Napthens Solicitors Recensioni 

229
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

If I could give zero stars I would. Avoid at all costs!!! Absolutely useless service, the solicitor we were assigned was incompetent and made a major mistake and we had to request another one. They we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was not the first time we have used Napthens to assisit in our house move. This time was to purchase a house and we used the Lytham office, looked after by Sally Calvert and Greg. Sally... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I chose Napthens to help me, and i was assigned Shakeela Bi to help me with my case. From start to finish, Shakeela has been brilliant, she spoke me through every element of my case, and gave me... Leggi di più

Dettagli dell'azienda

  1. Avvocato

Scritti dall'azienda

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

229 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 46% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(229)

34 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Napthens,Solicitors

Napthens,Solicitors, (Victoria Cross) provided a first class service in preparing our Wills. I had every confidence in her from the first interview, discussing our needs and explaining her advice succinctly and clearly.
I would not hesitate in recommending her.

6 giugno 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your recommendation.

Valutata 5 stelle su 5

Efficient from the word go.

From start to finish everything was handles with total dedication from the team at Napthens. We would highly recommend them.

31 maggio 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your kind words

Valutata 5 stelle su 5

A huge thank you to Helen Lucking…

A huge thank you to Helen Lucking (Lytham) for her advice and guidance. Helen has helped immensely as we navigated through a considerably lengthy family law issue.
I couldn't recommend her and Napthens enough.
I have instructed a few local solicitors over the years, but Helen is ahead of all.

25 aprile 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your recommendation, we are glad Helen could help you and will pass on your kind words.

Valutata 5 stelle su 5

Uzma Begum has done for me an excellent…

Uzma Begum has done for me an excellent job taking burden off my shoulder completing the purchase before the proposed timeline. Thank you very much Uzma

12 aprile 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for the feedback Naif, enjoy your new property.

Valutata 5 stelle su 5

Outstanding Service

We would like to thank Stephanie Marshall for her hard work, dedication and professionalism. We highly recommend Napthens Solicitors. Since moving to Napthens in 2023 we have had outstanding level of support over multiple types of services and acquisitions. We truly cannot thank them enough for their ongoing help, support and advice. We look forward to having a continued strong relationship with the team for many years to come.

12 aprile 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for the recommendation Hayden, we look forward to working with you again.

Valutata 5 stelle su 5

After Athena provided excellent service

After Athena (part of the Naphtens Group) was the company who helped me with a legal matter. I was looking for a trustworthy, experienced employment lawyer providing objective advice who is acting in my best interest. A friend recommended After Athena based on her excellent experience with Emma Saunders. Oli McCann worked on my case. Oli provided an excellent service. Not only was Oli quick to respond, his concise and thorough approach to my legal case was incredible. I felt very well looked after. Oli explained the legal terms in a way I was able to understand and he was able to achieve everything we wanted to achieve. Working with Oli made the whole experience pleasant and quick to deal with. I can fully recommend the company to anyone, you will be well looked after.

10 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

CONTINUED EXCELLENCE

This is third time we have used the company to deal with the conveyancing for the sale and purchase of three of our properties which were carried out in the last two years.
We have again experienced exceptional service and attention to detail and support at all times, particularly over the last two months. We never doubted we were in good professional hands at all levels. Karen Allcock who dealt with the majority of the work continued to provide us with updates and all assurances, tie up the details and pushed very hard to get the sale of our house through quickly. We are very grateful for all her efforts and determination in this respect. She possesses good communication skills, and a vast amount of experience in this specialist field, which not only is of benefit to clients like ourselves, but also we are sure as a role model for the company.
Margaret & Michael Blackhurst

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Top Quality

Top Quality. We have been using Napthens for 10 years now for legal services for our business, They have always been very approachable and provided a great service in a timely manner.

19 marzo 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your kind words John

Valutata 5 stelle su 5

Brilliant service from caring people

I couldn't recommend Napthens highly enough for the first class service they provided, and continue to provide me.
Compassion, understanding, caring and professional every step of the way.

23 febbraio 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for leaving a review Richard.

Valutata 1 stelle su 5

Late payment of Trust monies

My family and I have had on going problem with Napthens. They have failed to pay out from my late Grandmothers Trust going back to April 2023! The money from this trust pays for my elderly Aunt who is now needing full time care.

We have tried since last June to get a reply from the case handler who seems to be either on holiday or left !

To say that this situation is stressful is an understatement.

Not a happy client !

4 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and very helpful…

Excellent service and very helpful staff. I must thank Dawn Culshaw for professional assistance in the selling of my house. Would recommend them.

2 febbraio 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your kind words, we will be sure to pass them on to Dawn.

