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Valutata 1 stelle su 5

We were told we would win more prizes for fewer numbers ( £1 for 2 numbers ) they didnt tell us we would loose £20 for 3 numbers They used to pay out £30 for 3 numbers today i was paid £10 Im canc... Leggi di più

Valutata 1 stelle su 5

Since the Czech-owned company Allwyn took over, the National Lottery has been systematically gutted. They recently launched a cynical "two-round draw" marketing spin, claiming to double yo... Leggi di più

Valutata 1 stelle su 5

Firstly lose the winning £1. It's ridiculous and depressing, you get an email saying you've won a prize and it's just £1. Utterly pointless. The old site format at least was straightforward to use. I... Leggi di più

Valutata 1 stelle su 5

I am sad to say that I think the new lottery format is very dishonest. After playing from day one I’ll be leaving to do my lottery elsewhere. The joke that is the email informing you’ve won a £1 is a... Leggi di più

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586 recensioni

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501 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

UK National Lottery is a big scam now…

UK National Lottery is a big scam now we have been playing the Lottery from the first day it started it is disgusting now they way they have played with figures and adding two lines of numbers to make you think you have two chances of a win well I think you have a nail in the coffin for the Lotto after seeing what the roll down figures was calculated it is a farce every body needs to boycott buying a lottery ticket until they get it sorted so today after all the years of buying tickets Wednesday and Saturday have finished for us they are doing more then a highwayman

18 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

This app is infuriating!!!!

This app is infuriating!!!!! Constantly asking you to update it,or you can’t access because of “maintenance “
Can’t find anything easily, when trying to check numbers,some are blacked out, plus it’s just a mess to look at,and what’s with the 2 chances to win lotto,and lower cash prices are also sh*te!!!!
BRING BACK THE OLD FORMAT AND GET RID OF NEW COMPANY
(INCOMPETENT 😡)

16 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Congratulations you won a small prize

Congratulations you won a small prize. You log on to the shocking app to find out it’s a sodding £1. What’s the point in that what can you get with a quid in this day and age my nans been dead 30 years and she used to pay out more. The new 2 chances for you money is rubbish prizes less than you pay to play. At least when you got two numbers before you got a free lucky dip and another chance at some decent money. It’s just not worth playing now

15 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Played 70 games of instant wins

Played 70 games of instant wins, impossible to win deposit back never mind a small win. Really pathetic, wouldnt bother. About as entertaining as a jimmy saville party !

13 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Totally rubbish App

Totally rubbish App, nevar able to open "something went eron try again" won a prize cannot open to see how much.

3rd bad review from me, like all its not even a 1 star Alwyn sort it out or do you just mot care about your customers???

Goverment need to step in on this company.

11 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

App got worse, now can't login. Great my money is lost.

The new owners camt run n app thay works easily. I have given up trying to login. And when I was logged in, just after Allwyn (or all lose or whoever) took over all my multiple week tickets wer all out of order so I could work out when it was going to run out amd I would have to buy a new set of tickets. They didnt respond to my complaints regarding a potentially mossed prize (which they promise to contact you about "never miss a prize" when playing online.... Yet they cant prove to me that I won and they tried contacted. Cambling commision reply essentially said they cant force them to release data theu dont hold anymore yet wont hold the Allwyn accountable for not keeping the data for longer for audit purposes. To me it seems disoragnised and so no longer convenient or easy or confidence inspiring. I simply wont play anymore.

1 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Total rubbish now

Total rubbish now. I get an email saying I have won a small prize. Whoopee, a £1.00
Prizes now are terrible. I canceled my online account, and so will many more.

Change it back to a game worth playing, as quite frankly it's not worth a sh - t

4 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

The new lottery game is a joke.

The new lottery game is a joke,yes two chances to win but your not winning what you were before,I won £10 for three numbers tonight,the old draw was £30,they are putting a spin on having two draws for the price of one,I have won £1 yes £1 three times,honestly they need to look at themselves and who decided on this format,well sack them.

8 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

'two chances lotto' is worthless

This new 'two chances lotto' is a worthless PR stunt. You're lucky if you win £1:00!! If you are going to do something worthwhile then bring back the opportunity to win £20,000 supplementary prizes that used to be offered in the earlier days

27 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Dysfunctional

The most dysfunctional app I’ve interacted with. Customer service a total waste of time. Trying to navigate through the various options a farce .I literally cannot give my money away.

5 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I would of given this new lottery a…

I would of given this new lottery a minus - star if I could becouse its absolutely rubbish. Allwyn who thought this was a good idea need their heads banged together to try and make them see sense. Its RUBBISH we don't want 2 bloody lines and less money. 3 numbers for a tenner is crap people spend a tenner on the lottery in a week so they're only getting their money back atleast before if you got 3 numbers you had alittle extra to smile about with 30 quid. And to take the lucky dip away and pay a pound is diabolical what the **** you going to do with a pound you morons. Hardly worth the effort cashing it in. And the rest, if you don't win a million, is just s**t not even a roll down anymore either what a joke you clowns. It definitely feels like a scam now to generate more money for some executives somewhere. I mean why change something that was working perfectly fine unless it's to benefit themselves. I really hope people stop playing this crap and play another one instead untill the morons put it back to how it was when it felt worthy of playing. Just feels crap and underwhelming now.

4 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

The new lotto is awful

The new lotto is awful, the prizes are crap, I got 2 numbers and if you think I’m going back to the shop to cash in £1 definitely not, but they probably know people won’t do that.

4 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Revised lower prizes an insult.

I think the revised prize is an insult for the lower prizes, £1 for matching 2 numbers when the ticket price is £2. I know they say there are 2 chances of winning but one would have thought keep the prizes at the same level. The new platform is not as user friendly plus there was no reminder my ticket had finished I therefore missed a game which may have been a bonus.

4 luglio 2026
Non scritta su invito

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