It helped me narrow the field so I would only approach people who were likely to be the practitioner I was looking for.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I found very few referrals in 10 years. More clients came through word of mouth from clients. The cost for website every year never covered the clientele referral, so through the cost of living crisis... Leggi di più
I liked the fact that they spoke from lived experience , however some of the modules were long. Personally I would have liked more talk on how to use various counselling modalities to help a person wi... Leggi di più
I am a counsellor, and it is difficult to update details on this site and another thing is that no one really knows about this site so that clients can contact me. I will not be renewing when the cont... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
With 15,000+ Natural Health Professionals across 120 specialisations, Natural Therapy Pages is the #1 natural health and wellness site in Australia
Informazioni di contatto
Level 10, 255 Pitt Street, 2000, Sydney, Australia
- +61410776385
- tim@ntpages.com.au
- naturaltherapypages.com.au
2,5
Scarso
199 recensioni
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Le persone hanno visualizzato anche
I love Bowen therapy.
25 aprile 2025
During the Easter break there was an…
During the Easter break there was an issue with the emails going through ,I wasn't able to arrange pick up of medication ,it was very inconvenient.
25 aprile 2025
Price hikes for listing with no improvements
As a practitioner, they kept jacking up the price from $500 to $600 to $700 per year with absolutely no upgrades to their very old website. It used to be good, but now they seem to be extracting more cash from practitioners for no capital investment.
29 marzo 2025
Non scritta su invito
Disappointing, waste of time and money
As a small business owner I am disappointed in how expensive this service is, for how little it gives.
Over my 4 month time investing in this service there were no leads generated. Once I made a complaint, a very suspicious lead ironically phones me. With no follow up or contact following.
Second to this when I canceled my subscription I then had to spend hours of my time to be able to cancel due to the back and forth of the special offers that try to keep the subscription alive.
After a lengthy phone call I was then able to finally cancel however was charged a non negotiable fee of over $200.
Another part that I didn’t like about this subscription is that it now requires a full digital ID registration.
21 marzo 2025
Non scritta su invito
Risposta di Natural Therapy Pages
Dear Rachel,
Thank you for reaching out and sharing your feedback. We sincerely regret that our service did not meet your expectations and appreciate the opportunity to address your concerns.
We understand that lead generation is crucial for your business, and we are sorry to hear that you did not achieve the results you were hoping for. Please be assured that we take lead quality seriously and continuously work to improve our services to better support our customers. On 31/01/2025, we proactively reached out via email to offer assistance in enhancing your listing. Since your listing had been active for some time, we wanted to check in and explore how we could support you by adding additional content or making adjustments to improve its effectiveness. However, we did not receive a response to that email.
Regarding your cancellation request, we would like to clarify that we received your email on 22/02/2025 and responded promptly, outlining the cancellation process, including the applicable cancellation fee, which is detailed in our terms of service. Transparency is important to us, and we strive to ensure that all customers are fully informed about any associated costs.
Our records indicate that we received a response from you only today, and this is also the first time you have reached out to us via phone regarding this matter. We truly value your feedback and want to ensure that all your concerns are addressed. If there is anything further we can do to assist you, please do not hesitate to reach out.
Not the most reliable
The group recommended for me never bothered to get back to me. Several recommendation were not on track for what I needed.
23 febbraio 2025
Easy to useEasy to use to find the service I am looking for in my local area.
Easy to use- For my local area
26 gennaio 2025
Risposta di Natural Therapy Pages
Thank you for your review! We’re glad to hear that you found our platform easy to use and helpful in finding local services. If there’s anything we can do to make your experience even better, feel free to let us know! -Migs
I found 3 remedial massage therapists…
I found 3 remedial massage therapists in my area.
20 dicembre 2024
I have received a number of clients…
I have received a number of clients through advertising through your organisation
Kind Regards
Suzanne Duvall
25 dicembre 2024
Rip offa…
If this is about glyco bance,it's a rip off I ordered 3 units for 67 dollars I received 5 and got a charge of $339.00 not what I ordered at all get your act together
24 novembre 2024
"I signed up to use Natural therapy pages with the expectation that I could cancel anytime
"I signed up with the understanding that I could cancel at any time if the service didn’t meet my needs, but I faced a completely different scenario when I attempted to cancel. The platform not only failed to deliver quality listings but also offered no mediation when a client refused to pay me and even threatened me. It’s clear there are significant flaws in the business model, and I’ve noticed that while practitioners have positive reviews on the site, the service itself does not.
