myown2hands.co Recensioni 

105
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I've had an amazing time using this company. I'll be honest, I purchased (several) kits, (many) years ago, but finally plucked up the courage to get cracking on them. 1st was the Christmas Kit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

High quality but warm and accessible tuition from leading basketmakers. The video production values are excellent too with carefully thought through angles so you can see exactly what Molly an... Leggi di più

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Valutata 5 stelle su 5

I just wanted to say how wonderful I found my experience with the berry basket course. Although my basket looked nothing like its intended image it was not due to poor instruction, rather my poor exec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We just finished making the Lighted Star kit. We had a great time working with a new type of willow. The video was clear and informative. The camera angles made is easy to see what the instructor was... Leggi di più

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Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

105 recensioni

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4,3

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(105)

37 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Enjoyable very clear tutorial

Enjoyable very clear tutorial, that I was able to go back over instructions several times. The customer service is brilliant, quick reply to any questions that came up, certainly looking forward to my next challenge.
Friends are very impressed with final article.
Thank you

24 febbraio 2025
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Risposta di myown2hands.co

Hello Heather,
Thank you for your kind review! We’re so pleased to hear you enjoyed the tutorial and that you were able to revisit the instructions as needed. It's great to know our customer service was helpful and that your friends loved the final result.

Remember, you have lifetime access to the course, so you can always come back whenever you're ready for your next challenge. We can’t wait to see what you create next!

Valutata 5 stelle su 5

The kit did take a little while to turn…

The kit did take a little while to turn up(think I ordered mine before Christmas and got it 3-4 weeks ago, but when it did I had every thing I needed and had already been sent a link to access the course so I could watch them before I got started. The videos describe everything you need to know in clear step by step instructions including preparing your dry bundle of sticks when they do arrive. I've just finished my bird feeder and despite a few hassles, it looks great....the birds are choosing this nice sunny day to ignore my efforts but we'll see how it holds up when they decide to come back. I was also contacted to ask how I was getting on (my sticks were still soaking at the time) but communication is RAPID. Overall loved the whole experience and would definitely recommend them. Thinking of saving for the bird house next.

18 febbraio 2025
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Risposta di myown2hands.co

Hello Lucy,
Thank you so much for your lovely review! We're so glad you enjoyed the course and that your bird feeder turned out great. It sounds like you’ve done an amazing job, and hopefully, the birds will appreciate it soon!

Thank you too for your patience over our busy period, we are all caught up now and excited that you're already thinking about the bird house as your next project. We look forward to supporting you.

Valutata 5 stelle su 5

What a fabulous company. Highly recommended

What a fabulous company. Great videos which make weaving really achievable. Fantastic people and customer service. I’ve done several of the baskets and the online videos are really detailed, with hints and tips that make it really possible to weave baskets starting from zero experience. I’ve been weaving now for a year - round, oval and square baskets, trays, stars and now reindeers. It’s been a joy to learn a new skill and with such greater tuition and support. Thank you to Patrick, Mollie and the rest of the team

10 febbraio 2025
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Risposta di myown2hands.co

Hello Catherine,
Thank you so much for your wonderful review! We're so happy to hear that you’ve enjoyed your weaving journey with us and that the videos and support have helped you progress from beginner to creating such beautiful pieces.

We’re grateful to have been part of your creative adventure, and we look forward to seeing what you make next!

Valutata 1 stelle su 5

Beware! Items do not arrive and they try to take your money twice

Beware! Read previous reviews about kits not arriving!
I ordered a basket kit on 30.1.25 and despite an email saying it had shipped, it was never sent to the courier and a fortnight later it still hasn't been sent. Promises by owner to 'follow up with warehouse' haven't happened. Also, the link that was sent giving me access to the course went instead to a screen asking for £129 and designed to look like my original payment hadn't gone through (the payment had already been taken when I ordered, I checked). Unsuspecting people will have money taken from their accounts twice if they assume their payment has failed and still not receive their kit or have access to the course. I am treating this company as a scam until I have proof otherwise in which event I will update this review. If you still decide to order from this company after reading this review, I strongly recommend you pay by PayPal so that you have a chance of getting your money back.

