Nationwide Claims Service Recensioni 

391
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Leggi di più

Valutata 5 stelle su 5

Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente finanziario

Informazioni fornite da varie fonti esterne

Australia's biggest and most experienced Unclaimed Money Agents


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

391 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(391)

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Valutata 5 stelle su 5

Dear Sir/Madam,

Dear Sir/Madam,

I would like to personally congratulate the Nationwide Claims Service for provide professional service, especially Paula is are Legend I would recommended this service to anyone who considering to obtained their lost money. Thank all the team for job well done.

God Bless yous.

Isaiah Banu

21 aprile 2021
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Risposta di Nationwide Claims Service

Hi Isaiah
You are right, Paula is a legend. She is extremely good at what she does, both with customers and the government. I am very lucky to have her on the staff. I am pleased that we were able to get the AMP funds back for you - Maurice

Valutata 5 stelle su 5

Maurice was true to his word

Maurice was true to his word. My money arrived as he said it would, and the whole process was done with ease.

20 aprile 2021
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Risposta di Nationwide Claims Service

Hi Peter
We work really hard to make sure that the process is as easy as possible for you. We put a lot of effort into making sure that our instructions are easy to understand and we fill out the forms for you. I am really pleased that this has worked out really well for you - Maurice

Valutata 5 stelle su 5

I was skeptical when I received…

I was skeptical when I received correspondence from National Claims Service, but the recovery of money proceeded successfully, despite the views of professional advisers that my parents' shares had already been accounted for.

20 aprile 2021
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Risposta di Nationwide Claims Service

Hi David
Thanks for the great review! These days the financial industry is so broad that it is difficult for advisors to be a specialist in every area. This is our space and we do this all day, every day. For the average member of the public, it would be very difficult to know who is providing the right advice. That is why I appreciate your thoughts on your experience so that others can be confident that we will do the right thing by them too - Maurice

Valutata 5 stelle su 5

Great people to entrust your lost $ to

Great people to entrust your lost $ to. I didn't know them and was a bit hesitant initially but they were professional and responsive in a timely manner. We felt comfortable throughout the process and we received our fund as advised. Thank you.

20 aprile 2021
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Risposta di Nationwide Claims Service

Hi Hock
Thanks for the 5 star review. It makes a real difference in helping our potential customers feel comfortable when they are providing personal information to a company they have never heard of. All the very best - Maurice

Valutata 5 stelle su 5

NCS alerted me to funds held in my name…

NCS alerted me to funds held in my name by MBF and explained their claim service. I was sceptical at first and expected a request for my bank details. Instead I received their cheque in the mail a few weeks later. The entire transaction was handled with professionalism and courtesy.

20 aprile 2021
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Risposta di Nationwide Claims Service

Hi Alan. Thanks so much for your review. It is good to be a little skeptical these days, especially when someone is offering you money! That is why we tell you as much as possible such as the name, old address and who the money came from. That helps you to work out if it all makes sense.
That is also why your review is so important as it tells your story of what it is like to work with us. That we are honest and trustworthy, professional and treat our customers how we would like to be treated.
All the very best - Maurice

Valutata 5 stelle su 5

At first very wary

At first very wary, a quick check and then a phone call to Nationwide which led to a successful outcome for me.would recommend.

1 aprile 2021
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Risposta di Nationwide Claims Service

Thanks Kenneth. It is good to be wary these days. By reading feedback like yours helps others to feel comfortable that they can trust us. So thanks for taking the time to provide your thoughts - Maurice

Valutata 5 stelle su 5

Very helpful with Michsel's claim We…

Very helpful with Michsel's claim We can not thank you enough

30 marzo 2021
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Risposta di Nationwide Claims Service

Hi. We work very hard to make sure that we make the process as smooth as possible for you. I am so glad that you are very happy with the process and the outcome - Maurice

Valutata 5 stelle su 5

I found Maurice and his staff to be…

I found Maurice and his staff to be extremely helpful and professional. I would recommend to anyone else that could benefit from their help. Saved me from doing the hard yards. Thank you.

26 marzo 2021
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Risposta di Nationwide Claims Service

Hi Grahame. Yes your claim was a bit more involved than the typical one however we persisted and got a great outcome for you. For most people, this is all new to them however we do this every day and certainly know what to do. Really happy we were able to help - Maurice

Valutata 5 stelle su 5

Nationwide Claims Service found money…

Nationwide Claims Service found money that we were not aware of.They paid by cheque so no bank details were involved

19 marzo 2021
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Risposta di Nationwide Claims Service

Hi Kevin. We love our job where we recover money for people, most of whom don't know they have it owing to them. I guess it is a bit different to most businesses and therefore not what people expect. Hence it is understandable for them to want to be careful. So thanks for telling your story and how it worked out for you - Maurice

Valutata 5 stelle su 5

Extremely happy with the outcome

Extremely happy with the outcome. I didn’t know that I was owed this money.
Thanks very much

17 marzo 2021
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Risposta di Nationwide Claims Service

Hi David
Thanks for leaving your thoughts about your dealings with us for others to read. It was a great outcome for you - Maurice

Valutata 5 stelle su 5

Nationwide claims service is a great company

Nationwide claims service is a fantastic service it is not the first time they have claimed money for me .If they had not offered this service the money would have been lost to me, they put a lot of work into finding the correct person.

