My Znew meetone Breeze Pro 2 arrived with a missing box. I am leaving for the US shoetlt. They apopogized and brought the missing parts to me in rural Vic. Customer service doesn't get better than th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Service was good before I purchased the bike. After much deliberation and decision making, as I am a senior and pensioner. A lot of thought has to go into such an expense. I was promised a lot of ac... Leggi di più
Russell at "My One Bike" needs a medal. Could not be happier with my purchase and the purchase experience. Excellent service and advice, Russell really knows his stuff. Would not hesitate... Leggi di più
I was able to test ride before buying. Chris and Luke were lovely and answered any questions I had, they even followed up a few weeks later to make sure I had no issues. Their commuter bike is dece... Leggi di più
Dettagli dell'azienda
- Negozio di biciclette
- Grossista di biciclette
- Negozio di accessori per biciclette
- Officina di riparazione biciclette
- Servizio di noleggio biciclette
Scritti dall'azienda
Electric Bike Shop
Informazioni di contatto
3125, Melbourne, Australia
- luke@myonebike.com.au
- myonebike.com.au
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Made a purchase for a trike
Made a purchase for a trike
Great value for price
Exceptional knowledge of bikes and gave the right guidance
Pre sale and post sale services are perfect
Highly recommend
No communication for WEEKS
What started off as really helpful and friendly has now turned terribly. I’ve had several email and phone calls ignored and rejected. My bike was delivered two weeks later than I was informed. I’ve now been waiting over 8 weeks for my foot pedals (which I’ve paid for) and getting NO responses from anyone. I was promised an extra accessory as way of apology for the late arrival of the bike- fat chance that is ever coming. They’ve technically stole money off me and are ignoring me. Do NOT trust with your money.
Lovely person and great service
Lovely person and great service
I’m in love with the bike
They are e bike consultants
Nothing to give
I have request same day for delivery
I have request same day for delivery, But how ever today it’s been 8 days already but still not received my package and I have updated it only Tomorrow will be delivered! But it is never come, i pay $2000 but still have to walk for a week 😂
Russell was absolutely amazing to deal…
Russell was absolutely amazing to deal with , I'm glad we chose to buy from onebike , he gave us alot of information that we didn't know about and the best thing was he had what my son wanted at his home already built so made our life easier , thanks again Russell 😀
Nice product
Took a while to arrive, contacting the courier company was a nightmare, Myonebike were very responsive and helpful.
Been waiting for spare parts for 2…
Been waiting for spare parts for 2 months, these parts should be on the bloody shelf, so the client gets them within a week.
Great bike so easy to ride
Great, prompt service. I would highly recommend Myonebike.
I would recommend that instructions of how the last few items are attached for those of us who have not used or had anything to do with bikes for many years, and never an electric bike. Thanks Russel for your assistance.
Great service and good customer help .
Great service and good customer help .
They could not do enough to help with the process to purchase the bike .
Thank you George and company
Great advice when buying two very different bikes
I initially called onebike because of their great offer on a dual suspension electric bike. From the very first phone call I was able to speak with someone who was well informed, listened carefully, willing to be flexible, honest and I felt a genuine effort to be helpful rather than just make a sale. For example Russell rang us back and suggested a different bike for my partner who is quite small. This alternative bike had a smaller frame, a lower price but with a better electrical system. Naturally we were very happy. Russell went to a fair degree of bother to enable us to test ride the exact bikes my partner and I had chosen. Both bikes performed excellently with plenty of power, smooth gear changes and suspension, very comfortable especially for a first ride. All up a great experience. Thanks so much Russell for all your effort.
Ross and Nampech
Great bike
Great bike, fast delivery and husband loves his new bike.
Thanks Russell for keeping in touch with us.
Could be better
The communication from Russel was great.
The quality of the bike was less than great. No manual supplied.
My wife broke an Allen key tightning up a small screw. Threads were very rough and it was hard to tighten bolts.
customer plus service
The bike is good value for money, we had great customer service, Russel went out of his way a number of times for us
Dr Russell flyer.
It's a very good product.i was pleasantly surprised by the motor power also the quality and finish.
Sadly I underestimated my health , I'm finding it difficult to operate due to arthritis and vertigo. My young son enjoys it. Thanks.
Appreciate the help
Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.
Used and over priced
Bought a NEW replacement part from Russell, only for it to turn out to have been in used condition. No help in sorting a resolution because of the item I was sent was a used and scratched product. Product was overpriced for a secondhand item that I was told, NEW was what I was buying.
Russell is just exceptional,
Russell is just exceptional,
If you want an e-bike, talk to Russell before you make a decision.
Haven't recieved bike yet but all the…
Haven't recieved bike yet but all the help from Russell has been stellar! 5 star's⭐
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