I ended up stuck on the hard shoulder with some lane closures in place, A VERY kind highways officer was incredible, kind and patient coming up with a solution to get me back safely on the motorway,... Leggi di più
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Damaged tyre and wheel alignment issues caused by a repair that had deteriorated. The repair was a strip of tarmac that had exposed the sharp edges of the road surface and was the width of the m... Leggi di più
My son had a crash on the m4 tonight and there was an highways officer turned up and calmed him down delt with the situation very professionaly Thank you so much Andrew 7623
Not sure if I am on the right forum but just wanted to say that the A303 ILMINSTER BYPASS is a deathtrap. Oncoming traffic at 70mph only separated by a white line. This is criminal road planning an... Leggi di più
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Hate them
Started course in morton marsh. Useless trainers useless course a hole people on course. Never in all my life
DISGRACEFUL
Claim rejected by Chris Curtis. They have neglected areas of road on the M1 which is dangerous and unfit for use resulting in a damaged alloy wheel, bulging tyre, unaligned tracking and money out of my pocket. Not even offered to contribute towards my costs. The defect in the road was repaired within 24 hours after I had reported it… says it all! Declare your own guilt why don’t you! Disgraceful.
Reassuring Help
Reassuring Help! Thank you.
Today I was left stranded on the M27 for over 6 hours by AA.
HIGHWAYS called AA on my behalf and explained we needed a recovery truck.
Throughout my 6 hour ordeal they kept in contact with me. They showed care and compassion as well as reassurance that they were there if needed.
Shame AA didn’t!!
Thank you Highways agent call handlers and patrol officer.
Excellent website and 'phone support
Excellent website and A1 support when you 'phone at anytime. From recent experience of having to get regular updates on A3/M25 works - a major project by any measure.
I just heard a National Highways…
I just heard a National Highways advertisement on the radio. HGV safety cited.
The advert pronounced the letter H as “haitch”. Incorrect. It is “aitch”. It is incorrect to pronounce the letter with an “h” at the beginning. Is it any wonder our standards as a country are so poor when our own tax payer funded government departments cannot speak English properly? What a disgrace. Please fire whomever is responsible for this dumbing down of our country and hire people with standards and a good education.
How national highways handled the…
How national highways handled the traffic at an accident on the A1 at Newark was appalling. Accident happen early hours off the morning no junction closures to divert traffic until 8am then instead of reversing the traffic closest to the junction they started moving the traffic at the other end to squeeze through all the lorrys .. bad management..
Disgusting company that allowed loads…
Disgusting company that allowed loads of birds to die.
Here's an idea
Here's an idea. TURN THE DAMN WARNING SIGNS OFF WHEN THERE ARE NO PROBLEMS!!!!!! I drive 1500 miles a week and absolutely sick and tired of you morons leaving the warning signs activated when there is no longer any issues. Its dangerous for a start. Do your jobs of go to another job ffs
Why after a accident you cannot pull…
Why after a accident you cannot pull the cars off the carriage way like the old days and last week a car broken down on m25 and the traffic officers could not tow in off the motorway the police used to just tow you but highways england closes a lane and cause massive traffic jams and closes lane 5 miles before an accident that's why people drives in red x
Very polite
I have contacted National Highways multiple times to get information and make reports, the staff are always polite and explain well what will be happening during planned work.
Jokers
50 mph restriction on the M1, northbound around Nottingham. At 11pm on Saturday night. No roadworks, no crashes, no closed lanes, no issues. Absolutely useless.
Great Service
I had a flat tyre on the M1 by Newport Pagnell Services and two officers (7866 & 8879) were extremely helpful in getting me back on the road. They arrived within minutes of me pulling up in the SOS spot and even checked in with me via phone later on. Before getting back on the road I had problems starting my car and they were happy to come back to me again and instruct me on what to do. They were extremely supportive and professional in everything they did, and although it was extremely stressful for me, they helped me feel less anxious.
