Predivna narukvica naručena za moga supruga sa ugraviranom posvetom; naručena online,stigla na vrijeme,ista kao na slici . Odlična kvaliteta konopa i kopči. Upotpunila je njegov ljetni look i izdržal... Leggi di più
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Scopri cosa dicono le persone
kupujem redovito, sve što reklamiraju je identično. Imam jednu zamjerku, necklace-ogrlice na reklamama izgledaju duže od 50 cm. Oduševljava me da dio ide za očuvanje mora i podmorja. Nakit je u tre... Leggi di più
L'azienda ha risposto
Beautiful product. Feels really solid and came in some lovely packaging. It was exactly what I wanted and it shipped on time and safely with no issues.
They made this bracelets in very professional way like almost ten years ago when I bought my first bracelets from their shop @Split. Unfortunately this time I ordered it via web pages and I did chos... Leggi di più
Dettagli dell'azienda
- Artigiano di gioielli
- Designer di gioielli
- Incisore di gioielli
- Gioielleria
- Negozio di souvenir
- Gioielliere all'ingrosso
Scritti dall'azienda
Original nautical-inspired jewellery, handmade in our atelier in Trogirska 8 Split, Croatia, by Break time designer/owner Leonard Copoiu. From wrap anchor bracelets to the best selection of shackle bracelets, for men, women or kids, the Break Time marine bracelets are great gifts for yourself and loved ones. We also offer customized engraving, for most of our collections. We ship to EU, UK, US and more!
Informazioni di contatto
Trogirska ulica 8, 21000, Split, Croazia
- 00385915590367
- contact@nautical-bracelets.com
- nautical-bracelets.com
4,7
Eccellente
145 recensioni
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Risposta di Break Time Nautical Bracelets
Hvala puno!
Prekrasna narukvica
Narudžba brzo obrađena, proizvod stigao kakav je opisan. Kvaliteta je osjetna a narukvica jednostavno prekrasna. Dobili smo i poklon uz narudžbu.
2 gennaio 2025
Risposta di Break Time Nautical Bracelets
Hvala puno 💜
Die Lieferung war sehr schnell
Die Lieferung war sehr schnell. Das Produkt ist genau so toll wie beschrieben.
11 dicembre 2024
Risposta di Break Time Nautical Bracelets
Danke!
Risposta di Break Time Nautical Bracelets
Hvala lijepa!
It was very easy to order the bracelet
It was very easy to order the bracelet, and it came timely through the mail (I was originally concerned about status of the mail from Split to the USA- but no problem). The bracelet is substantial and handsome. I am wearing it everyday.
26 novembre 2024
Risposta di Break Time Nautical Bracelets
Glad you like our handmade bracelet (and yes, Croatian Post does not do updates while orders are in transit, but they are pretty reliable)
All praise for this married couple who…
All praise for this married couple who obviously invest a lot of passion in their products, but also care for each client individually. I can only recommend this store and their quality products to everyone!
28 ottobre 2024
Risposta di Break Time Nautical Bracelets
Thank you so much for this, it is so rewarding to have someone notice all the passion and hard work we pour into our Break Time "baby"
Risposta di Break Time Nautical Bracelets
Thank you!
Great product, fab service
Got my boyfriend a bracelet in September, he lost the screw shortly after! I sent them a pic of it and not even an hour later the sent me a link to the replacement piece.. it arrived not long after I ordered it!
18 ottobre 2024
Risposta di Break Time Nautical Bracelets
Thank you for all the kind words. Much appreciated!
Risposta di Break Time Nautical Bracelets
Thank you so much for taking the time to review us!
Risposta di Break Time Nautical Bracelets
Happy to hear that, thank you for the review!
Risposta di Break Time Nautical Bracelets
Thank you for being a repeat customer!
Lack of responsibility for your transportation of your package
Very customer unfriendly regarding the sending of package which never arrived on my address. It was really amazed that they ask me to pay again 10 euros to sent it again to me after they received it back in the first sending.
