Mypookino Recensioni 116

Wish I had read these before ordering! Total scam. Ordered in Sept and it’s now Dec. have received responses from the customer service team but they’re def automated and then they say they can’t refund but I can return once I receive it. But if it never arrives then what….? Will attempt refund via credit card. Do NOT waste your money!

Same as everyone else. SCAMMED.

Ordered in September and still don't have it. Customer service is fake and I will likely never get my money back. This is so sad my son was really looking forward to it.

Sent the wrong item and no service and it’s just a scam. Never buy on this website

Where the heck is my order? I ordered this in September and nothing! Had I known it would take this long or that it wasn’t coming at all I would have never ordered.

Ordered October 15th said it was in transfer October 17th. Mid November emailed and got that wait times were longer than expected. Asked for a refund and to cancel my order. Was told since it was "moving" all i can do is refuse delivery when it shows up. Never got any useful tracking info and beginning of December got another email saying that they received faulty equipment and that shipping would be another 4 to 6 weeks before shipping. I used my debt card and contacted my bank to report it as a scam. I should be getting my money back via my bank in 5 days and they will be investigating the company. I dont trust this company to refund me if I refuse delivery so I went this route. Never buying anything off of Facebook it is full of scammers. I will stick with the Tik Tok shop. They are much easier to deal with an give amazing tracking info!

Scam, don't buy from this company. Item never received, they kept leading me in without giving me a straight answer about my order and then when I asked for a refund they stopped replying.

Ordered early Oct - and no updates or no answer to emails - except to say their processing times are longer than normal !! Totally scam - don’t buy

Scam. Ordered 3 months back and still waiting for product.

Scam. Ordered in September, now they do not respond to mails and wont do the refund.

Its a SCAM order 9th october today nothing !!!

I ordered 2 boxes on 25th Sept 2025. I have emailed several times and received responses stating supply difficulties.
These emails are generic and have not answered specific questions.
I have now given up and requested a refund. I don't expect I will get my money back either as I now think it is a scam.
Unfortunately I didn't pay through PayPal or with a credit card so I assume I have lost my money, lesson learned. Don't buy through Facebook.

J'ai commandé la boîte à découpe début septembre 2025.
Depuis ils me roulent dans la farine, me répondant de temps en temps qu'il y a trop de commandes et que l'envoi est reporté.
Lorsque j'ai finalement demandé un remboursement au bout de 2 mois, plus personne ne répond.
Je suis maintenant convaincue que je me suis faite arnaquée.
Mon fils se réjouissait de recevoir ce produit. Il est très déçue.
MYPOOKINO = HONTEUX

Scam!!! Order in September still not arrived. Their excuse was they had in influx of orders and would get it out as soon as possible. It's December still nothing. AVOID

If there was a zero star i would have chosen that! Bought items early October and now its December still no updates on the postage! Wrote to customer service asking for refund and replied saying they can only do that once the item is returned (which might never happen at this rate!!) SCAM AVOID AT ALL COST!

SCAMMMMMMMM. You Will never be able to contact them and never receive the product

I have ordered it 3 months ago. Never recieved it

Ordered nearly 2 months ago with priority postage but nothing received. I wish I had read these reviews beforehand. So many people in the UK have had problems. Avoid.

SCAM !! Don’t order !! Product never arrived, tracking link was deleted by them.

"I’ll be honest, thought I got scammed. Then it arrived. It’s a solid, innovative toy that keeps myson engaged for hours. Worth the wait (barely)."