NCF LIVING - Preston Recensioni 486

TrustScore 4.5 su 5

4,7

Unit B, Riversway Retail Park,, Mariners Way, Watery Land, PR2 2YN Preston, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had very nice experience in NCF living with NAZ being very welcoming right from the begining..asked us what we wanted and professionally gave us perfect advice. We ended up buying top quality home... Leggi di più

Valutata 5 stelle su 5

Visited John in April looking for a new sofa for my new house and the service was great from the minute we walked in. We’d actually been into a competitor beforehand and nobody greeted us or ask... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Daniel at NCF Preston was a delight from the second I walked through the door! Showed me round different sofas after hearing what I was looking for and found me an absolute beauty! A very warm, attent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

John at Preston site was very friendly during our first visit. Explained the whole process with delivery and styles. Bought our sofa and Dining table with him. Really good experience

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Accessori per mobili
  4. Negozio di arredamento da giardino
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Informazioni su NCF LIVING - Preston

Scritti dall'azienda

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Scritti dall'azienda

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Informazioni di contatto

  • Unit B, Riversway Retail Park,, Mariners Way, Watery Land, PR2 2YN, Preston, Regno Unito

  • 0121 356 5698

4,7

Eccellente

TrustScore 4.5 su 5

486 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Armchair Preston branch

Went in looking for an armchair met Kieran Preston branch very helpful and knowledgeable on what I wanted he didn't rush me ,organised local delivery for me a very pleasant experience

16 maggio 2026
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Risposta di NCF LIVING - Preston

We appreciate your delightful feedback and will be sure to pass the kind words along to Kieran, Simon.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

It was lovely shopping here

It was lovely shopping here. Becky gave us all the information we needed to make an informed choice and had a good laugh at the same time. Brilliant service, we couldn’t be happier!

15 maggio 2026
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Risposta di NCF LIVING - Preston

We're thrilled to hear that Becky provided such an excellent customer experience.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Great Experience

Great shopping experience thanks to their brilliant staff member called Becky. We went in looking for a sofa, and Becky was incredibly knowledgable and spent plenty of time with us going through any and all questions we had. She’s a credit to the company and we were very happy to do business with her. Thanks again Becky for all your help!

10 maggio 2026
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Risposta di NCF LIVING - Preston

We'll make sure that Becky receives this delightful feedback, and thank you for your excellent five-star review.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Naz from Preston has been brilliant

Naz from Preston has been brilliant, very helpful and offered a good range of sofas. Highly recommend coming to this store

10 maggio 2026
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Risposta di NCF LIVING - Preston

Thank you for the delightful recommendation, Courtney!

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Naz at preston was very helpful and…

Naz at preston was very helpful and knowledgeable and we are extremely happy with our purchase

10 maggio 2026
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Risposta di NCF LIVING - Preston

We'll be sure to pass along the great feedback to Naz, Lekha!

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Impressed

Not been in this store before but thought we'd give it a try as we were looking for a dining table. Becky was a really helpful & friendly salesperson and there was no pressure to buy. We decided to think about the purchase whilst sourcing some curly fries from a local supermarket, and then came back as we'd decided to go ahead. So we purchased an extending dining table and 2 chairs at a great price (much cheaper than we'd seen in other shops). Delivery was a quick turnaround although the 3 hour time slot wasn't met by the delivery people but we received a phone call to advise. Overall a really good experience. And the curly fries were great too...😂

2 maggio 2026
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Risposta di NCF LIVING - Preston

We're very grateful to receive such a detailed review, Amanda! We're happy that you had a pleasant experience overall and will be sure to pass along the feedback to our teams.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Naz good lad

7 maggio 2026
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Risposta di NCF LIVING - Preston

Thank you for the kind words, Mike.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Nice greeting on arrival from Becky

Nice greeting on arrival from Becky. She gave us some tips and was on hand to guide us through our options. There was no pressure at all and we were able to browse at our leisure. This is a lovely store with great staff in particular Becky who took time to help us with our choices. Definitely recommend and Becky was so very helpful, pleasant and very knowledgeable about the beds !

