Had been sent an email to use access to information through a new portal. Took slightly longer than expected to achieve this but using assistance from help desk sorted it eventually. Not sure whethe... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Had been sent an email to use access to information through a new portal. Took slightly longer than expected to achieve this but using assistance from help desk sorted it eventually. Not sure whethe... Leggi di più
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Always helpful, answering queries fully and clearly. As a self-employed person, National Friendly has been my safety net for over 30 years. A worthwhile investment! Thank you.
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I took out income protection over a year ago as I wanted to be covered in case something happened which meant I couldn’t work. I am self-employed so having the piece of mind of being covered was defin... Leggi di più
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It was Cameron who I spoke with first and he was great . And he then passed me too Simon and he was helpful and explained the policy . I think if you got great telephone staff who speak to you probabl... Leggi di più
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National Friendly is the trading name of National Deposit Friendly Society, a British friendly society providing financial products and services.
Queen Square 11-12, BS1 4NT, Bristol, Regno Unito
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Pay out wasn’t as straight as forward, like any other subscription it’s all always a fight back and forward trying proof that you were unable to work, it’s you pay and still you have to proof later that you deserve to be paid for the service.
The rules makes you feel lost as the bills gets the most of you and at the end after some fight they do pay you but only half of what you signed up for as they say they only pay 15 days after the day of the unfit to work.
Even though you ask for the premium membership to paid straight up still all claims got be accepted.
I am glad at least I got paid half as it actually helped me pay some of my bills as I stayed about two months at home getting only £1000 fro universal credit and my bills are over £550 a week.
They were polite on the phone easy to understand,,hopefully the process will run smoothly , I kept informed

Risposta di National Friendly
Louise Webber & Michael Deane always provide fantastic support to myself and our team of advisers!
We would be lost without them, and only wish everyone we deal with could be as efficient!

Risposta di National Friendly
The lady I believe her name was Nicky thou I'm not 100% sure but she dealt with me over the phone last week and sorted out a second policy for me
She was extremely helpful and very patient to get as close to what I was looking for and most importantly the reason I have not taken out policy with other companies is she was not pushing me into signing up to the policy and was very happy to give me days to be sure this is what I want and to talk it over with others this is something I have never been given before normally I am trying to come up with excuses to get off the phone just because I want time to think about it where this time I was offered a call back in a few days to give me the chance to think about it and I highly appreciate that and the pressure tactics are way too much normally and are getting worse over the years
Along with this lady's welcoming and friendly attitude towards me in the future I would be happy to deal with you all the time and not consider that shopping around could do me better and would wish if you have a way to thank her you would do so

Risposta di National Friendly
I talk to lisa, and she was amazing brilliant woman; Lisa is kind and polite person and the world needs a lovely person like her.

Risposta di National Friendly
Quick and easy and very professional
Explanation easy to understand definitely recommend

Risposta di National Friendly
I'm completely satisfied with my plan everything was explained to me thoroughly by adviser ,I'm happy I chose this company for my plan

Risposta di National Friendly
Good option insurance and friendly customer service

Risposta di National Friendly
Samantha...the agent that called me was very polite, very helpful and went through everything very thoroughly.

Risposta di National Friendly
NEW CUSTOMER ARRANGED DID IT THROUGH
REAL LIFE.

Risposta di National Friendly
Ur a very kind natured company, thank u for reassurance , making me feel totally at ease .
Again thank u to Debbie and alex, who have being brillant

Risposta di National Friendly
Awful, don’t bother getting this at all. I have been off work since 15th April and I made a claim 30th April and I’ve not had a penny off of them since. This is supposed to be finance protection, to support you with bills when you off work. I haven’t been able to do that for 2 months. Tried ringing, no answer and they said they would call me back as my call has been noted down. No call back. Poor communication, income protection my arse. Don’t bother at all with this company.

Risposta di National Friendly
Quick getting though to the person. And quick delt with

Risposta di National Friendly
Very Helpful in all communication Friendly Staff very easy to chat with and Give me Advice on future changes,was much Appreciated to all I spoken thanks for your help. Kind Regards David Lewis 😀.

Risposta di National Friendly
We have been a National Friendly broker for over 3 years now and have built a wonderful relationship with not only the business and suite of products, but moreover the team. From CEO Graham, through to senior management and day to day support in John West and Louise Webber who have been so supportive. Day to Day nothing is too much. Louise and her support team assist day to day with any queries and nothing is too much trouble. Anything we need Louise and her team is on hand to assist us all the way.

Risposta di National Friendly
Outstanding service from start to finish. The process was quick, professional, and completely stress-free. The team was friendly, supportive, and kept me informed every step of the way. I couldn't be happier with the service I received and would highly recommend this company to anyone looking for reliable private sick pay cover.

Risposta di National Friendly
I was so impressed with national Friendly service. The quote we received was very reasonable and the added benefits were fantastic. Would highly recommend them for a reasonable quote. Very professional and everything was explained perfectly.

Risposta di National Friendly
Reece was a great help very supportive and knows his job, friendly positive guy, made the call very pleasant and stress free. Thank you

Risposta di National Friendly
My first contact with the company deceived me on two or more counts.
I realised this later. Katie the second
operative I spoke to made a correction to one or two of the first chaps statements. This made me question the suitability of the company and I cancelled the policy the next day.
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