UK National Lottery Recensioni 

The new app is terrible. Hard to find tickets in play order also no longer get notifications when tickets have finished

Terrible.
Not user friendly. Not very transparent and usually doesn't work. Used to be ok before the major update.
Currently telling me I have reached my 7 day deposit limit limit, wierdly have not deposited anything for 3 weeks.

Looking at all the poor reviews and 1 star ratings they clearly don't care

The change in prizes at low levels ( 2 & 3 numbers) is frankly insulting. The free spin has been abandoned. The excuse given that it allows more people to win the million plus, is hogwash. Most of us realise that to win at that level is highly unlikely and accept it as pie in the sky, or as we put it "Our Donations to Charity ". The £ 10 to £ 30 prizes were at least within grasp! The shareholders must be rubbing their hands in glee.

Correctly people are complaing about the new lotto providers, we recently purchased a number of scratch cards, and we realised that after scratching the hidden numbers & symbols, before you even scratched off the hidden prize section the number/symbol was shown on the top....no excitment at all, utter rubbish. Have cancelled my account due to app issues and will not be buying scratch cards....this allwyn are only out to make mega profit.!

What a terrible site, total confusion. They must be loosing millions from frustrated customers who just give up.

This app is rubbish this company that's running it is shocking I don't know if its using this a I crap but they are making enough to put real people in control
Time to get rid cant sign in can't change card details can't remove card details so annoying bet they don't have many five star reviews rubbish

New app is not user friendly. Very badly designed and not easy to navigate. Prizes are disappointing…. £1 for 2 numbers and £10 for 3 numbers isn’t worth playing. This new structure of 2 chances to win is dismal. After playing the lotto since it began I have decided this new format is not for me.

ONLINE LOG IN IS COMPLETE SHITE !
YOU SET UP YOUR ACCOUNT TO PLAY IT GIVES YOU A PASSWORD AND THE REFUSES TO LET YOU SIGN ON AFTER TAKING YOUR MONEY!!
DO NOT MAKE THE SAME MISTAKE AS ME AND GET SCREWED OVER

Yes, the new lottery prize structure is a joke, trying you to filter in that you are winning with a £1 prize and making you more addictive when you receive that email. The old game was a lot better, if no one wins main prize or second prize, had a raffle number and give out an millionaire prize or even 2 x 500,000 prizes and so on

The change of format on the UK National Lottery and change to level of prizes due to the double draw is more than disappointing. £10 for 3 numbers is just awful when it used to be £30 which was worth having and a nice surprise. £1 for 2 numbers that has replaced the free lucky dip is just a total waste of time and it must cost them more in admin to pay this out. It's not even enough to buy another ticket. Today I had an email saying I had won a prize - it was £3 WOW! (3 x 2 numbers)
Why not take away the 2 number win altogether and put a 3 number win back to £30? Just a thought.

RIP OFF, will not be playing anymore. SCAM

Whoever the bright spark is that came up with the £1 prize should at the very least be sacked!!! What an absolute joke !!!! Wasting my time and the time of the assistants in outlets that have to deal with ridiculous £1 prize payouts
Have some common sense ffs!!!
If I could give no stars I would

The new app is awful - and so are the prizes! Constant, and very frustrating, log-in errors and updates - which have made the app even less intuitive than before! And what is the £1 prize for 2 numbers all about - or £10 for 3 numbers? How can £1 be sold as a win when the ticket is £2! What does £1 even buy these days? No wonder the app - and the lottery itself - are receiving so many terrible reviews.

I pay in £.1,300 a year to the national lottery always hoping like millions of others to be that big winner
I’ve received in winnings for the whole year £39.60 in return.

That’s what I call a terrible investment.

The high prize is enormous people can’t spend that sort of money.

They should make lower prizes more rewarding and make those huge one off wins less rewarding
The lower prizes that keep you spending are a joke to say the least .

It’s eye opening how many millions of people are thinking there going to be the big winner when in reality it’s never going to happen except for the odd few out the whole population who can play over 18 year old

I tried to sign into their account with the same password I have used for over a year, and I'm not allowed to sign in with it, so I thought It was some kind of interference form persons unknown, with my account, so I cancelled my account, I tried to log back in again and used the same password and no one of the symbols I was using was not accepted, so the password I have used for over a year is no longer excepted, so they have changed their sign in procedure without informing me, no notification no nothing, and now I am blocked on my card, so I have to spend god knows how long sorting this out, will NEVER use this site again, it's supposed to be a public service, bloody typical!!!!

I've spent just a £200 pounds inside a couple months on £5 pounds national lottery scratch cards and every one was zero nothing, and if you do win it's always £5 pounds, it's very rare and mean very rare to even win £20 pounds. It's the same way buying national lottery tickets you never win . This new take over with the national lottery is certainly got very bad . The public are being robbed especially in northern Ireland. This new owner is being so unfair, the national lottery in my opinion was for the people not the company lining there own pocket's. This new lottery take over should be investigated. Enough is enough the national lottery is the worst of the worst gambling site . Play fair National lottery it feels a dishonest gambling site and it's a shame absolute.

The prize structure for normal draws are an embarrassment.
The highlight for everyone was the “Must Be Won” aspect…. At least if nobody won the big prize, all the other prizes were sufficiently valuable and hugely invested into by the players.

Since Allwyn took over, it’s been ridiculous!! They’ve run the National Lottery into the ground and I believe that they are now simply too stupid to see, that at this point they’re just managing it’s eventual demise and it will cease to function anymore.

I’ve not played my usual £80-100 on the last couple of “must be won” games and I won’t bother again until it’s either reinstated or completely killed off.

Whatever they’re trying to do, is anyone’s guess, but if they want to drive the car at 100mph whilst sleeping, well the inevitable consequences will ensue.

National robbery, instant games are an absolute con, don't waste your time and money. You will not win ! Whole company needs investigating.

The new prize breakdown is an insult to the players. Getting £1 for two numbers is shocking. The update in 2015 was very controversial but this format is abysmal.
Tonight’s ‘must be won’ lottery prizes are measly, will not be playing anymore.
Go back to the original format of £1 a ticket and select from 49 numbers and win when you match 3 or more numbers.

The new prize structure rubbish! £9.5m must be won on last nights draw and the highest value prize actually paid out was £1k for 5 numbers. How does that work???
£24 instead of £10 and £5 instead of £1 is not life changing or life enhancing which is what players are hoping for.