Customer service & support is great! I needed an oral surgeon and was having troubles finding one who accepts my dental plan. They took over & found me one the that was actually near my house. My exp... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have had to get a case manager assigned to work with me on my account because the many times I've called you, people don't have answers, transfer me back and forth, often to the place where I was t... Leggi di più
L'azienda ha risposto
Representative sought best coverages and listened to my concerns, hoping plan will live up! Sounds almost too good to be true and hopefully the proof will be in the pudding or my experiences if and wh... Leggi di più
L'azienda ha risposto
The representatives that helped me were very friendly. There was three and I can only remember one's name and that's Marie. They all were very informative, patient, and understanding. I was very thank... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Zing Health
Scritti dall'azienda
Our History
Zing Health was founded in 2019 by two African American physician entrepreneurs, Eric E. Whitaker, MD, MPH, and Kenneth Alleyne, MD, along with co-founders Health2047 and healthcare executive Garfield Collins, to address inadequacies in the healthcare system by creating collaborative, community-based Medicare Advantage plans.
By extending 21st century health service solutions built around community, Zing Health seeks to drastically improve health outcomes in diverse populations that have been chronically underserved. Given that 80 percent of clinical outcomes are attributable to social determinants of health, Zing Health’s unique approach acknowledges the importance of understanding a patient’s circumstances outside of a clinical setting and offers a strategic, tech-enabled model that can scale to match the size of the problem.
In 2020, Zing Health served Medicare beneficiaries in Cook County, Illinois. Today, Zing serves an expanded service area encompassing counties in Illinois, Michigan, and Indiana. In 2024, Zing Health will begin offering new plan types as well as enhancements to existing plans.
Our Mission
Zing Health has a singular mission: Providing managed care Medicare Advantage plans that address social determinants of health to reduce healthcare disparities among historically underserved populations. Zing’s plans integrate Medicare Parts A and B benefits with Part D prescription drug coverage, along with providing robust extra benefits.
Informazioni di contatto
225 W. Washington St., Suite 450, 60606, Chicago, Stati Uniti
- 1-866-946-4458 (TTY:711)
- customerservice@myzinghealth.com
- myzinghealth.com
4,1
Molto buono
1444 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Zing Health
Hi Linda, thank you so much for taking the time to leave a review! We’re glad to hear you’re enjoying the benefits and truly appreciate you choosing Zing Health. If you ever have any questions or need assistance, our team is always here to help. Wishing you continued good health!
Adoctor network you can trust
15 aprile 2026
Non scritta su invito
Risposta di Zing Health
Hi Christopher, thank you for taking the time to share your feedback. We’re so glad to hear that you trust our doctor network—that’s incredibly important to us. We appreciate you choosing Zing Health and are here to support you whenever you need assistance. Wishing you continued good health!
I have had to get a case manager…
I have had to get a case manager assigned to work with me on my account because the many times I've called you, people don't have answers, transfer me back and forth, often to the place where I was transferred from, been given lists of suppliers that don't carry any of what I was looking for, and it goes on. I've spent hours on the phone with your reps and the left hand doesn't know what the right hand is doing there.
Since getting the case manager, Veronica, things have gone much more smoothly, but if every case is like this, you won't have any more customers.
1 aprile 2026
Risposta di Zing Health
Thank you for sharing your experience. We’re sorry for the frustration you encountered while trying to get help—this is not the level of service we aim to provide. We’re glad to hear that working with your case manager, Veronica, has made things smoother. Your feedback is important to us and helps us continue improving the support we provide to our members.
I really appreciate the cost savings…
I really appreciate the cost savings for my maintenance medications.
1 aprile 2026
Risposta di Zing Health
Hi Mark, thank you for sharing your feedback! We’re glad to hear that the cost savings on your maintenance medications have been helpful. We appreciate you being a Zing Health member and are here if you ever need assistance.
Risposta di Zing Health
Hi Sylvester, thank you for taking the time to share your feedback! We’re glad to hear you had a great customer service experience. We truly appreciate you being a Zing Health member and are always here if you need support.
Very helpful.
1 aprile 2026
Risposta di Zing Health
Thank you for taking the time to share your feedback! We’re glad to hear you found our service helpful and truly appreciate you being a Zing Health member.
I just enrolled in this program the…
I just enrolled in this program the beginning of this year and have been very pleased with the service and coverage provided thus far.
