Native Teams Recensioni 

286
•
TrustScore 3.5 su 5

3,6

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Valutata 1 stelle su 5

Please avoid at all costs! They are unresponsive, customer service is beyond zero and once you start getting funds through this platform you will end up in a never ending loop of asking their support... Leggi di più

Valutata 5 stelle su 5

Native Teams is an amazing tool that has made our life so much easier. With Native Teams we are able to focus on what truly matters in our business. It has helped us with core HR; compliance; outsourc... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I started using native teams from about a month ago. Positive: The sales guy Konstantinos was great if anything gave extra info beyond our initial scope which turned out to be needed anyway.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been using Native Teams for years now, and I’m thoroughly impressed! They are constantly developing the product and adding new features, so it never feels stagnant. The interface is super user-fr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di buste paga
  2. anche in
  3. Consulente del lavoro
  4. Consulente per le risorse umane
  5. Servizio di pagamento

Scritti dall'azienda

Native Teams is the global platform for employment and work payments that enables businesses to hire, pay, and manage teams in 95+ countries without opening local entities and without going through a chain of resellers. We bring EOR, global payments, payroll, and compliance together into one platform. Who we serve - Scaling companies and employers: Businesses that need support in employing and paying global teams. - Gig platforms: Platforms that need to pay their gig workers instantly and globally, without friction. - Employees: Workers who receive employment, benefits, and support through Native Teams' platform. - Independent professionals: Freelancers and contractors who need to manage their employment status and payments. What we offer - Employer of Record: Compliant global employment in 95+ countries, without opening local entities and a third party in between. - Work Payments: Payroll, contractor payments, and gig payouts on the same infrastructure we use to employ your team. - HR & compliance: Local labour law tracking, leave and absence management, and compliance reporting kept current in every country. Over the past 6 years, we helped 3,000+ businesses scale in multiple countries with 70% less admin while their teams got employed and paid compliantly and on time, wherever they are. The result is fewer handoffs, faster payments, and one accountable partner for everything from onboarding to offboarding.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

286 recensioni

5 stelle
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Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(286)

65 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A very useful and handy platform for…

A very useful and handy platform for any freelancer or person seeking official employment. While there are some early-stage issues, the support team is quick and reliable—special kudos to Dragi. Overall, absolutely recommend

15 agosto 2024
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Risposta di Native Teams

Thanks so much for your amazing review, Dimitri! We'll be happy to pass your kudos to Dragi. :)

Have a great day,
Native Teams

Valutata 5 stelle su 5

Been a remote worker for years and I'm…

Been a remote worker for years and I'm so glad to have Native Teams as my assistant

12 agosto 2024
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Risposta di Native Teams

Thanks so much for your review, Tung! We're happy to hear that Native Teams has been so helpful on your remote work journey! :)

Valutata 5 stelle su 5

Helpful platform

This is a very helpful platform and easy to use.

12 agosto 2023
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Risposta di Native Teams

Thanks so much for your review, Ma!

Have a great day,
Native Teams

Valutata 5 stelle su 5

Awesome platform for freelancers

Native Teams is very beneficial to freelancers. They offer many tools to choose from that you can use in your everyday work, most importantly they offer EOR services and receiving payments.

12 maggio 2024
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Risposta di Native Teams

Thanks so much for your review, Emilija! We're happy to hear about your positive experience with our platform. :)

Have a great day,
Native Teams

Valutata 5 stelle su 5

Great service

Great service and great customer support. I have need to write one name from their customer support, and that is agent called Dragi.

2 agosto 2024
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Risposta di Native Teams

Thanks for your amazing review, TK! :)

We're happy you've had a great experience with our support team, especially Dragi! Your feedback means a lot to us.

Have a great day,
Native Teams

Valutata 5 stelle su 5

Dragi K. Helped me resolve issues

Editing my rating.

Things have improved and they are running smoothly. Dragi has been on top of it. No complaints in recent months.

Keeping my last review below
Giving three stars as customer service is there to help and deserves 5*. I almost had issues with payments and paycheck processing every month of using their service.

One issue took a month to resolve and constantly had to keep track if the correct funds were deducted or not.

Again, 3* just because of lovely customer service people.