Valutata 5 stelle su 5

Impeccable skill and care

Napthens dealt with my initial enquiry on the same day and every stage of the transaction was made clear very quickly.
Ellie Green handled it all with impeccable skill, care, promptness and warmth. I can't recommend her highly enough

24 gennaio 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you John for leaving your feedback, we are glad you are happy with Ellie's work and will be sure to let her know.

Valutata 1 stelle su 5

If there was a zero option that would…

If there was a zero option that would be my choice . Already started to tell my friends to avoid this company like the plague .
Helen Lucking is a disgrace to her profession . She allegedly has 30 years experience in family law .1.
She attended the first court hearing with NO medical evidence , an experienced solicitor with 30 years experience would have had the case adjourned
2.she quoted me £1300 for some c pension work and when I got the bill it was £2300 , there was no consultation with myself and definitely no customer service or communication .
3. She failed to fully brief my Barister with important information regarding my case which the Barister pointed out in the case review . This is a family lawyer with 30 years experience allegedly .
Then she tried to tell me that the information I had given her about a car was wrong and make me out to be a liar . I know the information I gave her was not what she wrote down and then tried to blame me .
She should be relieved of her duties as far as I am concerned .
For more information regarding the above mentioned please contact me

10 novembre 2023
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

We are sorry to hear this Cire. Please contact our team via complaints@napthens.co.uk and they will be happy to look into this further for you.

Valutata 5 stelle su 5

I have just sold my house with help

I have just sold my house with help, explanations and being kept up to date by Dawn Culshaw, Conveyancing Executive. She guided my through everything in a calm, easy to understand manner. Many thanks.

19 gennaio 2024
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thanks for leaving a review Beryl, we will make sure to share your kind feedback with Dawn.

Valutata 5 stelle su 5

Excellent Service

We had a fantastic service from Napthens in particular Dawn and Alice. Our house sale/purchase was quite complicated and Dawn reassured us throughout the whole process and the communication was excellent from start to finish, we always knew where we were up to and what we were waiting for etc. If the other solicitors operated the same as Dawn I feel we would have moved months ago. Thanks again.

17 novembre 2023
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your kind words Kaleigh.

Valutata 1 stelle su 5

Horrific Service

Wouldn’t touch this company (Liverpool) they were unprofessional in every way even to sending out the final completion letter not being signed!!
Think carefully before using them!
Had to give 1* to leave a review not worth that

25 settembre 2023
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Hi Carol, we understand that you are in contact with our complaints department. Please contact complaints@napthens.co.uk for further help.

Valutata 5 stelle su 5

PROFESSIONAL EXPERIENCE WITH NAPTHENS SOLICITORS

i HAVE USED NAPTHENS ON A COUPLE OF OCCASIONS AND I HAVE FOUND THEM TO BE VERY FRIENDLY AND EFFICIENT IN ALL MATERS THAT I HAVE TAKEN BEFORE THEM AND ESPECIALLY WITH THE PERSONAL HELP OF MRS HELEN LUCKING AN EXCELLENT SOLICITOR WITH A VERY FRIENDLY MANNER AND WOULD HAVE NO HESITATION IN USING THE FIRM AGAIN SHOULD THE OCCASION ARISE.

27 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

First choice solicitors!

I would only ever use Napthens Solicitors following our excellent experience using them to sell our home and purchase our new home.

Their communication is excellent and always pick up the phone or answer an email.

Their advice is balanced and unemotional which fills you with confidence.

They liaised with all the other parties throughout the process and updated us whenever possible.

They work super efficiently and as soon as something was required it happened straight away.

Compared to our buyers and sellers solicitors Pamela was outstanding. It was a complex process taking nearly 7 months to complete. Where other parties made it painful, Pamela and Liam helped remove the stress and pain for us. I just wish everyone operated at the same level as Napthens, we would have completed in far less time!

24 ottobre 2023
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for leaving a review, we are glad you are happy with the service Pamela and Liam provided.

Valutata 5 stelle su 5

Auctions Property Sale.

Auctions Property Sale.
Excellent, Sophia very professional very good at what she does. Excellent communication.Dealt with the whole process quickly. I would highly recommend Napthens fair price aswell.

5 ottobre 2023
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for your kind words. We appreciate the recommendation.

Valutata 5 stelle su 5

Good, reliable service

We've used Napthens for one sale and two property purchases now.
I would highly recommend them. They are reliable and communicate well at each stage of the process.
I would definitely use them again in the future.

8 settembre 2023
Non scritta su invito
Logo di Napthens Solicitors

Risposta di Napthens Solicitors

Thank you for leaving a review Helen and your continued loyalty towards the firm, we appreciate it greatly.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più