Adriana and the folks at NeedTags guided me through the process of title transfer efficiently. They promptly responded to my many questions (I was clueless). Once I'd submitted all the necessary paper... Leggi di più
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Scopri cosa dicono le persone
Do NOT use this company. I paid NeedTags $840.90 on October 4 to renew my California registration (order #1254527). They cancelled the order and never told me why, and they kept my money the whole tim... Leggi di più
L'azienda ha risposto
NeedTags was very helpful and allowed me to avoid the DMV altogether. Jane answered all the questions I had. I’ll use this company again for sure
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Informazioni di contatto
Stati Uniti
- needtags.com
3,6
Nella media
329 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service was SO helpful
Customer service was SO helpful. Jane was great. super helpful.
9 ottobre 2025
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Jane was superior at handling my title…
Jane was superior at handling my title transfer. I enthusiastically recommend “NeedTags.”
Jeff Patterson
8 ottobre 2025
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Amazing service
Amazing service! Quick, efficient and accurate
I used the service for several cars and always got a fast response. Esperanza and Adriana were both great
Overall, just absolutely wonderful customer service experience. I highly recommend!!
8 ottobre 2025
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Super convenient
I had lost both the pink slip AND the registration card. Nevertheless, Jane was able to make it all work, and without my having to do much at all. Very helpful and quick.
7 ottobre 2025
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Paperwork necessary
Paperwork necessary, communication and directions were made clear.
1 ottobre 2025
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Very Happy with the efficiency
Very Happy with the efficiency, price and convenience. Received my renewal tags in less than 6 days! For the naysayers and bad reviews: At the very top of the website in not so fine print : NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost. I'm a satisfied customer and will refer to my family & friends. For those leaving the bad reviews: I shake my head.
23 settembre 2025
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Risposta di NeedTags
Thank you for your review Suzanne. We're thrilled to hear that you had a great experience with us and that we were able to assist you effectively. Your feedback means a lot. Providing top-notch service is a huge part of what we do at NeedTags. We look forward to serving you again soon!
Go to the DMV yourself! This is a rip-off service!
Terrible communication. I thought I paid for faster delivery and the rude agent says I didn't and have to wait 2-3 weeks before I get my title. Read the fine print. Go to the dmv yourself, pre-fill the 227 form and pay the DMV directly to have your title processed because this service us a RIP-OFF!! I’M TELLING EVERYONE.
22 settembre 2025
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Risposta di NeedTags
Thank you for your review. NeedTags strives to provide transparency throughout the customer journey. With regards to Duplicate Transfer services, we state on our website and in our correspondence, that all CA Certificate of Titles are issued, printed, and mailed through the DMV headquarters in Sacramento, CA. This important information is disclosed and explained in detail prior to checkout, alongside a full explanation of the process.
Replacement registration is always issued alongside your duplicate title order. Because registration cards are processed and printed in-house (at NeedTags), this document is sent to you in advance and much quicker than the actual duplicate title, printed at DMV headquarters. As such, upon the completion of your vehicle's expedited duplicate title processing, you first receive a replacement registration card, and soon after, the duplicate title... much faster than using the DMV website, which has been known to take months. Thank you once again for your feedback. We appreciate your time.
Fast, Easy, Convenient.
It was an easy follow-up, fast and really convenient.
All the process was quick and easy will us it again.
Thanks!
25 settembre 2025
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The communication was constant
The communication was constant, the instructions were clear. Thank you for your help with this process.
19 settembre 2025
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Register your care without going to the DMV
Easy and efficient with ready communication.
16 settembre 2025
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Thank you, Esperanza!
I was nervous about sending my car's title in the mail, but Esperanza walked me through the process and gave me the confidence that I was doing everything correctly. Everything went well, and I received my new title much more quickly than I expected!
20 agosto 2025
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Promptness
30 agosto 2025
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Jane did a phenomenal job at keeping me…
Jane did a phenomenal job at keeping me updated with the process. No issues whatsoever. 😁👍🏻
3 settembre 2025
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Fake! Scam! Fraud!
Fake! Scam! NeedTags.com is a scam website disguising themselves as the real DMV. If you try to cancel after being baited into paying their excessive extra registration charges, they will threaten to sue you claiming you acknowledged that they were charging you extra fees.
2 settembre 2025
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Risposta di NeedTags
Thank you for your review. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. Please contact our customer care department if we can be of any further assistance.
California Car Title Transfer...
After I got all the forms filled out and mailed in, the DMV processed it in one day! I used the online part to pay the fee.
29 agosto 2025
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The process was easier than I expected
The process was easier than I expected. The representatives are great and very helpful.
28 agosto 2025
Non scritta su invito
Terrible instructions and assistance…
Terrible instructions and assistance charged multiple times
27 agosto 2025
Non scritta su invito
Risposta di NeedTags
Thank you for sharing your feedback. Providing excellent service is a top priority for us, and we regret that we fell short in this instance. Although we cannot give specific details in this public response, our fees are disclosed and explained in detail prior to checkout, along side a full explanation of the process.
Please contact our customer care department so we can be of further assistance.
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