UPDATE 21.02.25: My items have finally arrived after a chapter of excuses - car accident, run out of leather, problems with computer etc. This took nearly a month so be aware if you want to receive a kit without hassle or within a reasonable timeframe.

21 gennaio 2025
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Risposta di myown2hands.co

Hello Clare,
Thank you for your feedback, and we’re truly sorry for the delays you’ve experienced. We’ve been unable to locate any orders under your name in our system, and we’d love to get this sorted for you. Could you please email us with your order number so we can look into this and make things right?

We understand your frustration, and while the delays you encountered may have seemed like excuses, we did our best to keep in touch and inform you of the situation. Please know that this isn’t a true reflection of our company, and we genuinely want to ensure you're happy with your experience and the outcome.

We’re looking forward to resolving this for you.

Valutata 5 stelle su 5

Kit for market basket was great with…

Kit for market basket was great with enough willow and the online course was comprehensive. Course presenter Mollie was very knowledgeable and encouraging and i am very pleased with my result as it was my first go at basketry.

4 febbraio 2025
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Risposta di myown2hands.co

Hello Mary,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your first Project. Mollie will be so happy to know her guidance made a difference in your experience. It’s fantastic that you’re pleased with your first basket—you’ve clearly got a knack for it!

We hope this is just the beginning of your basket weaving journey, and we can't wait to see what you create next.

Valutata 5 stelle su 5

I bought the wicker shopping basket for…

I bought the wicker shopping basket for my 21 year old son as a birthday present.
He loved the course and successfully completed the basket. It's absolutely beautiful and he's so chuffed with it.
The online teacher in the course was very good and clear.

17 gennaio 2025
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Risposta di myown2hands.co

Hello Alexa
Thank you for your lovely review! We’re so glad your son enjoyed the course and is pleased with his finished basket. It’s great to hear that the instructions were clear and helpful. We hope he continues to find joy and relaxation in working with his hands—it’s such a rewarding experience!

Valutata 5 stelle su 5

Amazing gift

I have 2 courses as a gift. And I have done the first one, loved it. So easy to follow and can pause and take your time. The tension tray is a great start with enough product to produce 2. I needed help on the course, (my fault... pressed the wrong button on the computer) I rang up and the phone was answered by a person!!!😀😀 And help was there... Amazing love it, and you can do the same course over and over again. Exceptional valve for money and really good for keeping the brain and hands active.

13 gennaio 2025
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Risposta di myown2hands.co

Hi Wendy! Thank you so much for your kind review. I'm so glad to hear you are enjoying your courses. Do let us know how you get on with your oval basket and if you have any question just give us a call back. V best wishes, Patrick.

Valutata 5 stelle su 5

Fantastic.......loved making this

Fantastic.......loved making this. I ordered the bird feeder and made it over the Christmas break. It arrived within a couple of days of placing my order and came with everything needed to produce a finished item. The instructional videos are really clear and go through the processes at a manageable pace. Would definitely recommend these kits and looking forward to doing another one

7 gennaio 2025
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Hello Brian
Thank you so much for your wonderful review! We’re so glad you enjoyed making the bird feeder. There’s something truly rewarding and relaxing about creating something with your hands, and we’re happy to hear the process was enjoyable for you. We can’t wait for you to try your next kit!

Valutata 5 stelle su 5

experience, in willow

What a great Christmas present.
Never worked with willow before and was a good experience.
Need to make sure you read the instructions and look at the videos,it's not to be rushed, wasn't sure if I socked the willow and let it rest enough, found the willow splits , but plenty of spares.
Have enough willow to make another star , hopefully with better results, we learn from our mistakes.

4 gennaio 2025
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Risposta di myown2hands.co

Hello Christine
Thank you for your great review! We’re so glad you enjoyed your first experience with willow weaving. The first project can always be a bit tricky, but with each one, it gets easier—your next one will definitely be better. All the best!

Valutata 5 stelle su 5

Best online course!

I bought the shopping basket and got the tension tray as an added bonus!

I did the tension tray before Christmas and I’m about half way through my shopping basket.