3 maggio 2026
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Risposta di NCF LIVING - Preston

We're grateful to receive such a pleasant review of your time with us!

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Visited ncf at Preston fantastic…

Visited ncf at Preston fantastic service by John nothing to much trouble

4 maggio 2026
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Risposta di NCF LIVING - Preston

That's wonderful to hear, Neil - thank you for the kind words.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Excellent customer service

Kieran was welcoming and knowledgeable about the product we were interested in. He was friendly and patient throughout. Really good buying experience.

30 aprile 2026
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Risposta di NCF LIVING - Preston

We're pleased that Kieran provided great assistance during your visit and purchase, Mark.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Ncf Preston Was assisted by Naz he…

Ncf Preston Was assisted by Naz he was amazing assisted us from start to finish made the whole experience very easy.

30 aprile 2026
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Risposta di NCF LIVING - Preston

It's wonderful to hear this, Melissa - thank you for the five-star review.

Many thanks,
NCF Living, Marketing Team

Valutata 1 stelle su 5

Absolutely awful do NOT shop here

Absolutely awful, do not buy from here! I was pressurised to leave a positive review before I even left the Preston store when purchasing a sofa. Sofa was delivered damaged in January, sofa is still damaged and customer service is appalling! Sofa is poor quality and it’s a nightmare to get hold of anyone in customer services to arrange a replacement. Was told I would have a new cover fitted to resolve the damage, but instead damage was poorly sewn up and looks dreadful! Have been left months with no updates and still have a damaged sofa months later! Would not recommend, spent over £2000 on a sofa in January and 4 months on issue is still not rectified. NCF are dreadful, save your money and shop somewhere else!

30 gennaio 2026
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Risposta di NCF LIVING - Preston

Hello Amy, thank you for taking the time to provide further feedback.

We'd like to extend our sincere apologies for the situation described here, as we understand the frustration this has caused and acknowledge that this falls short of our aims to provide high quality goods and services.

Please note that if you are struggling to reach our customer service team, you can reach out to our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase this on your behalf.

Thank you for your understanding and continued patience.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Excellent service from Charles at…

Excellent service from Charles at preston went into the store 3 times before deciding on settee great advice and assistance visited other furniture stores and didn't like the pressure from assistants very off putting.... Charles recommended taking out the care plan and explained very valid reasons to take up the option which i did he is a very good sales person as I am also in sales and was impressed with his customer service also the time for delivery was excellent as other stores were 12 week plus for delivery

27 aprile 2026
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Risposta di NCF LIVING - Preston

We're very grateful for such charming feedback about your time with us and will be sure to pass along the kind words to Charles.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Excellent service.

Visited store browsing. Was advised by Becky who provided excellent service. She was knowledgeable and provided fabulous advice on the products available. Would recommend asking for her if you ever visit. Many thanks

24 aprile 2026
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Risposta di NCF LIVING - Preston

Thank you for the delightful recommendation, Martyn.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Just bought a sofa from NCF living Preston

We just bought a sofa from NCF living at Preston and dealt with Charles, very nice man. We felt he had plenty of time for us and didnt pressure us into buying. We took some time to come to a decision on the colour and had a few visits into the shop, every time he remembered us upon our return, which made us feel valued. It felt a very pleasant experience from start to finish. Thank you Charles!

26 aprile 2026
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Risposta di NCF LIVING - Preston

We wish you all the best with your new sofa and thank you for taking the time to provide such excellent feedback.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Excellent customer service from Becky…

Excellent customer service from Becky at the Preston store. Becky helped us decide on a perfect mattress and base, even offering a good selection of colours.
Friendly and informative, good product knowledge.
Becky also brought a lovely splash of summer with her vibrant shirt choice. Loved it.

26 aprile 2026
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Risposta di NCF LIVING - Preston

It's wonderful to hear about your experience at our Preston store, Jenny. We'll be sure to pass along the great feedback and kind compliments to Becky!

Many thanks,
NCF Living, Marketing Team

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