National Car Hub Recensioni 

Stay away from this company. Not fit for purpose.They don’t care about customer service.Once they get the money that’s it you are forgotten.Very corrupt to the core.

STAY CLEAR OF THIS CORRUPT COMPANY!!

I have now had to start court proceedings to get money back for my car fixing over 3k! Do NOT let them near your car when it’s faulty or fit it with a tracker they put 308 miles on my car and cleared the engine light to make it appear it was sorted! Numerous names on Bluetooth set up and seats laid back and bottles left in car clearly used it to cruise in! Record EVERY phone call they lie all the time it becomes natural to them! The cars there are BATTERED had I not have drove so far to get it I would have walked away! Just avoid them like the plague I’ve got all the evidence I need to have them in court some people may not so get a record of EVERYTHING nothing but a nightmare needs shutting down! The reviews speak for themselves this is not a one off thing this is something they do every day see you in court national car hub!

Came to buy a car from Car Nation Walall I liked the car so much after seeing pictures on its website I paid £100 to secure it . In truth they only show you want THEY want to SHOW you as so disappointed when I finally got to see the car .a "boy racer car ' will plenty of damage alloy wheels so scuffed you would of thought 'Stevie Wonder ' had been driving .Unrecorded body damage , different shades of paint or misaligned body panels and it's fair to say if I had seen this before hand I would not of bothered going ......yes it's a second hand car NOT a brand new one so I was expecting some marks or supermarket trolley car park damage
It's a big operation there and probably it's mass bought auction trade cars probably very little closer attention for detail unlike a one or two cars for sale dealer but ' make it look pretty with a quick wipe and some one will buy .
Even though it's a big site / operation ( which I didn't really know till I got there ) little requests get ignored even if the lady I spoke to agreed it would happen ' its raining can I view the car under cover yet arriving there's the car sitting in the rain obliviously because rain masks paintwork damage where as a dry car shows everything !

Sales manager / sales man blind to see 'any ' damage but then offer to sort out some damage ......profit or return projections must be high in the first place !
Sales manager pushy to get this car sold .
I wonder why ?

Funny how very quick to take this £100 deposit ' fully refundable no matter what ' stange though they couldn't give refund my using their card machine which every desk has but you have to email your details in ...they promise it be back in your account 3 days time ......time will tell .

There are better cars and dealers out there ...since they add a £500;admin fee onto every car .....a admin fee for WHAT ???? ( apart from making them EXTRA PROFIT )

Fantastic service all round from sales to delivery. Rob from workshop helped a lot with the process very much as he explained a lot about the engine and assured us.

Thanks to you all.

I had an excellent experience with national car hub. The sales staff in there were very polite and very friendly by nature .they give me very good advise for buy a car. There are lots of cars in NCH at very pocket friendly.I recommend to everyone for visiting in national car hub if they looking for a good car in their budget..Thank you..

Popped in yesterday afternoon, service was excellent. The sales rep went above and beyond to help me find something within my budget. Thank you guys

Very easy process, no pushy salesmen a variety of cars which suited my needs. Mirza was very helpful and explained every single detail of the purchasing process in depth. 5 stars from me :)

I had an amazing experience with National car hub the staff were cooperative and polite they help us to find good car. I would recommend The National Car Hub to everyone looking for amazing deal on car

Came into the showroom to look at a new car, when a girl called Jessica came up to me and showed me amazing citizenship and care. She helped me find and look at cars I was interested in and has definitely made me want to buy from here!

Bought my first car here, amazing service, sales team was great to deal with and made my time buying a car nice and easy👍🏽

Excellent customer service from Dean

Recently visited NCH for viewing the BMW 3 series. We did buy the car and the whole process was just 40 minutes.
Wow
The car was in perfect condition with need to only do the service.

Don’t buy from these, false advertising and after sales shocking, taking legal advice against these, low tax they said joke? And full service history? None at all, please avoid nearly a year down the line, and still waiting for funds to come back, PLEASE AVOID THIS GARAGE

Agreed to buy a vehicle and agreed they would sort out some issues,on collection day none of the agreed had been done tyres flat said they would not sort issues and would not refund deposit, manager just laughed at us very very poor customer service please don’t buy from them

As a female who regularly changes cars, my experience of National Car Hub is one of the best I’ve ever had. The service from the first phone call to collection of my vehicle was excellent. The team were friendly and made me comfortable at the dealership. There’s a huge range of cars at very reasonable prices to suit all budgets

My limited edition Renault Clio was the cheapest in the country and I drove down from Doncaster for it. Well worth the drive as it was exactly as described and in the photos. After sales was really helpful as well in helping me get my Private Plate changed over. Would highly recommend to everyone. Will come back for my next car. Thanks to all the team.