For months, I tried to reach out to cancel, but my account manager retained only one recording, in which he briefly mentioned the subscription terms. However, during onboarding, I was told the subscription was cancel-anytime. Given the misleading information and lack of accountability, I now feel it’s in my best interests to contact consumer affairs to explore options for exiting this contract."
1 gennaio 2024
Non scritta su invito
Risposta di Natural Therapy Pages
Thank you for sharing your experience, and I’m truly sorry to hear about the inconvenience you’ve encountered.
We always strive to be transparent with our users about the nature of our services, including the cancellation process, which is outlined in the terms and conditions provided at the time of signing up. I’m really sorry to hear that your experience did not align with these expectations, and I apologise for any confusion or inconvenience this has caused.
To ensure we can look into your specific situation more closely, could you please send your account details to our support mailbox at support@ntpages.com.au? We’ll be happy to review your case and work with you to resolve this as quickly as possible.
No one ever got in contact when I…
No one ever got in contact when I contacted twice. Dissapointed we were unable to receive treatment
1 novembre 2024
Risposta di Natural Therapy Pages
Thank you for your feedback. Rest assured that this is not the level of service we want you to experience
Please be assured that we prioritise every enquiry we receive. While our office is closed on weekends, we make it a point to respond to all enquiries on the next working day, in the order they are received.
To help us look into this further, could you please send your account details, such as your email address, to our support mailbox at support@ntpages.com.au? We will make sure to investigate and get back to you as soon as possible.
Again, I apologise for any inconvenience this may have caused, and I appreciate your patience as we work to resolve this.
Advertisment on the website which…
Advertisment on the website which companies not provide any longer.
24 settembre 2024
Everything was great
Everything was great. The therapist was very knowledgeable and explained everything to me about what she was doing. Now just waiting for a follow up appt in August
24 giugno 2024
AMAZING service specifically MIGUEL
AMAZING service specifically MIGUEL - outstanding understanding, helpful + on the spot action. 10/10. Miguel is brilliant for NTP.
19 aprile 2024
Non scritta su invito
Appaling service and no way to contact them
As per the previous review left by the person right before me, I can confirm the appalling customer service. I want to close my account before renewal and they are not calling back, not answering their phone and never proceeding with request via email. In their T&C, they mention they're sending a reminder 10 business days before the renewal date and it's false. If they are not closing my account within the next week or charging me for renewal whilst I tried to cancel it 8 days before the end date, I'm contacting ACCC for false representation and unfair trading.
11 aprile 2024
Non scritta su invito
Absolutely appalling customer service
Absolutely appalling customer service, I've been waiting months for my calls and emails to be returned. I want to cancel my account but can't. At this point I'm convinced they're a scam.
5 marzo 2024
Non scritta su invito
Able to promptly secure a home visit…
Able to promptly secure a home visit massage female therapist through this service where other providers (blys and zenin) were unable to
23 febbraio 2024
Risposta di Natural Therapy Pages
Dear SC,
Thank you for taking the time to share your experience on our platform. We genuinely appreciate your feedback and apologize for any frustration you may have encountered.
At Natural Therapy Pages, we strive to create a space where users can connect with natural health practitioners seamlessly. We understand that responsiveness is crucial in this process, and we're sorry to hear that your enquiries did not receive the attention you expected.
It's important to note that while practitioners on our platform are independent professionals, and we don't have control over their responses, we understand the significance of timely communication. We are continuously working to enhance the user experience, and your insights are invaluable to us.
To improve our services, we would appreciate it if you could share more details about the specific practitioners you contacted or any suggestions you may have for us. This information will help us better address your concerns and work towards making the platform more effective for users like yourself.
Please feel free to reach out to our customer support team at support@ntpages.com.au if you have any additional questions or if there's anything we can assist you with directly.
Thank you once again for bringing this to our attention. We are committed to learning from your experience and striving to provide a better service.
Best regards,
Natural Therapy Pages
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