Not sure if I am on the right forum but…
Not sure if I am on the right forum but just wanted to say that the A303 ILMINSTER BYPASS is a deathtrap. Oncoming traffic at 70mph only separated by a white line.
This is criminal road planning and I note three people lost their lives earlier this year when their car drifted into oncoming traffic.
At the very least there should be a 40mph speed limit and a safety barrier separating the east and westbound traffic.
I am incredulous at how this road design could be acceptable to anyone, let alone highway planners.
⭐⭐⭐⭐⭐ Incredible support from Andrew (9253) and Keith (7796
I had a flat tyre on the motorway slip road and was in quite a panicked and overwhelmed state. Andrew and Keith from National Highways were absolute lifesavers. They arrived quickly, calmed me down, and made me feel safe and reassured throughout the whole experience.
They stayed with me until the tyre company arrived and even had to close a lane to make sure everything was safe. They were so kind, calm, and professional — genuinely went above and beyond. I honestly don’t know what I would’ve done without them.
Thank you so much, Andrew and Keith — true heroes in high-vis!
— Kirsty Taylor
Horse box breakdown review
Thank you to the officers who helped us last night & the recovery staff. Particular thanks to the Officer 9932 ( I hope I have got the number correct )you helped us unload & reload the horses on the M42 north bound last night at approx 2030 , so you know who you are .Helpful , reassuring & professional, which made a potentially stressful situation as safe & easy as possible . Thank you again & to the officers who stopped the traffic for us .
Great customer service
Great customer service from recovery team Harry & Paul had an incident on M1 on 26/07/2025 (1721) very professional solved the the problem i had with my car within minutes was able to continue my journey without further issues great job lads keep up the good work.
M6Toll signage completely inadequate
Yesterday, when travelling northwards on the M42 we suddenly found ourselves on the motorway marked M6Toll. There was no evident prior information warning you that you were going to enter a toll road and no information about alternative routes. Then when we got off we were charged the outrageous amount of £8.40.
The signage is completely inadequate. National Highways are responsible for the design of the motorway. If you compare the Dartford tunnel toll it is much better. If you go to other European countries the toll road is clearly indicated and you have the CLEAR opportunity to get off. This is not the case with M6Toll.
Love causing congestion
This mob is the biggest cause of congestion and delays, and accidents....they HATE to see traffic flowing, so they put a stop to it....and the traffic wombles, they slow traffic down,for no apparent reason,put their stupid lights on when, the road ahead is
clear....this country is an absolute joke and an embarrassment!!!!
Title Title: Fined for 35mph… While 30 Cars Blew Past Me at 120mph on the M25
Title: Fined for 35mph… While 30 Cars Blew Past Me at 120mph on the M25
Review:
This country’s road enforcement system is a disgrace. I recently received a £100 fine for momentarily going 35mph in a 30 zone — a tiny lapse, no danger, no risk. Yet a few weeks ago, while driving on the M25 around 10pm, I was overtaken by what must have been 20–30 cars doing at least 120mph, weaving in and out of lanes like a scene from a Fast & Furious film. It was terrifying — I genuinely feared I’d be hit.
So where were the police then?
Nowhere to be seen. No patrols, no enforcement, no follow-up. But when an ordinary, law-abiding citizen makes a brief human error — boom, you’re slapped with a fine in the post like a criminal.
This is not about safety — it’s about automated cash collection. The authorities have become obsessed with punishing easy targets (like people going 5mph over) while turning a blind eye to actual road criminals putting lives in danger at extreme speeds.
There’s no balance, no common sense, and no accountability in this system anymore. It is morally bankrupt, and the public has had enough.
Mark Wallis - MY HERO!
Mark Wallis, is an absolute gem!
Got stuck after a bad day coming home from a late shift and Mark, kept me calm and helped navigate the situation. He was extremely helpful, supportive and very funny. He had a very positive ’silver lining’ outlook, which resulted in the time for recovery passing fast. Mark was and is incredible! An absolute superstar. 13/07/2025 between Plymouth and Westlake.
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