17 marzo 2021
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Risposta di Nationwide Claims Service

Hi Di.
Most people do not realise how difficult (and expensive) it is find people these days. We used to just look up the phone book but these days with most people not having landlines and not in the directory, we have to use a private investigator to find their latest address.
I am glad we have been able to keep finding money for you. It is certainly better in your pocket than the government's!
All the very best - Maurice

Valutata 5 stelle su 5

My experience with Nationwide Claims Service

I received notification from Nationwide Claims Service that they had found money owing to me. Usually, when this hss occurred previously I had to provide stat decs etc and it wad quite a hassle. With Nationwide it was very simple, they did all the work for me and I received the money i within a short period of time. Very happy with them.

17 marzo 2021
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Risposta di Nationwide Claims Service

Hi Aileen
As much as we would like to take credit for the smooth process, it does depend on which government department is holding your funds. Your funds were with a department that is not too onerous to work with. Having said that, even when there is a Stat Dec to fill out, we do as much as we can for you, so you only have to sign it. It is all about making the process as easy as possible for you. Glad it has worked out so well for you - Maurice

Valutata 5 stelle su 5

Suspected a scam initially

Suspected a scam initially, but everything turned out ok and I received my money that had been held by NSW gov since 1974. Very happy with outcome
Joe M

17 marzo 2021
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Risposta di Nationwide Claims Service

Hi Joe
It is good that you are careful. I can see why people would be suspicious when they receive a letter advising that they have money owing to them. That is why we ask ALL our clients to provide feedback so that others can read of their experience and then have the confidence that we will always do the right thing by them.
All the very best - Maurice

Valutata 5 stelle su 5

Totally impressed

Totally impressed! At first I thought it was a scam but I googled the business & it seemed legit. I liked that I didn't have to provide bank details. Very quick turnaround and the unexpected windfall was highly appreciated. Could not have come at a better time. Thank you so much.

11 marzo 2021
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Risposta di Nationwide Claims Service

Hi Elizabeth.
I am so glad you did your research on us. We are the only unclaimed money agent who ask for reviews as we believe it keeps us focused on providing excellent service. To hear that you are so happy with what we do makes me very proud of my staff. Thank you for such an affirming review - Maurice

Valutata 5 stelle su 5

Withdrawal funds

Good service, honest, quick and a good out come
Got the result I was after
Job well done

11 marzo 2021
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Risposta di Nationwide Claims Service

Thank you for the 5 star rating and great feedback. Our aim is to provide the best service you have had in a long time and to always do the right thing by our clients. I am so glad you are really happy with what we have done for you - Maurice

Valutata 5 stelle su 5
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Risposta di Nationwide Claims Service

Hi Brian
It was our pleasure being able to help you.
The process of selling shares is not something that you would have done before. Whereas we do it everyday and know exactly what is required.
I am happy to be able to make this process as easy as possible for you - Maurice

Valutata 5 stelle su 5

My 2 Claims

Prompt and successful
Clear in explaining their process to claim my unclaimed money.
Paperwork clear in required information from me.
Always answered promptly or returned my call ASAP.
Polite and professional.
Kept me well informed
Returned any paperwork I requested to be returned.
So easy to deal with

10 marzo 2021
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Risposta di Nationwide Claims Service

Hi Robyn.
Wow! What a wonderful review. I appreciate that you put a lot of thought into what you wrote, detailing your experience working with us.
Thank you for your great feedback - Maurice

Valutata 4 stelle su 5

Would have scored 5 stars if FULL…

Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount of confidential paperwork that was required in order to receive what is rightfully Robert’s, however, I believe all paperwork has now been shredded. Mr Maurice Pratt was helpful and professional in his advice with this process.

10 marzo 2021
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Risposta di Nationwide Claims Service

Hi Judy
As much as we would have loved to apply for and send Robert the full amount of money, the funds were in joint names with Robert and Mr Genders. Unfortunately as we are unable to contact him, we were only able to apply for Robert's half.
Yes I can confirm that I personally shredded all Robert's personal documents as soon as we made the payment.
All the best - Maurice

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