I’ve done lots of different craft learning but this has to be the best. The videos are completely clear and being able to watch how to do the hand movements is brilliant and watch them over and over.

I also had an issue (I’d not made my bottom arched enough - first attempt problem) and they were so quick to reply with tips which was amazing.

Would recommend to anyone I am totally addicted!!

16 dicembre 2024
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Risposta di myown2hands.co

Hello Holly
Thank you so much for your lovely review! We’re thrilled to hear that the videos have been helpful and that you’ve been enjoying your basket weaving journey. It’s great to know our tips made a difference, and we’re excited to see how your shopping basket turns out.

Thanks for the recommendation, and happy weaving!

Valutata 5 stelle su 5

Just brilliant

Just brilliant. I have been wanting to have a go at creating something out of willow for years, but always seemed daunting, and had no idea where to begin. I am so pleased I took the plunge, and ordered the bird feeder. The tuition is absolutely superb. I am a complete beginner. It was thorough, well explained, in a calm and steady pace to keep up with ( you can also pause, rewind etc). Will definitely be ordering another course and hone my new skill

6 gennaio 2025
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Thank you for your wonderful review! We’re so glad you enjoyed creating your bird feeder. It’s great to hear the course helped you feel confident as a beginner. We look forward to supporting you on your next project!

Valutata 5 stelle su 5

This was one of the best Christmas…

This was one of the best Christmas present my husband ever got me. Kit arrived quickly and had everything I needed with extra willow just in case you need it.
I did have a technical issue with the link to the enroll on the course but this is probably my husband fault, emailed Patrick on Christmas Day (not expecting a reply until the will after Christmas) and he messaged back supper quick. That’s customer service!!!.
100% recommend to any crafter that like there garden too.

4 gennaio 2025
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Risposta di myown2hands.co

Hello Kerry
Thank you so much for your lovely review, we really appreciate it!
Willow does make a perfect gift, and we are thrilled you enjoyed your Project. Sounds like you received some extra special customer service! We look forward to supporting you on your next one.

Valutata 5 stelle su 5

Fantastic Christmas present

Quick delivery, my husband ordered me a willow course for Christmas, at my request. It was delivered quickly and has been standing in the corner of my kitchen for the past month!
I was so excited to finally open it last week and start watching the online videos explaining what each project was and the steps to complete each one. The tutor was very lovely and easy to follow. It was easy to pause and give myself a bit more time when needed. Handling willow is a completely new thing for me and I absolutely loved it. Sometimes the willow broke a bit and the videos assured me that this was normal and part of handling a natural product. I never felt like I was doing it wrong or wasn't good enough. I simply pulled out another reed and started that bit again.
I was so pleased with my finished star which looked even more impressive when I attached the tiny lights which were included in the pack.
Thank you so much not only for teaching me a new skill but for giving me something I'm not ashamed to put on the wall. I can see the imperfections but that's part of the journey. Can't wait to try the next two projects.
I can't see how to add a photo but if I work it out I will because it's beautiful and you won't believe that this is my first ever try at using willow. In the meantime you'll just have to take my word for it 😃

30 dicembre 2024
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Hello Tracey,
Thank you for your lovely review! We’re so glad you enjoyed your project, and the videos are indeed perfect for pausing and rewinding at your own pace. It's amazing that you learned a new skill. We agree, the star with lights is a beautiful project. We can’t wait for you to try your next one—happy weaving!

Valutata 5 stelle su 5

Great service

Great service. Delivered on time but was missing 1 item, I contacted Patrick, he responded very quickly and sent the item out all has now been received and was received within a couple of days. Mistakes happen but this was rectified very quickly. Would definitely order again

16 dicembre 2024
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Hello Terri,
Thank you so much for taking the time to give us your feedback and review. We hope you enjoyed your Willow project, and look forward to supporting you on your next one!

Valutata 2 stelle su 5

I purchased 5 star kits for my…

I purchased 5 star kits for my daughter. Kits turned up fine. I never actually got confirmation email. (Had several emails saying order not complete). I have tried contacting company as without "course" all have is a pile of sticks.

