest quality.
11 marzo 2025
Risposta di Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your positive feedback. We are thrilled to hear that you found our online ordering process simple and straight forward, and that the delivery met your expectations. If you require any assistance in future, please let us know.
Helpful in deciding the product…
Helpful in deciding the product requirement and promoting offers as a first time purchaser.
25 febbraio 2025
Risposta di Nelson Dish & Glasswashing Machines
We're so glad to hear that our team was able to assist you in deciding on the right products for your machine. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
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