Native Teams Recensioni 

Please avoid at all costs!
They are unresponsive, customer service is beyond zero and once you start getting funds through this platform you will end up in a never ending loop of asking their support team why it takes decades to top up your card from your wallet. Very frustrating and unreliable platform.

Awful, awful company. Their platform doesn't work half the time, their customer service ghost you when they feel like it, they pay your salary later in the day than pretty much any other payroll company, and they don't keep you in the loop.

But I've also had some especially bad experiences with them during my 3 month employment that I'd like to highlight.

Firstly, when I resigned from my job, I submitted a resignation letter as is required in Denmark. I was told I'd hear back whether they could accept it or not, and 10 days passed with no answer. After 10 days, my employer finally reached out to them, and they nonchalantly told him (and me) that my resignation could not be accepted, because it didn't have my signature. In Denmark, it is illegal to refuse a resignation for any reason, so good job there. They then sent me a template to fill out, which I did.

I chose to have my holiday paid out to my vacation account (I had paid holiday), which was supposed to be done with my final salary on the 31st of August. It can take up to 4 days before the money arrives, so I waited. But nothing happened. I waited longer. Nothing. Then I contacted Native Teams' customer service, and was passively aggressively given a guide for how to request holiday pay, and told that it could take 1-2 weeks from them paying into my vacation account to me being able to access it, which is not true.

Almost 3 weeks pass; nothing. I then contact Feriekonto (who manage vacation accounts) directly, and they tell me that my holiday pay had been registered BUT NEVER ACTUALLY PAID. I immediately contacted Native Teams again, and was shown proof that they'd paid it out... on the 15th of September, a little over 2 weeks too late.

Very, very amateurish company. Avoid like the plague.

Unfortunately our experience has been very poor. We have had repeated payroll and billing issues, changes we requested not being actioned correctly for months, problems around statutory contributions, unexplained or incorrect charges and issues that were supposedly escalated but then still required us to chase.
What has made it particularly frustrating is the amount of time we have had to spend checking their work and following things up. An EOR should make employing an overseas team easier but we've found ourselves having to monitor things far more closely than we should.
The final straw was our team not receiving their salaries on the expected pay date despite us having provided the required funding. When you're responsible for people's livelihoods that's not something you can just brush off as another admin error.
There have been people at Native Teams who have tried to help when we've escalated problems and I don't want to take away from that. But unfortunately there have simply been too many issues over time for us to have confidence in the service.

Unprofessional, low quality service, and not worth the small discount. If you are looking for an EOR provider, I urge you to look elsewhere! You're going to wish to have paid a little more and not have to deal with their mistakes, slow responses and hidden fees.

-Doesn't pay salary on time
-Very long response rate, no phone number to reach
-Incorrect employee information on platform

Unresponsive team when we have been trying to make crucial business decisions involving staff. Will be looking for alternatives when it comes to EOR services.

El servicio al cliente - empleado es deficiente. Solo aceptan mensajes en ingles y la respuesta es automática, no dan soporte real. Se supone que algún agente local debería representarlo y orientar. No lo hace.

I am disappointed; so far, I haven't received the corresponding bonus payments. They ignore my messages and don't provide a phone number to contact them—it's a rip-off.

I worked as a Senior Front-End Engineer under Native Technologies S.L. (Native Teams) as my Employer of Record in Spain, serving Snapp Mobile, on an indefinite contract that started on 22 April 2025.

- What they did to me is indefensible. -

They terminated my Social Security registration without telling me.
According to my official employment history, Native deregistered me on 13 June 2026. I received no prior notice, no consultation, and no opportunity to consent. I only found out days later.

- I kept working after they had already “ended” my employment. -
I continued delivering work as usual through June 2026. On 21 June 2026, Native suddenly asked me to sign a mutual termination agreement under Article 49.1(a) of the Spanish Workers’ Statute, backdated to 22 May 2026, claiming the contract had already ended. I never signed it. I never agreed to a mutual termination. I never resigned.

- They framed it as if I left voluntarily. -
My Social Security record was registered in a way that looks like a voluntary exit / mutual agreement. That is false. I did not resign. I did not accept their agreement. This classification has been used against me when trying to access unemployment benefits.

- They abandoned me administratively. -
Native has not provided the employer certificate needed for the Spanish employment office (SEPE). Without that document, my unemployment claim is blocked or delayed. They do not respond properly. They leave workers in limbo while the clock runs on legal deadlines.

- The real-world damage:
Because of Native’s conduct, I have had to:

Dispute a false “voluntary” termination
Start mandatory labour conciliation (SMAC) before court
Deal with SEPE denials and stalled benefit applications
Fight for basic paperwork any responsible employer should issue immediately after ending a contract
This is not a paperwork hiccup. This is an Employer of Record that can cut you off in Social Security, ask you to rubber-stamp a mutual agreement you never negotiated, refuse to issue the documents you need for unemployment, and go silent while your income and legal status collapse.

If you are considering Native Teams / Native Technologies S.L. as an EOR in Spain: do not. You are not protected. You can be deregistered without notice, misclassified, and left alone to clean up the legal and financial mess. I would never recommend them to any contractor, employee, or company.

I am genuinely surprised by their 4-star rating.

The issues started during onboarding. We chose Native Teams mainly because we were told they integrated with BambooHR. After signing, we discovered the integration didn't exist, it was only on their roadmap.

Native Teams was not transparent about the requirements or timeline for onboarding our employee in Switzerland, and the misleading information caused significant delays.

To make matters worse, they failed to pay our employee's wages on time for two consecutive months. After repeated payroll failures, we terminated the contract for material breach.