1 agosto 2024
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Risposta di Native Teams

Hey Jake!
Thank you for updating your rating! We’re glad to hear that things have improved and are running smoothly for you. Dragi and the team truly appreciate your recognition. If you ever need anything, we’re always here to help!

Valutata 5 stelle su 5

Great platform for a freelancer. Excellent support.

While I encountered some hiccups initially when working with the platform, everything has been resolved now. Kristijan Gjorgiovski provided excellent assistance and helped me with any questions I had.

31 luglio 2024
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Risposta di Native Teams

Hi Sargis,

Thank you for taking the time to leave a positive review! We're delighted to hear Kristijan has been so helpful. :)

Your feedback means a lot to us!

Have a great day,
Native Teams

Valutata 5 stelle su 5

the best customer care service!

The verification process and the customer service are the best I've seen so far their customer support helped me a lot during this process and it was done quiet smoothly, i recommend platform this platform to every freelancer reading this its quiet helpful for us to receive payments!

16 luglio 2024
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Risposta di Native Teams

Thanks so much for your amazing review, Priyanshu! We're glad to hear you've had such a good experience with Native Teams. :) Have a great day!

Valutata 5 stelle su 5

Great customer experience and prompt support - what's promised, is delivered

From start to finish, their response was prompt and professional. A special shoutout to Natalija, who has been incredibly helpful throughout the entire process. She answered all my questions at every step with clarity and patience, ensuring that I fully understood everything. Thank you for creating such a smooth and pleasant experience!

5 luglio 2024
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Risposta di Native Teams

Thank you so much for your amazing review, Cvetanka! :) We'll make sure to pass your message to Natalija. Have a great day!

Valutata 1 stelle su 5

This company is a scam

This company is a scam! I processed payment 2 weeks ago but until now they haven't released my money. They always say i have an correct bank account! it's a lie. never use this company guys!

4 luglio 2024
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Risposta di Native Teams

Dear Phoebe,
Thank you for your feedback, and we sincerely apologize for any frustration or confusion caused.
We want to assure you that our intention was never to inconvenience you. Our goal was to expedite the transfer process, which is why we reached out to request alternative bank details in a different currency. This would have allowed you to receive your funds more quickly.
We understand that the delay in your currency’s transfer time can be frustrating, and we regret that this has negatively impacted your experience.

If there are any remaining issues or further assistance you need, please don't hesitate to contact us directly.

Best regards,
Native Teams

Valutata 2 stelle su 5

Disappointed

The EOR concept and the software are a great idea. Native Teams supports customers from the North American market, yet there is no account manager working on US times.

It has been nearly impossible to get in touch with staff in a timely manner and if they respond it will be 1-2 am PST US time making NativeTeams a bad choice for US businesses looking to use them.

It has been extremely frustrating to say the least to work with them. We are now going to miss the start date we promised to 4 Philippines employees. It made us look extremely bad.

How can we trust that they will support us if they do not have any available resources to respond to our inquires. I am very disappointed.

27 giugno 2024
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Risposta di Native Teams

Dear Jacob,

Thank you for sharing your feedback. We appreciate you recognising the potential of our employment. We sincerely apologise for the challenges you have faced with our customer support and the impact it has had on your business.
We understand how crucial timely communication is, especially for our clients in different time zones. Your experience does not reflect the standard of service we strive to provide. We are actively working on expanding our support team to include customer success managers who can provide timely assistance during US business hours.

We value your business and are committed to improving our services to better meet your needs. Your trust is important to us, and we hope to have the opportunity to regain your confidence in Native Teams.

Thank you for your understanding and patience.

Sincerely,
Native Teams

Valutata 1 stelle su 5

Been waiting on a payment since June…

Been waiting on a payment since June 1st. Native says it should be rejected due to using the wrong details. The company wants a bank statement to begin retrieving my payment. Native won't give me a bank statement showing my account activity and my account details. So if one of your payments "goes missing", they will not cooperate in helping you retrieve it. My cash is up in the air and has been that way since June 1st.
AVOID
AVOID
AVOID

25 giugno 2024
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Risposta di Native Teams

Hi Toufic,

We would like to address a reply to your review.

