NCF LIVING - Hull Recensioni 465

Came into store no pressure at all, which made a change as we went in all furniture places there. Was met by Chris who was pleasant and not pushy at all highly recommend

Dan at Hull has been super helpful with us purchasing our first sofa for our house!

Dan at hull was really helpful and insightful, wasn’t putting us under pressure and allowed us to come to a decision with great benefits included within our purchase.

Very helpful and knowledgeable. Friendly staff

Dan at Hull did a fantastic job walking me through the available options and helped me find the right pieces for my living space while staying within budget. I would 100% recommend using NCF Furniture again.

Received faulty furniture, terrible customer service instead of numerous calls and reminders. Got one response saying they are contacting the manufacturer amd will get back once they hear back.
No Action already more than a month, never buying again from them.
What an illogical answer and why as a customer should I wait for a response from Manufacturer.
I wont bother again with this company for my future requirements.

Bought a suite from Hull served by Mark excellent value. Recommended by a friend.

Chris from Hull helped us pick a sofa for our first home,
He was absolutely brilliant! Very informative, funny and polite,
Would recommend anyone who is looking for a good deal on a new sofa to visit them!

Chris at hull! Great help for us! Will deffo use again! Thanks

Great experience at the Hull store. Chris the salesman was excellent.

Horrendous experience, terrible communication, item was mis-sold, no accountability. Avoid at all costs.

Easy and simple and friendly

Lovely Customer service and got a good deal

Holden was extremely helpful and provided us with all the relevant information. I would definitely want to deal with him when buying more furniture in the future.

Mark at the Hull showroom very helpful and showed me several recliners. Settled on the Simba which has been delivered, on date and time requested,by two careful and helpful members of the delivery team. Very happy with the chairs up to now, and the charging ports on side. Well done.

My mum bought a sofa in December, it was delivered not working when they set it up, refused to take it back but the delivery driver noted issue on the delivery invoice and advised to contact NCF directly, BIGGEST MISTAKE. Since then the sofa still is not working and I cannot get any replies from customer service or clarification on when replacement parts/sofa will be sent. I would certainly not recommend this company EVER.

Absolutely fabulous
Been at least 3 time and perfect customer service.
Served by Dan. Lovely guy.

I wouldn’t even rate NCF any stars never mind 1. We bought our sofa in store back in December, We got it delivered in January. Within the 3rd day our recliner was clunking and making noises. We got in contact over email with NCF as they don’t have a telephone number . No wonder if there’s that many bad reviews on here. We sent an email and they got back to us wanting a video sent over email email. But we can’t send a video long enough over email. They kept going back an forth multiple times asking for a video and we kept saying we can’t as it doesn’t fit in an email. We went to our nearest store which is over an hour away to see what they can do. Absolutely useless they told us they will let them know we have emailed them. Again back and forth with the same response. We are now in march and still no answers we have been ignored by customer services. Baring in mind we paid for warranty for our sofas. we are getting in contact with legal advice to get this matter dealt with. so DO NOT waste your time of give this company any of your money.

Its always great expirience in the store. Mark was professional, friendly, but also simple. So we were pleased.