4 dicembre 2024
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Hi Stephen
I'm so sorry for the slow reply to your email

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

As a result I've been a bit slower to respond to emails as usual.

You should have received an automated email from us with 5 link to access the course from us when you purchased
However i have now send you 5 more links to access the course, one for each of your party. If you have any further issues please can you ring me one 07958355781
v best Wishes
Patrick

Valutata 3 stelle su 5

Avoid at all costs! Read update.

I had exactly the same issue as Ken. No product, contacted after a week, would be with me the next day. No sign of it and no further contact. Luckily I paid by credit card and was able to claim it back. I would avoid!
Update: Patrick contacted me after Christmas and has delivered the items free of charge. The items look good. I have not yet looked at the course.

4 dicembre 2024
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Hello,
Im so sorry that your order was sent out a bit late.
Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and are I'm working pretty much 24 hours a day to get caught up.

As we are now all caught up, please send me an email with your order number and I will make sure your kit is sent out free of charge.

If you have any further issues please can you ring my mobile on 07958355781
v best Wishes
Patrick

Valutata 5 stelle su 5

Good customer service.

Due to my error there is a mistake in my order but I spoke today on the phone with the company who are going to send me the product I wanted. The video guides are really good, comprehensive and helpful. I’m really looking forward to starting the project. I like to support small businesses

12 dicembre 2024
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HI Yvonne
thank you so much for your kind review, I'm so glad we could get that sorted for you.
V best wishes and have a lovely Xmas
Patrick

Valutata 1 stelle su 5

No product and no refund, Patrick ignores contact

Unfortunately I have hade exactly the same experience as other recent posters. Ordered a kit which cost, in total, £107 and order confirmed.

The website promises 2 day delivery so after a week I asked if an update was available, I received an apologetic email from Patrick stating it would be dispatched that very day and delivered tomorrow.

A couple of days later nothing had been received and Patrick has ignored all of my subsequent attempts to contact him.

So now he has my money, has not sent anything out and is ignoring me. I have therefore raised a PayPal dispute, which to date he is also now ignoring.

A shame because the product looks good, but I would avoid buying from here.

UPDATE 20/12: since the seller replied below I am pleased to say he has followed through by doing exactly what he said. I have had my money refunded and unexpectedly the seller he’s sent me the item as a good will gesture.

4 dicembre 2024
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Hi Ken,
I'm so sorry to hear that your order has not arrived. I'm not sure why it has gone missing but i have issued you with a full refund and I have instructed the warehouse to resend it tight away so you will still get your product for free in time for xmas.

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and are I'm working pretty much 24 hours a day to get caught up, but as a result we have not been able to be as fast on email as we normally are. I can only apologise for this.

v best Wishes
Patrick

Valutata 1 stelle su 5

I would never use this company again

I would never use this company again - haven't received the materials. Website and kits looked great, so I ordered a kit that cost over £90. Waited a week and when I hadn't received anything I emailed..got a reply from Patrick saying it would be dispatched that day and should be with me next day. Nothing arrived so I emailed asking for confirmation it was dispatched...since then Patrick has ghosted me and not responded to my follow-up emails. Since ordering I've read the trustpilot reviews and it seems he does this a lot. Feels like a scam.

9 dicembre 2024
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Risposta di myown2hands.co

Hi David

I'm so sorry to hear that your order has not arrived. I'm not sure why it has gone missing yes but please could you send me your order number so i can issue you with a refund?

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and have been working pretty much 24 hours a day to get caught up, which we have now done
But as a result we have not been able to be as fast on email as we normally are. I can only apologise for this.
Please let me know what your order number is as now we are caught up i want to make sure you get your items in time for xmas.

v best Wishes
Patrick

Valutata 1 stelle su 5

No delivery and no communications

I ordered and paid for a gift, and since then there have been no updates, no responses to my emails, no telephone number and no delivery. Do not order from this company.

10 dicembre 2024
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Risposta di myown2hands.co

Hi Tracy
I'm so so sorry your item was a bit late. I can see on the system it has now been received.

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and have been working 24 hours a day to get caught up, but as a result we have not been able to be as fast on email as we normally are. I can only apologise for this.

v best Wishes
Patrick

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