Be careful.
All about the money, little care and attention given to customer service and preparation of vehicle.
Had two issues with car on way home, had to call at garage to rectify..
Before car driven away had to point out tyre pressure warning. Basic checks missed at point of sale.
Customer service wasn’t great. Phoned three times for some information and never received the information.
Would not recommend

National Car Hub has to be avoided at all costs. The staff are very dishonest they sell cars which they know are faulty. But when you drive the car away and later find a problem on it they will blame you the customer.

Bought a car on finance in 2023 March. Went to collect the Ford Kuga. The body was very beautiful but the engine had problems. Staff members at National Car Hub do not tell the truth from the Manager to the smallest boy. They use a finance company called Startline. The car was known to have a themostart housing problem that was broken. But they let me sign the agreement documents when they knew about the problem with the car and lied that it was sorted. They had mentioned it that they were sorting the themostart. But they did not. So i drove the car 3 hours to my place with great trust. There was no heating in the car. On phoning them the following day after a very bad and cold night the staff member who served me lied in my face that the car had heating when he picked me from the station a distance of 5 minutes drive. Liars. Then the Manager at that time instructed me to take the car to the nearest garage.

When i did that, the mechanic at PD Motors was shocked and asked where did i buy such a car? I said National Car Hub. He noded sympathetically. Then i was told it was very dangerous to have driven such a car that long distance.

The coolant tank was completely empty. Their was fresh rust and dry rust that showed a long term leakage of water from the themostart housing. So they made me drive a faulty car 3 hours away when they infact had told me the problem was sorted. Liars liars AVOID!!!!

They even blamed me and the manager even u turned and exonerated herself that she did not authorise any repairs. She them put falsehoods in the system "unauthorised repairs" so that even the finance company danced to the boring tune from a manager who sits on a chair not suiting her. VERY UNPROFESSIONAL. They have no respect to customers.

On the other hand the finance company joined the unprofessional staff members of National car hub. The biggest problem is you deal with one person today and no information is logged in the computer, then the next time you phone and someone answers you have to start all over again.

They will sell you a car on hire purchase, make you pay deposit and when you get stark with their faulty cars they do not care. They will ignore you and all they do is an instruction to the collection department for instalments even if their Vehicle is off the road from before you use it until they start telling you about making your credit file dirty. A default has been blablabla is all they do. They value money more than providing service. This happened on 15 March 2023.

Their calender has been limited from showing dates over 12 months backwards. So i will just put 15 March 2024 as is the limited option from National car hub. Dishonest sales team

BUY FROM NATIONAL CAR HUB AT OWN RISK.!!!!

Bought a a class off them a few weeks ago, had concerns with the brakes and had them checked out they were as I thought not great, contacted after sales and they’ve offered to send me the parts and fund the labour couldn’t really ask for much more, car runs like a dream my only issue was the breaks and that is in hand

Review: So I’ve purchased a 20k car from this garage, advertised with service history, plus £190 tax, so the service history contains 1 sheet of paper with 1 service from a garage on, and the tax I’ve got to pay is £600??the after sales is pretty shocking waited 2 days for a phone call, then o ended up ring them, nothing got sorted, so people I would consider looking else were thank you
We will send you a confirmation email, thank you for your enquiry!

Purchased a vehicle which we were told had an MOT and new brake pads. Brakes began grinding within two weeks, went down the route of the warranty company who bodged it but advised that the brake pads weren't new. So we had been lied to by Autohub. Two weeks after going to the warranty company the brakes starting grinding again. Autohub won't help as car is out of warranty. Even though it has been with us for little over a month. Took the car to an independent garage and the vehicle needed new brake pads and plates, these had not been replaced. Autohub are refusing the help and we are now having to pursue costs through legal channels. Please please avoid at all costs.