I cannot recommend a provider that withholds an employee's wages because of its own operational failures. Payroll is a fundamental responsibility, and failing to pay employees on time has a direct impact on people's livelihoods. Strong AVOID.

Extremely disappointing experience.My employment has ended, and I completed all required clearance, yet my final pay has still not been released. Despite multiple emails and phone calls, I have received little to no response or meaningful update.

During my employment, salary payments were also delayed, creating unnecessary financial stress. There were also issues with my tax and government contributions. It was only after we contacted the company that they realized their initial submission or processing had not been successful. It's concerning that employees had to identify and report these issues instead of the company detecting and resolving them proactively.

The lack of communication, delayed payments, and poor handling of payroll and offboarding have made this one of the worst employment experiences I've had. Based on my experience, I cannot recommend Native Teams. I expect companies handling payroll and employment compliance to be accurate, responsive, and accountable, and unfortunately, that was not my experience.

Where should I start? Problems from the very first payroll, coustomer support extremely slow, issues with the Tax Agency and the best is that sometimes they enjoy keeping part of your salary w/o any explanantion or apology. A very much expensive low-cost company.

My experience with Native Teams has been excellent from start to finish. I have worked with them through employment onboarding, EU Blue Card documentation, maternity leave administration, and various compliance and payroll-related questions.

What impressed me most was the quality of support. A special thank you to Matej, who was always professional, responsive, patient, and genuinely committed to helping. Even when dealing with complex administrative procedures, he took the time to explain everything clearly and made the entire process much easier and less stressful.

The communication was fast, transparent, and reliable throughout. It is rare to find a company that combines efficient processes with such a personal approach to customer service.

I highly recommend Native Teams to anyone looking for international employment, payroll, and administrative support.

I previously wrote about my experience with this company, which was unpleasant. I terminated my contract with them, and I am happy about that decision.

However, the company is now asking me to return the payment I received for overtime work.

Overall, my experience with this company is very bad.

One of the most unprofessional teams I've experienced, especially given they're handling people's salaries.

Their backend is clunky, misleading, and not intuitive. Their support staff does the absolute minimum to close out tickets, sometimes ghosts you for hours.

During my withdrawal, they listed my PERSONAL address as my BANK address and it caused the withdrawal to be refunded.

They told me they "emailed" me, but instead of replying to the exact email thread, they send me a screenshot of an email. I searched the representative's name up in my email inbox, not a single contact.

When I asked if they can tell me why the funds were not withdrawn, they ghosted my email for hours. They still have not gotten back to me.

I had to do my own investigation to find that they proceeded the withdrawal request using my home address instead of the banks. I have the invoice PDF that shows this, along with a screenshot of my profile showing that I submitted the correct information.

Along with that, they display my Driver's License as part of the transaction invoice, which is not required.

Would avoid working with these people at all costs. Highly unprofessional

Misleading "Global" claims — Their "world" is limited to the Balkans.

"I wanted to register as a freelancer because of all the hype surrounding this site. They even have a massive banner claiming they are: 'The only platform you need for global work payments.' I am from Ukraine.

But here is the reality: when I tried to sign up, support explicitly told me: 'Our solution is only available in the Balkan countries unfortunately...'

Apparently, in their dictionary, the 'whole world' consists only of the Balkans. Don't waste your time on them if you don't want to end up with the same disappointing result. It makes me wonder: what other lies are hidden in their promises? Be extremely cautious."

NativeTeams is a pretty sweet solution for remote workers, and one that I don't believe has a better alternative so far. Of course, not everything is perfect, but the peace of mind knowing that your finances are in order while taxes and salary are being handled, that's definitely worth it.

If there's a gripe I feel could be improved, it's the time it takes for the NT card to be topped up. Three days is pretty slow and cumbersome, but you can live with it.

On the other hand, there are a few pros I'd definitely love to highlight. The platform UX is pretty decent, and managing your assets is a breeze. The 1% return on funds sitting in your wallet is also a nice perk. However, something I'd love to call out specifically, and which might be one of the key pros for me, is NT's customer support. In this regard, they are second to none. I've been in touch with several reps, but I'd like to specifically highlight Dragi Kitanovski, who has been absolutely stellar in terms of assistance and response times. An absolute joy to work with, and just knowing you'll be taken care of is something that should not be taken for granted nowadays.

All in all, a great experience. Would definitely recommend.

During my time working with this company on behalf of an American client, I encountered several challenges that I believe are important to highlight.

My experience was impacted by unprofessional communication and inconsistent responsiveness. Service level agreements were not respected, and queries or issues were frequently left unaddressed without relevant answers or solutions. This significantly hindered operational efficiency and the ability to maintain compliance.

Specifically, interactions with the account manager, Emilijia Apostolvska, were challenging. Attempts to implement legal procedures and HR policies for both entities aimed at ensuring compliance were often met with resistance or indifference. Employees frequently came to me for answers, documents, and guidance due to the fact that their queries were not answered and I could not offer any support because I didn’t had access to, and my proposed solutions were consistently disregarded. I also took initiative in managing onboarding and offboarding processes and became heavily involved in the administration system due to gaps in the team’s knowledge.

Overall, I would advise potential partners or employees to carefully consider their engagement with this company, given the concerns regarding professionalism, communication, and expertise in HR and compliance matters.

I have a exellent experiences with the Native Teams team, they are always there for me in the shortest possible time. I have a best words for the them!

I am using them for 2.5 years, haven't experienced any big issues. Whenever I had some problem, contacting the customer support helped me in no time. Recommend!