I have contacted my insurance company after 15 days and they will refund it but will investigate who had refused it and why it was sent back. This company is lacking responsibility of is delivering the package correctly and on time. Instead they ask again 10 euro for resending which gives me the same result. Lost of money. With your reply it sound me fraude. I assist as much as possible with the mail response. It became a complete laugh. If you have received my package back a refund would be on it’s place or send it back free of charge. Not even that, i have to pay again 10 euro’s for sending it again? You can give me my money back instead to give me 1 star it is complete ridiculous. I feel as customer that my money is stolen. The supplier is always responsible for sending it’s package to the customer. Not the other way around. Good luck with it.
12 agosto 2024
Risposta di Break Time Nautical Bracelets
I was expecting your very bad review. But to be honest, if I could give you a review as a customer, it would be 1 star, too. I counted 29 emails in our conversations, in which yiu kept complaining, while we kept asking you to jusy call your local post office to retrive the order, since they did not find you home first time they came. And even after the post office told you where they left the order, you still did not pick it up. It stayed there about a month before being sent back to us marked as "refused".
Although your order benefited from 10% disscount and free shipping, we offered to either ship it back for free if you give us a different shipping address, since it was obvious there is an issue with the initial address, or - in case you want to reship at the same address, to pay for the reshipping (10 euros, indeed). Which you found outrageous and to be honest I am not sure exactly why, since the first shipping was paid by us, not by you and we are not a big company like Amazon that can offer free shipping no matter how many times. And if you did want us to ship it again for free, all you had to do was to just give us a new address where someone can be found to receive the order when it arrives. And to clarify for anyone else reading this, the bracelet you ordered was custom made and engraved for you, so we could not issue a refund. I am totally at peace with the amount of time and effort spent to help you, it really is nothing else I could have done more. We do not own the postal service, we are just a client to them like anyone else, the order had tracking number and all it needed was to be retrieved, which unfortunately we cannot do ourselves from thousands of km away...
Bracelets very nice
Bracelets very nice, for sea lovers they are beautiful!
Shipping on time, all ok, see you next time, tanks!
21 agosto 2024
Risposta di Break Time Nautical Bracelets
Thank you 💙
Risposta di Break Time Nautical Bracelets
Happy you like it!
Belated apology
Forgot I left a bad review that was perhaps not deserved upon reflecting on situation. It’s not break times fault that I never received the bracelet and my other ones I bought I still have to this day and are still in perfect condition. Break time refunded me and I apologise for spitting dummy out and not communicating better. As a small business I understand why you didn’t send me another one. Wish I handled it better as , as I mentioned before, they are great bracelets. If anyone is pondering whether to buy, do it, you won’t regret it.
3 settembre 2024
Non scritta su invito
Risposta di Break Time Nautical Bracelets
We actually broke our own policy and refunded you before we got an official resolution from Croatian Post that your order was indeed lost....precisely because we valued you as a customer. We are also dissapointed that all our communication back and forth was OK, except that email where we informed you that Croatian Post said the order was actually delivered, although we sent that email as a reply to the previous conversations so that usually does not go to spam. Maybe a neighbour took it, we cannot know what exactly happened. Since we never got a reply from you to that email, led us to believe that maybe we refunded you for a bracelet you actually did receive. And therefore we decided to keep ourselves out of situations like this, by not shipping to your address anymore. We understand your frustration as well, and so it is your right to leave us a bad review, but as a small business that cannot afford unfounded refunds, we stick to our decision.
Very nice bracelets and very good after…
Very nice bracelets and very good after sales service. Overall highly satisfied. Already to my second order
12 agosto 2024
Risposta di Break Time Nautical Bracelets
Thank you for the review, happy to see customers returning for moe!
Sve preporuke
Odlična komunikacija, brza isporuka i dostava.
Jako sam zadovoljna proizvodima :)
Svakako bi preporučila proizvod kao poklon dragoj osobi !
11 agosto 2024
Risposta di Break Time Nautical Bracelets
Hvala puno!
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