NeedTags Recensioni 

329
•
TrustScore 3.5 su 5

3,6

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Valutata 5 stelle su 5

Adriana and the folks at NeedTags guided me through the process of title transfer efficiently. They promptly responded to my many questions (I was clueless). Once I'd submitted all the necessary paper... Leggi di più

Valutata 1 stelle su 5

Do NOT use this company. I paid NeedTags $840.90 on October 4 to renew my California registration (order #1254527). They cancelled the order and never told me why, and they kept my money the whole tim... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

NeedTags was very helpful and allowed me to avoid the DMV altogether. Jane answered all the questions I had. I’ll use this company again for sure

Valutata 5 stelle su 5

A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Leggi di più

Dettagli dell'azienda

  1. Dipartimento di veicoli a motore

Scritti dall'azienda

NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

329 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(329)

98 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

SAVED ME!!!

You were very helpful with my order. I really appreciate your assistance in what I needed to do to get this taken care of asap. Also appreciate the copy of my last registration of my vehicle. The fact that emails were responded to quickly and the assistance over the phone was very efficient it was a less stressful situation for me. Very much appreciated. Thank you again. Will definitely recommend you to friends and family.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Esperanza from the Customer Care…

Esperanza from the Customer Care Department was extremely helpful and efficient! Associates like Esperanza better the DMV workflow!

2 dicembre 2025
Non scritta su invito
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Risposta di NeedTags

Thank you so much for the kind words and support! We truly appreciate your business and are grateful you took the time to share your experience with NeedTags.

Valutata 5 stelle su 5

My Experience with NeedTags

My experience with NeedTags was phenomenal, I was cared for by Jane from the customer care department, and she was so helpful and patient. Whenever I had questions, she always had a speedy response back. I totally am satisfied with the customer service NeedTags provided for me.

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

I was in contact with Jane throughout the process of replacing a lost pink slip. Any questions or concerns I had we met quickly and clarity. I appreciated being able to write to Jane and knew I would receive the information I needed.

17 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

had a terrible experience with…

had a terrible experience with NeedTags.com. They charge a $50 fee just to process your tags, and the service felt shady from the start. I used this site thinking it was the official DMV—it looks very similar—but it is not. Always check for .gov before paying anything.

My car needed a smog test, and the DMV allows you to pay registration on time and complete the smog within a month with no late fees. I assumed NeedTags would send my payment to the DMV immediately. Instead, they held onto my money for three weeks until the smog was done, and because of that delay, my registration became late.

When I called, they said I now owed an extra $100 in late fees to get my tags. I demanded a refund and paid the DMV directly—still $120 cheaper than what NeedTags was trying to charge me. Their delay caused me to owe an extra $100 even with the DMV.

In my experience, this site is basically a scam. Beware.

30 ottobre 2025
Non scritta su invito
Logo di NeedTags

Risposta di NeedTags

Thank you for your review. We appreciate your time. The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Although we cannot give specific details in this public response, there are situations which require customers to fulfill certain DMV requirements, which if not done in a timely manner may delay receipt of renewed registration. The customer in this case was issued a full refund after cancellation. They delayed getting their smog inspection for 30 days after they placed their order. The customer was given detailed instructions from us when they placed their order. Please contact our customer care department if we can be of any further assistance.

Valutata 5 stelle su 5

Going through online was convenient

Going through online was convenient. The person in charge of my request was very helpful, and helped me get the information needed for my replacement Title. Beats going to the DMV office and battling the crowd. Thank you!

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Title Transfer Process

Adriana made the transfer of title process very easy and streamlined. She responded to my questions and provided feedback in a timely manner. I would recommend her for any transfer or title changes or any other services related.

30 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

2nd Experience

In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I recieved all my documents by email and snail mail timely.

Learning from my earlier time, no hiccups this time around. It was quick and easy.

Definitely beats having to go to DMV.

29 ottobre 2025
Non scritta su invito

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