Mysa London Recensioni 

788
TrustScore 1 su 5

1,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Husband bought me a leather bag in december for my birthday. It wasn't cheap but looked exactly what I was looking for. This week the zip section started opening up when I was trying to zip it closed... Leggi di più

Valutata 1 stelle su 5

DO NOT TOUCH WITH A BARGEPOLE!!!!!!! If I could give 0 stars i would. Ordered 2 dresses for a wedding, awful quality and fit. They eventually gave me an address in China to return them to (after sen... Leggi di più

Valutata 1 stelle su 5

Do not buy from this company - I bought a jacket in January and the quality was awful - I returned the item to China / paid for the postage but they will not REFUND me.

Valutata 1 stelle su 5

Wished I had read reviews of Mysa London before I purchased men's swimming trunks for an upcoming holiday. Have never seen such poor cheap quality of clothing and would not dream of letting anyone we... Leggi di più


Informazioni di contatto

1,1

Pessimo

TrustScore 1 su 5

788 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 47% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(788)

621 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid this company at all costs

Avoid this company at all costs! Their products look nothing like the images on their website, and when you ask for a return address they add extra steps because the address is in CHINA and YOU have to cover all the shipping costs.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

I would not even give a star the dress…

I would not even give a star the dress I bought is nothing like described it is a very horrible pale colour dress very poor quality and doesn’t match description on web site I tried reaching out but they cannot be trusted to buy from and refused to share the return address as the item did not come with a return slip. Most of my emails have not been sent as it states recipient mail box is full. Guys please don’t shop here as you will be very disappointed and you won’t get your money back I cannot even return the dress as they refused to send me a postal address for my return.

23 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

What a confidence trick.

A garment I took to be wool because it had bern cleverly engineered to look like wool in the photo, and was priced as for wool turned out to be a sweatshirt of some sort with a printed rather than knitted pattern . I am very disappointed that I didn't read reviews first

8 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY

DO NOT BUY
This is not a functioning company, their email does not work, their reviews are fake
You may get your product, but it will not be what you expected

19 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

SmartMop – Automatic Robot Mop for Cleaning

I mean zero stars. terribe product.... ordered the "SmartMop – Automatic Robot Mop for Cleaning "
it does NOT mop!!!!! no place for water to come from undereath to hit the floor . only a tiny place to put water so it can spray out of the top as a "diffuser"!!!!! pointless. . it also just bangs into everything and gets stuck. DO NOT BUY THIS. scammed!!!! terrible customer service.

9 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM MYSA LONDON!

Please DO NOT purchase from this company, the goods you will receive will look noting like the images used ot advertise and they will not give you a refund. That is even if you are lucky enough to be able to contact them as I have only been getting "Mailbox Full" bounceback replies when I complained about them not giving me a refund. Absolute SCAM!

6 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

I wish I had read the reviews before…

I wish I had read the reviews before ordering - this company is a disgrace and should be avoided at all costs. They ask for a video of the item and when sent start to ignore emails. I am not sure if I will ever get to return the item. Quality is shocking as are the sizes. AVOID!!!

8 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Wish I had also seen these reviews

Wish I had also seen these reviews, extremely poor quality product, does not resemble what was advertised, unable to find out how to return for refund, policy very vague no clear process, although based on reviews probably not worth wasting my time.
Definitely raising a dispute with card company

7 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not buy anything from this company

Do not buy anything from this company. The goods are very poor quality and there is no returns policy within this country.
They offered me to keep the item for €9.90 as they have no warehouse in London, but if you read other people's reports, you never get any money back, and they give you an address in China to send the item back at your own expense, no labels, phoney contact number etc.

6 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Mysa London Scam

Big Thanks to Trustpilot for giving the general public consumer a platform to raise awareness of scammers like Mysa London.
I was just about to place an order and by chance came across trust pilot review and saved myself from the stress of being a scam victim. So just wanted to say thanks to trust pilot and everyone keep away from Mysa London

7 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS!!!

SCAMMERS!!!
Ordered a coat which took over 10 days to come. When the coat arrived it looked and felt like some cheap quality piece of clothing.
Tried emailing them few times no response, tried calling but it wouldn’t connect.
Please stay away from this website and DO NOT ORDER!!!

2 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAM!!!!!!!

SCAM!!!!!!!

Ordered a trench coat on 27 January and still hasn’t arrived even though, there’s no contact or customer service available either!!!!
The tracking number went unavailable as well! No email after the order confirmation!!!

Never order from here!

27 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam. Avoid. Fake goods; not the product shown in the picture; not soft cotton but polyester. An inferior product not even similar. No satisfactory returns offer. They ask to send more money and keep the product or return to China. They are not a UK company. I would not give 1 star.

20 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS - Mysa London

This company is to be avoided at all costs. DO NOT BUY FROM THEM. They impersonate as a reputable London company but they are scammers. The goods, coming from China, not London or the Netherlands, are sub standard, are of poor quality and delivered in cheap packaging materials. In my case, screwed up in a plastic bag.
It is impossible to secure information from these scammers regarding any order you may place. There is no telephone number for them and if you do get an email response, all they will keep telling you is what their delivery and tracking process is. You will not get a response to emails from the same person twice.
Five different females (Sophie, Saskia, Anna, Julia and Fleur) responded to my emails.
When I emailed them within 4 hours of receiving my order to report receiving poor quality goods that did not match the description on their website or fit, that were going to be returned for a refund, their website had been taken down and the only message I got was - This store is unavailable.
Considering the high number of complaints regarding the unethical trading practices of this company, they need to be closed down officially !
If you have been subjected to a scam by them you may still be able to recover your money from your bank. UK banks are required to refund most victims of authorised push payments (APP) with mandatory reimbursement of up to £85,000 for victims of scams.
In addition ensure you report Mysa London to Report Fraud (used to be called Action Fraud). I did

25 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolute Scam

Sadly I’ve had the same experience as everyone else. Ordered a dress that took 13 days to arrive and was cheap and badly sized crap. Sent an email to enquire about returning and was told to send photos before they’d give me returns address. I duly did this and received no further response to emails or texts. Finally got my money back via my bank and I would advise anyone else to do the same. The website apparently no longer exists so I’m guessing they’ve taken the money and run.

5 febbraio 2026
Non scritta su invito

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