Stay away from them. Difficult to deal with, clunky software, limited API features, and near impossible to talk to them if you have an issue. MY CC declined once and they automatically charged an ex... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Don't be tempted to get this software. Yes, it is cheaper. BUT, the total cost of ownership is so much higher! UI is very poor in many areas. Key functionality is lacking in areas that are not immed... Leggi di più
L'azienda ha risposto
I cancelled my account with this company over a month ago, yet I’m still receiving invoices and reminders that I’m about to be charged via direct debit. And before MYOB replies and says their stan... Leggi di più
L'azienda ha risposto
Signed up for a "free" 14-day trial, called & cancelled ONE DAY after signing up, they have since charged my credit card & informed me I am unable to be refunded as I needed to provide 10 business day... Leggi di più
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Scritti dall'azienda
Why do over one Million Australian businesses, accountants and bookkeepers use MYOB accounting software? Start a free 30-day trial and find out why.
Informazioni di contatto
168 Cremorne St, 3121, Melbourne, Australia
- myob.com
1,7
Pessimo
400 recensioni
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My Favorite Accounts Program
I love it that I tailor it to suit my needs. Just a small home based business that just needs the basics, and that is all I have to pay for.
6 novembre 2025
Non scritta su invito
Risposta di MYOB
This is awesome to hear Darwin! MYOB is an all-in-one, award-winning accounting software for businesses that flexes to support you wherever you are on your business journey and we love hearing that it's working so well for you! Cheers ^MYOB
We are now 2.5weeks into requesting…
We are now 2.5weeks into requesting help with an issue with the system and it still hasn't been resolved. Still waiting to hear back from someone from the Specialised technical team
21 ottobre 2025
Non scritta su invito
Risposta di MYOB
Hey Tania, we've reached out to you directly to confirm a few details. Once we have that confirmed we'll pick things up from there. Thanks ^MYOB
Wont file with I.R.D
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Hi Michael, we've followed up privately for more information. Once we have your reply, we'll move from there. Thanks ^MYOB
The system is easy to use and reliable.
The system is easy to use and reliable.
The only thing I would like to make easier is to remove the “ Shipping Address” from the standard invoice.
Many invoices I issue don’t require a delivery of the items invoiced.
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Thanks for your feedback Dennis, it's great to know MYOB's ticking the right boxes for you. If you have any suggestions that you feel will level things up for you, drop them in the Ideas Exchange on the MYOB Community Forum community.myob.com. You never know - you could influence a future upgrade! Cheers ^MYOB
An employee changed his email address…
An employee changed his email address so to get his wage statement. I changed his email address in his information details and found the appropriate wage statements and pushed send. Did this twice and he did not receive them by email both times, yes I pushed save both times and the new email address stayed where it was. So then I had to find the statement's again which they seemed to not want to be found. Then download them into a PDF and then go into outlook and make an email to the employee with the wage statement's attached. All this over a 3 hour period texting each other to see if the emails went through, and all this after working on site all day. Not happy Jan!! Will this happen for the next pay, employee not getting emails after I have pushed send?
4 novembre 2025
Non scritta su invito
Risposta di MYOB
Thanks for your feedback Richard! This should have been effortless and we're sorry to hear about your experience. It'll be worth double checking access permissions and settings to prevent this happening again. Our support crew are keen to help. Start by logging a support case via My Account myaccount.myob.com or connect with our support crew on our website myob.com/contactus. Thanks ^MYOB
Zero support
Zero support, malfunctioning or misconfigured settings, payments being double counted
I’ll be getting off as soon as I can
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Hey Russell, we know how important reliable product support is and we're genuinely sorry if this didn't land the way it should have for you. We'd love the chance to turn this around. If you haven't already, head to My Account myaccount.myob.com and create a support case or reconnect with our support crew so they can follow up for you myob.com/contactus. Thanks ^MYOB
Direct Debit Bill Fail/issues
I have tried numerous times to link my bank account details in the accounts portal for the direct debit payment. I am frustrated that this keeps failing and then I get an overdue notice. Several attempts to have this rectified have failed. I should not have to keep taking to someone for something that should just work from the portal for a basic task.
1 novembre 2025
Non scritta su invito
Risposta di MYOB
Hey Amanda, we've reached out to you directly to confirm a few more details. Once we have that confirmed, we'll pick things up from there. Thanks ^MYOB
Myob in the browser is great and the…
Myob in the browser is great and the price is what made me switch from xero.
05/11/2025 - The invoice app on Android is like an afterthought, trying to do a new invoice it regularly won't fetch the contacts, with an "oops something went wrong". The only way to make it work is uninstall, then reinstall and login etc. which is a pain as I am on multiple clients/properties most days and want to invoice while I'm out working, not when I get home on the laptop. The 255 character limit in the description is a pain too.
The Capture app has started crashing this week too, it takes a photo of the receipt, then crashes and doesn't send.