1 aprile 2026
Risposta di Zing Health
Thank you for sharing your experience. We’re glad to hear that you’ve been pleased with the service and coverage since enrolling. We appreciate you choosing Zing Health and look forward to continuing to support you.
My customer service representative was great
My customer service representative was kind, considerate and understanding
1 aprile 2026
Risposta di Zing Health
Thank you for taking the time to share your experience! We’re so glad to hear that your customer service representative was kind, considerate, and understanding. Providing compassionate and helpful support is very important to us, and we truly appreciate your kind words.
Risposta di Zing Health
Thank you for taking the time to leave a review. We appreciate your feedback and value every experience shared with Zing Health.
Medical experiences.
So far, everything seems to be a lot simpler to deal with. As far as copays and other medical issues
6 aprile 2026
Risposta di Zing Health
Thank you for sharing your experience with us. We’re glad to hear that managing copays and other medical matters has been simpler so far. We appreciate you choosing Zing Health and look forward to continuing to support you.
Risposta di Zing Health
Thank you for your review! We’re glad to hear that everything has been running smoothly and that everyone has been on the same page. We appreciate your encouragement and thank you for being a Zing Health member.
I couldn't get through to him i did go…
I couldn't get through to him i did go to my pcp same office I have been going to fo 20 plus years they had a temporary Dr and now have a permanent Dr but you're company States I have to pay office call when I have a zero pcp vist
1 aprile 2026
Risposta di Zing Health
Thank you for sharing your experience. We understand your concern regarding the office visit charge, especially when your plan reflects a $0 PCP visit. We’d like to review this with you—please contact Member Services so someone can follow up and provide clarity.
Risposta di Zing Health
Thank you for your feedback, Peggy. We’re glad to hear that your interviewer was on time and friendly. We appreciate you taking the time to share your experience with us.
You're very polite and thoughtful I…
You're very polite and thoughtful I have no complaints Thanking you for your wonderful service
1 aprile 2026
Risposta di Zing Health
Thank you for your kind words, Dennis. We’re happy to hear that you found our service polite and thoughtful. Your feedback means a lot to us, and we appreciate the opportunity to assist you.
Contacting support,speaking to an…
Contacting support,speaking to an English speaking person live.
Addressing my issues and concerns, and resolving them in a timely manner ASAP
1 aprile 2026
Risposta di Zing Health
Thank you for your feedback. We’re glad to hear you were able to connect with a live support representative and that your concerns were addressed and resolved promptly. We appreciate you taking the time to share your experience with us.
The extra benefits are really good
The extra benefits are really good, food, medical supplies etc. Easy to get in touch with and explain everything very well. Give me assurance in what I'm trying to do i
1 aprile 2026
Risposta di Zing Health
Thank you for your feedback, Timothy. We’re glad to hear you’re finding value in the extra benefits and that our team has been easy to reach and helpful in explaining your options. Providing clear information and reassurance is important to us, and we appreciate you sharing your experience.
My Zing Experience
My Zing Experience. 4/10/2026
1) Prior to signing up for Zing, I was told that various of my doctors were in the program, who were not.
2) I have been told my office visit was canceled and rescheduled. Yet, no one called me to reschedule.
3) Referrals are sent to me instead of the physician/staff.
4) I was told to call and schedule an appointment with a physician who's not a provider.
5) No one update and or removes providers from roster. I was assigned to a physician as my primary who was no longer in the program.
Thanks, Angela D Smith
248-302-0614
1 aprile 2026
Risposta di Zing Health
Thank you for sharing your experience, Angela. We’re sorry to hear about the challenges you’ve encountered with provider information, scheduling, and referrals. This is not the experience we want for our members, and we take your concerns seriously. Someone from our team will follow up with you to review this and provide clarity.
Risposta di Zing Health
Thank you for your kind feedback! We’re glad to hear you received friendly and helpful customer care. We appreciate you taking the time to share your experience with Zing Health.
Risposta di Zing Health
Thank you for your feedback, Khamvang. We’re glad to hear you’re finding the Zing Health care plan beneficial. We appreciate you taking the time to share your experience.
Risposta di Zing Health
Thank you for your feedback. We’re glad to hear the service met your needs and appreciate you taking the time to share your experience with Zing Health.
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