NCF LIVING - Edinburgh Recensioni 429

TrustScore 4.5 su 5

4,6

Unit 26B Milton Link, Newcraighall, EH15 3QH Edinburgh, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Chad was brilliant, even though we didn't go with our first purchase we got our second due to house sizes. we never felt pushed or set to a certain decision. Was always happy to help and explained eve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Found this store by chance going to DFS Edinburgh. Was welcomed by Morna at the door who was very helpful showing me round and even made me a hot chocolate which was a nice touch. Will definitely... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited NCF tonight to order a new suite for our new house. We got talking to Morna the sales assistant and she was very helpful with helping us way up different options. She spent a lot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A welcoming place, and Morna was very helpful in putting together a bed which suited my requirements and my taste, providing advice which assisted me in making a descision. There are enough options av... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Accessori per mobili
  4. Negozio di arredamento da giardino
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Informazioni su NCF LIVING - Edinburgh

Scritti dall'azienda

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Scritti dall'azienda

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Informazioni di contatto

  • Unit 26B Milton Link, Newcraighall, EH15 3QH, Edinburgh, Regno Unito

  • 0121 356 5698

4,6

Eccellente

TrustScore 4.5 su 5

429 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Morna in Edinburgh was really helpful &…

Morna in Edinburgh was really helpful & knowledgeable without being pushy. Good selection of stock

4 maggio 2026
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Risposta di NCF LIVING - Edinburgh

Thank you for taking the time to write such a lovely review, Senga.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Excellent service

Morna - Edinburgh.

Very helpful, very knowledgeable, not pushy at all.

Very friendly and approachable but left us alone to browse

4 maggio 2026
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Risposta di NCF LIVING - Edinburgh

We appreciate the splendid feedback, Fiona.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Kevin was great today

Kevin was great today, very courteous and informative. We came in to look for Sofas and mattresses, and found the right one. He guided us thru the products quickly and effectively. Looking forward to delivery of my first purchase soon.

3 maggio 2026
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Risposta di NCF LIVING - Edinburgh

We're delighted to hear about your time with us, Rahul!

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

3 seater couch

Chad @ edinburgh made my purchase a breeze. Was very helpful and explained materials and costs brilliantly. Great value for what we got.

2 maggio 2026
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Risposta di NCF LIVING - Edinburgh

We're grateful for the excellent feedback and wish you all the best with your new sofa, Jordan.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Morna@edinburgh really helpful finding…

Morna@edinburgh really helpful finding us our perfect sofa

2 maggio 2026
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Risposta di NCF LIVING - Edinburgh

We're glad to hear that you found what you were looking for with us at our Edinburgh store.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Chad was great and efficient with what…

Chad was great and efficient with what we needed for our new couch!!

24 aprile 2026
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Risposta di NCF LIVING - Edinburgh

It's a pleasure to hear that you enjoyed your time with us at our Edinburgh store.

Many thanks,
NCF Living, Marketing Team

Valutata 1 stelle su 5

Bought a corner unit and couch from…

Bought a corner unit and couch from Edinburgh where we had good service we also ordered a side table all seemed fine we were then told the side table wasn’t available until June whereas rest were to arrive by 10th April so the side table was cancelled couch and settee arrived 16th but incorrect corner for corner couch was sent said they would be in contact to send replacement nothing heard back so I rang still don’t have a date here is the ridiculous bit going on to there website I could see the side tables are available for delivery in 7-10 days so asked to pay for 2 and have them sent with replacement wouldn’t entertain that then asked if we go up to Edinburgh 110 mile round trip pay for 2 and go pick them up in store when they arrived but no that’s not possible either this is a ridiculous situation where they have mucked up our order which wasn’t cheap but are not prepared to be helpful when we were going to spend another £400 customer service needs to improve and be more helpful. Still waiting for info when the correct unit is to be delivered.

22 aprile 2026
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Risposta di NCF LIVING - Edinburgh

Hello Adrian, thank you for taking the time to write a review about your experience.

We're greatly disheartened to hear about your experience with us on this occasion. We understand the frustration that can arise where there are delays with resolving issues, and your patience is truly appreciated. We can see on the system that our customer service team have been in contact yesterday with yourself, and as such will be in the process of resolving the matter.

Thank you for your continued patience and understanding, and our apologies again for the inconvenience caused.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Happy customer!

Had a great experience with morna at NCF LIVING she was very helpful nothing too much trouble purchased a buetiful Suite and Morna had all the information about the product delighted with the service!

22 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We wish you all the best with your new suite and thank you for your time, Lorraine.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Morna was an excellent sofa seller …

Morna@Edinburgh was an excellent sofa seller took time to show us sofas
New all about them and yes we bought one
Lovely lady

12 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We wish you all the best with your new sofa and thank you for your kind words.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Kevin@edinburgh was excellent

Kevin@edinburgh was excellent, 7star, very welcoming, friendly and knowledgeable. Would deffo recommend to family and friends.

21 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We're very grateful for the kind recommendation, Francisco.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

New sofa day

Had a great experience today , huge choice and amazing value for money, and exceptional customer service from kevin, really lovely man , helpful and not at all pushy. So in love with my new suite.

20 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We hope that you enjoy your new suite and are beyond grateful for the kind feedback, Mr Morrison.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Scott was very friendly and helpful

Scott was very friendly and helpful. He was patient with our questions and just generally a lovely guy.

19 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We're so pleased to hear that you enjoyed your time with Scott and thank you for the kind words, Daniel.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Scott in edinburgh was a huge help in…

Scott in edinburgh was a huge help in store today. So amazing i bought the sofa because of Scott, he should be the new area manager!

18 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We wish you all the best with your new sofa and will be sure to pass along the kind words, Alice!

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

We would like thank Kevin

We would like thank Kevin, for his fast and efficient and speedy dealings with us today during our purchase of a sofa. He was a pleasure to deal with.

16 aprile 2026
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Risposta di NCF LIVING - Edinburgh

It's a pleasure to receive such delightful feedback, Alex.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Professional service

Polite,professional, perfect, offered us coffee but unlike SCS didn't oversell and was quick as well as efficient..was Kevin in Edinburgh store

13 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We're very happy to hear that your visit was enjoyable, Grant.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

The man was very helpful in providing…

The man was very helpful in providing and giving detail of what we were looking for and also asked questions of our day which was nice of him

13 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We're very pleased that you had a pleasant experience at our Edinburgh store, Kym.

Many thanks,
NCF Living, Marketing Team

Valutata 5 stelle su 5

Morna ( Edinburgh) offers excellent service

Morna at the Edinburgh branch provided excellent customer service resulting in the purchase of a dining table and chairs.
Morna was helpful, informative, professional and very pleasant which encouraged us to return for a second viewing of the furniture. The price was competitive, and with Morna’s help a sale was achieved.

12 aprile 2026
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Risposta di NCF LIVING - Edinburgh

We hope that you enjoy your new dining table and chairs and thank you for your kind feedback.


Many thanks,
NCF Living, Marketing Team

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