I would love to use the invoice app on the go, but have given up on it due to the above.
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Thanks for your feedback Gumboots Landscapes and Gardens! While we're glad you're finding value in the browser version - we're also keen for your experience using the MYOB Capture and MYOB Invoice apps to match the same standard. If you reach out to us via myob.com/contactus we'll dive in to get it back on track for you. Thanks ^MYOB
Myob software has been putting unknown…
Myob software has been putting unknown bills into our purchase account for months now,
Myob don't seem to care to fix it or investigate,
talk about fraudulent security concerns!
STAY AWAY FROM MYOB
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Thanks for sending more details through! We've looked up the case and confirmed the issue is already being worked on by our Product Development team. Once that update's ready, we'll contact you directly with next steps. We know it's frustrating when something takes time to resolve and truly appreciate your ongoing patience while we get it sorted. Thanks ^MYOB
You wanted a review
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Thanks for the review Peter! Cheers ^MYOB
System keeps dropping out lately
System keeps dropping out lately. I thought it was my internet connection but Xero, WhatsApp and email are all okay.
VERY annoying.
3 novembre 2025
Non scritta su invito
Risposta di MYOB
Appreciate you calling this out Bryan. We agree that stability does matter and are keen to pinpoint what's causing the dropouts. Please get in touch through myob.com/contactus and our team will follow this up for you. Thanks ^MYOB
The person who took my call understood…
The person who took my call understood my query and was able to assist promptly.
30 ottobre 2025
Non scritta su invito
Risposta di MYOB
Great to hear this Grace. Thanks for sharing! Cheers ^MYOB
lately I'm not happy
lately I'm not happy, I felt bullied into upgrading for invoicing when we don't even use MYOB for banking due to scammers!!we don't want our bank details in our account.
I kept ignoring it until I felt I felt I must get this or i won't be able to invoice customers anymore, we were thinking about not using myob anymore, but I wasted over an hour to phone MYOB to make sure they were not going to do anything if I didn't upgrade.
28 ottobre 2025
Non scritta su invito
Risposta di MYOB
Thanks for your feedback Michelle. Secure invoicing is designed to enhance security and give customers more control over online payments, not less - this includes the option to opt out of online payments as well. Find out more on our website www.myob.com/au/support/myob-business/sales/receiving-payments/online-invoice-payments and if you need a hand with options, reach out to the team online myob.com/contactus. Thanks ^MYOB
Very happy small business owner
For a small business owner with limited time and accounting ability, this system is brilliant. Great how my accountant can also login and check.
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Love this Richard! Simple, time-saving tools that keep you and your accountant on the same page - and happy, is exactly what we aim for. Thanks for sharing ^MYOB
It's easier to understand the entries…
It's easier to understand the entries as I'm used to it now
5 novembre 2025
Non scritta su invito
Risposta di MYOB
This is great to see Maria! Once things click it really starts to make managing your accounts so much easier. If you ever want to pick up a few extra tips, the MYOB Community Forum is a great space to connect with other users and our friendly community leaders as well community.myob.com. Cheers ^MYOB
User interface
5 novembre 2025
Non scritta su invito
Risposta di MYOB
Appreciate the review Harsha! Cheers ^MYOB
Thankyou Shanika!!
Shanika is patient and kind, and she has guided me through all of my sticky situations. I am grateful to have her as a backup. She doesn't judge, she is an expert in the program and she follows up on anything she thinks I need extra help with. I can't thank her enough.
22 ottobre 2025
Non scritta su invito
Risposta di MYOB
This is such a beautiful review Lisa! Shanika truly embodies the level of care we want for all of our customers and it means so much to see her wonderful work recognised here. We'll be sure to share your message with her (and the team). Cheers ^MYOB
Higher Subscription but lower performance
Increasing issues from slow performance to always needing to close.
Back up prompt issues still appearing after 2 years MYOB doesn't seem to want to find a fix.
Subscription cost increase but useability is getting worse & worse
6 ottobre 2025
Non scritta su invito
Risposta di MYOB
Hi Robert, if you have been using our software for a long time, perhaps you are on an older unsupported version? We have invested a lot into the stability and performance of our software and have seen great results over the last 12 months so we are surprised to hear this. If you have our desktop software, there are also some options available to try and speed up the file like clearing the AccountRight cache. Jump on to our community forum or get in touch with the support team to see how we can help. Thanks
You'll be paying for the bare minimum…
You'll be paying for the bare minimum in functionality.
After 4 years of usage below my review:
0 - customer service
0 - functionality
0 - customization
0 - export functionality
and so much more...
It's just horrible to use... And god forbid you want to export your OWN data... for example bulk exporting of contacts, uploads or even invoices is literally not possible... I had to write scripts to export things.
DONT USE MYOB. Use Xero! You'll thank me later.
16 maggio 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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