Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and effic... Leggi di più
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Great reliable product. Never clogs our bogs. Obviously getting one out at a time could be improved but will buy until we don’t need them anymore.
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Using the term 'holy poops' in emails is completely unacceptable to the Christian consumers Nappies are soft but size 3s leak poop every time and pee occasionally Due to that email and the leaking... Leggi di più
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I love these nappies. They are able to absorb a lot of moisture, and it is great to know our baby can thus avoid some dangerous substances at a relatively affordable price. Moreover, the company has a... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo
Informazioni di contatto
3 Worley Court, Bolesworth Road, CH3 9HW, Tattenhall, Chester, Regno Unito
- Hello@mypura.com
- mypura.com
4,5
Eccellente
2K recensioni
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The wipes are excellent and no harmful…
The wipes are excellent and no harmful chemicals
16 giugno 2026
Risposta di Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our wipes. We intentionally don't use any chemical nasties to ensure that they're as gentle as possible on even the most sensitive skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great reliable product
Great reliable product. Never clogs our bogs. Obviously getting one out at a time could be improved but will buy until we don’t need them anymore.
17 giugno 2026
Risposta di Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our flushable wipes. Thank you again for your support!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Mypura have very good customer service
Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and efficiently. Their nappies are great.
16 giugno 2026
Risposta di Mypura.com
Hi Stefan,
Thanks for leaving us a review. We're glad to hear that our friendly customer service team were able to amend any orders needed. We're thrilled that you're enjoying our nappies too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Using the term 'holy poops' in emails…
Using the term 'holy poops' in emails is completely unacceptable to the Christian consumers
Nappies are soft but size 3s leak poop every time and pee occasionally
Due to that email and the leaking I will no longer purchase these nappies ever again
10 giugno 2026
Risposta di Mypura.com
Hi Amp,
Thanks for leaving us a review. We're very sorry for the terminology used in our emails. Your feedback has been shared with our marketing team so we can review the language used.
We're also really sorry that you're experiencing leaks with our nappies. When this happens it's usually due to needing to size up which can quickly resolve any issues with leaks.
We look forward to hearing back from you.
Warm Regards,
The Pura Team
Risposta di Mypura.com
Hi Kimberley,
Thanks for leaving us a review. We're thrilled that you're enjoying our products, along with our service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Perfect
Ordered wipes and nappies for the last 4 years. The new wipes are very different and very good! Didn't realise thicker wipes would be so much better.
Great online ordering, quick delivery and great customer service.
28 maggio 2026
Risposta di Mypura.com
Hi J,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes, along with our super speedy delivery & customer service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies
I love these nappies. They are able to absorb a lot of moisture, and it is great to know our baby can thus avoid some dangerous substances at a relatively affordable price. Moreover, the company has a great return policy: all unopened nappy packages can be returned for a small charge. The Pura team manages this very swiftly, too. So I recommend this product.
2 giugno 2026
Risposta di Mypura.com
Hi Soare,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love MyPura nappies
I love MyPura nappies and used them with both of my boys. They are soft, comfy and are a fair price. I love that they have no nasties and that I am also supporting the environment. Delivery is rapid so my next batch always arrives before I run out.
24 maggio 2026
Risposta di Mypura.com
Hi Laura,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies, along with our super speedy delivery!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great wipes
I use the wipes on my daughter who has special needs as they are kind to skin and no plastic in them. Have been using them for quite a while. The wipes used to be slightly larger which were better.
19 maggio 2026
Risposta di Mypura.com
Hi Allie,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Absolutely love Pura and so does my…
Absolutely love Pura and so does my baby. We made the mistake of using a popular brand from birth and it gave him horrible nappy rash. As soon as I discovered Pura nappies and wipes, I knew I had to try them. Within a week, maybe even less, his rash had gone and - touch wood - it hasn’t made an appearance since. Pura are amazing, highly recommended.
22 maggio 2026
Risposta di Mypura.com
Hi Amy,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes and nappies!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies and wipes and the…
I love these nappies and wipes and the subscription makes it so easy.
2 giugno 2026
Risposta di Mypura.com
Hi Phillipa,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes and nappies, along with our super handy subscribe and save service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
So much easier
The new packaging makes it so much easier to get the wipes out individually. That is, without pulling out half of the pack. Definitely improved.
31 maggio 2026
Risposta di Mypura.com
Hi Ron,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our new packaging refresh and that you're finding it easier to remove one wipe at at a time!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Delivery was quick and very good value…
Delivery was quick and very good value for money. This was a recommendation so will be using again in the future.
20 maggio 2026
Risposta di Mypura.com
Hi Roger,
Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy free next day delivery service and that you would order with us again in the future!
We really appreciate your feedback.
Warm Regards,
The Pura Team
We opted for the trial pack size 1 for…
We opted for the trial pack size 1 for my newborn. And I must say, the design, look and function was up to the mark. There were no signs of leaky poo or pee. We used it for travel purpose and are happy with it!
12 maggio 2026
Risposta di Mypura.com
Hi Sandeep,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies and that you have had a leak free experience with them too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Would Recommend
Fabulous customer service and a great product - would recommend highly!
12 maggio 2026
Risposta di Mypura.com
Hi Tom,
Thanks for leaving us a review. We're thrilled that you have had a great experience with our friendly customer service and that you are enjoying our products too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
regular order most satisfactory
3 maggio 2026
Risposta di Mypura.com
Hi Larry,
Thanks for leaving us a review. We're glad to hear that you're enjoying our products. Thank you for your support!
We really appreciate your feedback.
Warm Regards,
The Pura Team
The nappies are amazing
The nappies are amazing, eco friendly and the service second to none.
6 maggio 2026
Risposta di Mypura.com
Hi Gwen,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for you and your little one and thank you for the kind words about our service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
We loved Pura nappies but the new…
We loved Pura nappies but the new design gives my baby blisters round her back so we had to switch to another nappy provider. I’m hoping once she’s big enough we can switch to your pull ups but she’s too small for the first size of them atm
19 maggio 2026
Risposta di Mypura.com
Hi Aileen,
Thanks for leaving us a review. We're really sorry that your little one is experiencing irritation since moving to our new nappies. We want to reassure that aside from adding a new stretchy waistband and blowout blocker, the nappies are still the same quality and carry the same skin safe credentials as before.
We've reached out to you directly to discuss this further with you.
Warm Regards,
The Pura Team
Amazing company !
Amazing company who I will happily recommend to all parents.
Very receptive to feedback and also more than willing to help with any issues.
Tom’s customer service is second to none so special shout out to him.
17 maggio 2026
Risposta di Mypura.com
Hi Jessica,
Thanks for leaving us a review and for recommending Pura!
We're thrilled that you have been happy with the customer service you have received and thank you for the lovely words!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Super service!
This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service team are absolutely brilliant! They deal with any queries, quickly, efficiently and in an exceptionally friendly and polite manner! I would highly recommend MyPura ❤️!
19 maggio 2026
Non scritta su invito
Risposta di Mypura.com
Hi Sunny,
Thanks for leaving us a review and for the being a loyal Pura customer for five years now. We're thrilled to hear that our products have worked well for your grandchildren.
Thank you again for the kind words about our customer service too. We're always here to help if there's anything you need!
We really appreciate your feedback.
Warm Regards,
The Pura Team
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