Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I love Natura Market; they have SO many gluten-free, low glycemic, keto, and vegetarian food and treats, they ship quickly and pack things well, and it's the only place I can get many of my favorite t... Leggi di più

Valutata 5 stelle su 5

Natura Market offers a great selection of products that are difficult to find in my area. I always love to see products that used to be only available in the U.S. available through their site. Shippin... Leggi di più

Valutata 5 stelle su 5

Love that I can buy my vegetarian groceries here. The products they offer also have natural, low to no processed ingredients. All frozen products gets properly packaged with dry ice. They also add a s... Leggi di più

Valutata 1 stelle su 5

I have purchased Coconut Cult from Natura Market many times, usually ordering three jars at a time at $28.99 each. All three jars are stored together in the same location in my refrigerator. On... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(231)

73 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great website!

I’m always finding new products to try on NaturaMarket that suit my food sensitivities. My orders always arrive fairly quickly, sometimes before the estimated delivery date! I’ve never had an issue with an order, and on certain products you receive rewards for leaving reviews! I highly recommend.

19 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Defective product & Gaslighting

I bought strawberry cereal that had no strawberries. It was keto, very expensive, and I bought several. The customer service people tried to tell me that the strawberries had settled to the bottom or that I just didn't see them. I've purchased this many times before from other retailers so I know what it's supposed to look and taste like. When I asked for a store credit they continued to try and gaslight me, even when I sent photos. When I asked for store credit they then said I can send back unopened product for potential refund - but you can't see into the packaging to know before opening.
Two stars since I've had previous positive experiences but I won't be shopping there again.
*Update* changed this to three stars since they did refund one of the items.

4 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service. I had ordered several times before with no issue. My last order I never received. They are not refunding my money even though I never received the shipment! Now they are just ignoring my emails and not responding. Definitely will never order from them again!

2 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service. I had products arrive in poor condition (snack bag with zero air, completely sucked flat and crushed, and a canned good that was bloated and not safe for consumption), I provided pictures and they still kept saying it was acceptable condition, and kept asking for more pictures, even though the ones I sent clearly show the issue. They try to make you jump through hoops, they just waste your time and are never going to actually help. They just stopped responding. That was my 16th order with them, but they made me feel like I was all of a sudden trying to scam them. I will never order there again if they treat people like that over $16, and won't make things right when something is clearly wrong. It is FOOD, you don't take chances with food quality. Have some integrity.

27 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Bugs in Products

My product was infested with bugs and Natura Marked would not credit my account for the price of the item. They even had the nerve to accuse me of it being my environment that was causing the issue. This is disgusting and appalling. Will never order from them again.

18 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I love to shop in Natura Market…

I love to shop in the Natura market website, they are the best option for buying healthy stuff. Offering a huge variety of brands and products. Everytime the packages arrive within days, and now they have same day delivery option too! Packages are perfectly packed every time. Thank you Natura Market!

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A Great Health Food Shopping Experience!

I’ve come across NaturaMarket several times over the past few months, and I finally decided to give it a try — and I’m so glad I did! After purchasing several times, I can confidently say that it offers an amazing variety of products, including U.S. items that are hard to find elsewhere in Canada. The best part is how easy it is to search for exactly what I’m looking for, thanks to the well-organized categories like Big 8 Allergen-Free, Ketogenic, and Vegan. It’s never been easier to find the right products for my lifestyle! The website is user-friendly, delivery is always fast, and there are always great deals to take advantage of. Overall, it’s been a fantastic shopping experience!

7 ottobre 2024
Valutata 5 stelle su 5

Natura Market To The Rescue

Natura Market was the only place I could find my gf grain free tortillas. They were delivered quickly and safely. I take them on holidays with me as I know they agree with my system and help keep me feeling great while I am away. I am grateful they were in stock.

10 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Natura Market is Elite

I love the product line up. As a conscious consumer it’s important that I trust the companies I buy from as they search for the top quality products. Also, customer service is very helpful even if sometimes shippers don’t handle my packages properly, they try to make things right! Thank you

25 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you Natura Market!!

I love this website!!! My family and I have been shopping with them for quite some time and all the products we have receive have been so good that we need to reorder a lot of the products - Mid Day square are the first to go. I emailed customer service and they recommended to place the mid days in the fridge and even thought it was really good after trying it, I love them when it’s left at room temperature so it’s super soft with the bite of chocolate - MUST TRY!! There’s also lots of interesting snacks and drinks they carry that could only be found in the US. Keep them coming please!

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

My order arrived promptly and the…

My order arrived promptly and the products were packaged perfectly. Overall, great variety of products, and was happy with the service I received. To add, Christine was very helpful and patient with addressing my diet concerns and was very quick to respond. I look forward to placing an order again!

18 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Love Natura Market!!!

I love shopping at Natura Market!!! The website is so easy to use, the products they have are amazing (and healthy) and shipping is so fast! Love that I can find US items here.

31 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely LOVE these guys

Absolutely LOVE these guys. I order from them regularly and have never had an issue with my order. There’s so many products they carry that only the US does so it’s been super convenient. Highly recommend

31 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

The products never arrived

The products never arrived. They said I never placed an order. Thankfully I had gone though PayPal so I filed a complaint to get a refund. I should have read all the reviews before I ordered. Very poor customer service. I guess they can afford to have poor customer service as they are worth $8 Billion dollars !! And here they are refusing to refund my $96. 🤬🤬🤬

18 ottobre 2024
Non scritta su invito
Valutata 2 stelle su 5

I wish I'd read the reviews here before…

I wish I'd read the reviews here before I ordered from them. I ordered a cereal and the package I got had different ingredients from what had been posted to their platform. (The new ingredient didn't fit into my diet plan; i.e. cane sugar). I had to go back and forth with them as I told them I'd have to throw out what they sent me due to the added sugar. One customer service agent gave me "Natura Cash" credit (which means you have to continue shopping there to use it); one agent said, "Too bad." I wish I could find an online site that had great customer service and a wide array of products :-( I'll keep looking.

18 settembre 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più