Nala's BabyRecensioni 

2000
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Leggi di più

Valutata 5 stelle su 5

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I tried Nala’s baby on a whim, I started with the vanilla cloud range but never looked back. It’s always my first stop for my toddlers bits and bobs and we’ve been trying all the different ranges but... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love nalas baby im 35 year old women and I use it becuase I have sensitive skin it makes your skin soft and this is now my go to moisture creame i use it on my kids and they love it.smells nice asw... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Distributore automatico di prodotti per la cura della pelle
  2. Negozio di articoli per neonati
  3. Negozio di prodotti per capelli

Scritti dall'azienda

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(2000)

386 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The products are all amazing

The products are all amazing. I’ve tried everything on myself and my kids and we love it. Worth every penny. Delivery is so quick.

5 giugno 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Mari,

We’re really happy to hear you and your kids are loving all the products and that you had a smooth experience with us 🥰

Valutata 5 stelle su 5

Worth every penny

Amazing products,
Smell lovely and actually works, already buying more to keep stocked up

5 giugno 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Farhan,

Thank you so much for your lovely feedback! We’re really happy to hear you’re enjoying the products and already stocking up 😊

Valutata 5 stelle su 5

Damaged items. Gone all over the products I ordered and spent +£50 on. Disappointed

Hello,

I received my order today, but the package arrived damaged. It appears that one of the bottles inside has leaked, and the contents have spilled over the other products in the package. It looks like the lid was loose on the conditioner and that’s ruined all of the products.

I have photos showing the condition of the package and the leaked items. Could you please arrange a replacement or refund or advise on the next steps?

I am very disappointed if I’m honest, cause I do use Nala’s baby every single day for my eczema. I love it I really do but this has really put me off and down that the packaging is bad. I’ll stick to using shops to purchase but all this stuff is not useable anymore it’s covered and contaminated with the other products.

Thank you.

My order number is #71311

Update; I have now spoken to customer service and they are very, very helpful. I really can’t thank the customer service team know I think they have gone above and beyond to fix this for me. I took my one star review into five star since speaking to them.

The customer service is fantastic. Thank you to you and the team again. Especially Fads + Whoever runs the instagram. Thanks a lot team.

10 giugno 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Lauren,

We’re really sorry to hear about the initial issue with your order and the inconvenience it caused, especially as you use the products daily for your eczema.

We’re really pleased our team were able to resolve everything for you, and it means a lot to hear you felt supported and well looked after. We’ll make sure your kind words are shared with the team 💛

Valutata 5 stelle su 5

Class 🔥🔥

Class . Daughter has really sensitive skin . Nalas baby helps her handle the heat better and she's looking her best and skin has cleared up. Quality wife and I so happy

5 giugno 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Thank you for the review - we appreciate you! 🫶

Valutata 5 stelle su 5

Nala's baby vanilla cloud body butter and night time oil

The products are amazing as I have used both the vanilla cloud body butter and the night time oil many times before and it works amazing on my skin which is dehydrated and sometimes gets flaky. The delivery service was also amazing as well as the order when it came.

4 giugno 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Nnemka,

Thank you so much for your lovely review! We’re really pleased to hear the vanilla cloud body butter and night time oil are working so well for your skin ✨

Valutata 5 stelle su 5

Nordic Cotton wow wow wow

I am absolutely in love with the new Nordic Cotton range just when I think they can make a better product along comes something even greater. The no rinse cleansing water is unreal and I’m even using it myself.

8 giugno 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Kelly,

Ahh thank you so much for this amazing feedback! We’re so happy you’re loving the Nordic Cotton range - and it’s great to hear the no-rinse cleansing water is working so well for you too 🫶

Valutata 5 stelle su 5

Best product on my baby's skin, I love it

Best products for moisturising baby's delicate and sensitive skin

20 maggio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Ayomidimeji,

Thank you so much for your lovely feedback! We’re really happy to hear the products are keeping your baby’s delicate skin well moisturised 💛

Valutata 5 stelle su 5

I use every single product and love…

I use every single product and love them all. Not only do I use them in my children, I use all the products on myself. Highly recommend!

8 giugno 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

We’re so happy to hear you and your children are enjoying all the products - that means so much 💛

Valutata 5 stelle su 5

I am so happy for Nala’s hair products

I am so happy for Nala’s hair products, since I started to use them with my son, the hair are moisturised, fuller and the smell is so nice!

26 maggio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Annacarla,

That’s so lovely to hear! We’re really pleased the products are working well for your son’s hair and that you’re enjoying the fragrance 🥰

Valutata 5 stelle su 5

Love the sleep bodywash and shampoo for…

Love the sleep bodywash and shampoo for my little one her skin can dry out with other products but not this one and it smells so good

26 maggio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Stephanie,

Thank you so much for your lovely review! We’re really happy to hear it’s gentle on your little one’s skin and that you both love the scent 😊

Valutata 5 stelle su 5

Great products

Quick delivery, good discount on bundles and I love their products. The only product I would use on my children.

18 maggio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Sam,

Thank you for your lovely feedback! We’re so glad you’re happy with the products, bundles, and delivery 😊

Valutata 5 stelle su 5

Great for my sensitive skin

I love the smell of these products, my skin became sensitive during menopause, works a treat, good customer service too!

22 maggio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Nicola,

Thank you so much for your kind review! We’re really glad the products are suiting your sensitive skin and that you’re happy with the service ☺️

Valutata 5 stelle su 5

Really good products

Really good products me and the kids loving the smell 👍🏽 delivery was quick
Will continue to order from nala’s baby

20 maggio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Thanks so much for your lovely review! We’re really happy to hear you and the kids love the scent and that delivery was quick. We appreciate your continued support 💛

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più