First of all apologies for the inconvenience that you claim to have experienced.
Our team has kindly and timely responded to all your queries, along with explaining in detail how our process of receiving funds in Native Teams works, in detail the recommended usage of invoices and payment requests.
From our records your payment was not done in accordance to that, and wrong bank and beneficiary information was shared which lead to the moment where our bank has returned them to the sender. Moreover, our team sent you a confirmation from the bank and requested that the sender needs to track them, again because of insufficient and wrong information added in the sending procedure.
Also, we confirm here that after that problematic transaction, you have done 2 successful ones because you have done it in accordance to our suggestions as per above.

Kind regards,
Native Teams Team

Valutata 1 stelle su 5

NATIVE TEAMS SCAM WEBSITE (Detailed…

NATIVE TEAMS SCAM WEBSITE (Detailed Analysis)

1. They will confuse you between US$ and Euro € , somewhere they will use $ and somewhere € .
(so you will get confused between subscription fees , in FAQ section they said they will charge subscription fees in $ , but after creating account they will show fees in €.

2. They haven't mentioned anything clear on their website about fees, transaction charges , currency conversion charges etc. so that they can easily charge whatever they want.

3. Without subscription you can only accept payments, you can't do anything except accepting payments.

4. Customer support is like upset GF/BF.
They will only reply if you ask easy and simple questions from them , if you ask for any hard question like fees ,they won't reply. Late reply like upset GF/BF is very normal.

5. Firstly they will charge subscription fees, then they will charge currency conversion fees in the form of low conversion rates, then they will charge high withdrawal fees 10€ (10€ in my case, maybe you will be charged even higher) for your local bank transfer.

6. If you manage to get to the withdrawal page , then they will ask your bank account details in a manner so that you fill them wrong, and after you request for withdrawal , it will get declined because of wrong details and then they will again charge fees for failed withdrawal. THIS IS A JOKE WEBSITE.

7. Debit card will take 30 days to arrive.

8. All good reviews are fake , even Trustpilot shows this warning on top of their website (We’ve found out that this company has been displaying Trustpilot content incorrectly).

9. Stay away from this website, some youtubers are promoting this website , because they are being paid to do this.

10. I am already been scammed , because i thought i could save myself from high transaction fees of Paypal, that's why i started using this S$HIT WEBSITE .
Now i know paypal charge high transaction fees but doesn't scam like this.
STAY AWAY FROM NATIVE TEAMS , BE SAFE

10 giugno 2024
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Risposta di Native Teams

Hi UJJWAL GARG,

Thank you for your review. Can we please have your email and the name under which you have your account in Native Teams so we can best assist you on any matter?
Our team has tried, but unfortunately we don't find an account attached to a user UJJWAL GARG.

Thanks for your cooperation.
Best,
Native Teams

Valutata 1 stelle su 5

Poor customer service

Poor customer service, slow response.

3 giugno 2024
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Risposta di Native Teams

Hi Dennis,

Thank you for your review. Can we please have your email and the name under which you have your account in Native Teams so we can best assist you on any matter?
Our team has tried, but unfortunately we don't find an account attached to a user Dennis Roderigo Talon Paguio.

Thanks for your cooperation.
Best,
Native Teams

Valutata 5 stelle su 5

My experience with Native Teams has…

My experience with Native Teams has been generally good. There were occasional operational hiccups, but I was always able to get a quick and helpful response from the customer support. Special thanks to Kristijan Gjorgiovski!

20 maggio 2024
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Risposta di Native Teams

Thanks so much for your review, Stjepan! 😊 We're glad to hear that our team has been so helpful and we'll make sure to share your review with Kristijan. 🎉

Valutata 5 stelle su 5

i had a great experience with Native…

i had a great experience with Native Teams. i got replies within the day even in a few hours when i emphasized the topic's urgency. Native Teams delivered everyrhing it advertises in a fast paced manner. Special thanks to Oguzhan Solen!

15 maggio 2024
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Risposta di Native Teams

Thanks so much for your amazing review, İbrahim! We're glad to hear you've had a great experience with Native Teams and Oguzhan. :)

Valutata 5 stelle su 5

nativeteams.com

nativeteams.com
team they send you the money as a conversation but is too late not three days around to wick

8 maggio 2024
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Risposta di Native Teams

Thanks for your review! :)

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