Seamless experience. Was able to speak to someone (knowledgeable and friendly) within 45 minutes and get the prescription I needed delivered to me within 24 hours. Super convenient. Edit - unfortun... Leggi di più
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Fantastic service. Easy to use and quick helpful and friendly. Had my medication prescribed and posted to my door the next day. Brilliant! Thank you
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Well!!! Amazing service!! Spoke to GP receptionist who advised the usual, no appointments but call back following day when they open to see if any availability that day … then she asked if I’d heard o... Leggi di più
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My local surgery is a break through in getting an almost instant appointment. I used video for synisitus and had a call back within the hour. I was thoroughly assessed and then given antibiotics and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Avoid frustrating waits for GP appointments. Get an online consultation for common conditions, and medication when you need it. Delivered for free.
Informazioni di contatto
Regno Unito
- mylocalsurgery.co.uk
4,4
Eccellente
571 recensioni
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Great service
I am very pleased with this service. My video consultation didn’t quite work so she phoned me instead and was so helpful. I hope to receive my medication in the post tomorrow.
22 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Denise,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
We truly appreciate your understanding and hope your medication has reached you safely. If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes,
The My Local Surgery Team
An amazing service……
Wow! What an amazing service. As I was unable to get a GP appointment without a 2 weeks wait, I searched the internet in desperation as I was feeling so poorly. I’m so glad I did. I was apprehensive at first and my expectations were pretty low to be honest. However, I was most impressed by how easy and how quick it was to get an appointment with a very knowledgeable pharmacist who was friendly and understanding, taking his time to thoroughly assess my symptoms. I felt in very good hands and the medication was despatched literally within 5 minutes of the call ending. I will most definitely use this service again and have already recommended it to friends.
22 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Denise,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
Our team works hard to make healthcare more convenient and comfortable, especially for those who find it difficult to get a GP appointment, so it’s wonderful to know our efforts are making a difference.
We really appreciate your support! If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes,
The My Local Surgery Team
Risposta di My Local Surgery
Hello Cristina,
Thank you very much for your wonderful feedback. We’re delighted to hear that you found the service excellent and we’re really pleased we could provide the support you needed.
If you ever need assistance in the future, please don't hesitate to reach out to us.
Kind regards,
The My Local Surgery Team
As soon as I applied online I directly…
As soon as I applied online I directly got booked for a next day consultation,the consultation pretty well.am very satisfied.
19 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Fatoumata,
Thank you so much for taking the time to share this feedback, it really means a lot to us. Your support and kind words are truly appreciated. If you ever need assistance in the future, please don’t hesitate to get in touch
Best Wishes,
The My Local Surgery Team
Fabulous
Fabulous, so quick and easy to speak to a medical professional and get the help I need instead of the 8am scramble to get a GP appointment.
19 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello ,
Thank you very much for your wonderful feedback. We’re delighted to hear that you found the service quick and easy, and that you were able to speak to a medical professional without the stress of securing a GP appointment. We’re really pleased we could provide the support you needed.
If you ever need assistance in the future, please don’t hesitate to get in touch
Kind regards,
The My Local Surgery Team
This is an amazing efficient service…
This is an amazing efficient service for treatment of a list of conditions. Working for the NHS for many years this service takes the pressure off GP services.
Friendly pharmacist.Thank you
13 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Andrea,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Absolutely Fantastic
What a brilliant service. I've been trying to get a GP appointment but to no avail, so I thought I'd try this video consultation instead and I'm so pleased I did. I spoke with a lovely pharmacist called Isaac who was so helpful and I'll receive my medication by courier tomorrow. Thank you so much for such a wonderful experience
12 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Francine,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Wishing you a speedy recovery :)
Best wishes,
The My Local Surgery Team
Absolutely amazing
Absolutely amazing
On time and so simple thank you
12 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Christine,
Thank you very much for your kind feedback. We’re so pleased to hear that you had a great experience and found our service both simple and accurate. Your satisfaction truly means a lot to us, and we really appreciate you taking the time to share your thoughts. Should you ever need any assistance in the future, please don’t hesitate to reach out
Best wishes,
The My Local Surgery Team
Great service
Great service. Very quick and easy to
use. next day delivery to my house for repeat prescriptions .
6 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hi Sarah,
Thank you so much for taking the time to share this feedback, it really means a lot to us. We’re so glad to hear that you found the service quick and easy to use, and that the next-day delivery worked well for you. Your support and kind words are truly appreciated, and we’re always here if you need anything at all.
Best Wishes,
The My Local Surgery Team
Brilliant service
6 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Kim,
Thank you for sharing this, it genuinely means a great deal to our team. We’re so pleased you had a positive experience, and we’re always here if you need any support.
Kind regards,
-The My Local Surgery Team
Excellent
Very easy,straightforward,very polite helpful pharmacist.
Would recommend this service
6 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello,
Thank you for taking the time to leave such positive feedback. We’re delighted to hear that you found our service easy and straightforward, and that our pharmacist was polite and helpful. Your recommendation means a great deal to us. Our pharmacist and team work hard to ensure everyone is well taken care of, and we’re very happy that our efforts are making a meaningful difference.
We truly appreciate your support and look forward to helping you again in the future 😊
Kind Regards,
The My Local Surgery Team
What a great service
What a great service, can't recommend highly enough for those illnesses that you can speak to someone about rather than having to be physically assessed. Booked my call within an hour of going online, great efficient, helpful and knowledgeable pharmacist. My antibiotics were sent that day and I received them the next morning. Brilliant.
2 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Helen,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Had an appointment on the 2/12/2025 and…
Had an appointment on the 2/12/2025 and was prescribed antibiotics that I paid £10 for & still haven’t received them . I want a refund . Nearly £500 loss from not being able to work because they were not sent.
2 dicembre 2025
Non scritta su invito
Risposta di My Local Surgery
Hello Morgan,
Thank you for getting in touch and sharing your feedback. I completely understand how upsetting it must be not to receive your prescription on time, especially when you’re unwell.
Your order was placed on 2nd January and was dispatched the same day. Unfortunately, it appears to have been lost during transit and was not scanned into the courier’s system, which caused the delay. Please don’t worry, I’ve already arranged for a replacement to be sent to you via first-class delivery, and I will personally monitor it to make sure it reaches you as quickly as possible.
Once again, we sincerely apologise for the inconvenience this has caused. In the future, for situations like this, please don’t hesitate to contact our customer service team directly, as they’ll be able to help resolve the issue more quickly.
Regards,
The My Local Surgery Team
Delivery is a joke
Paid extra for next day delivery for antibiotics for tonsillitis. Was promised I'd have them the next morning. It's now 11:30pm and they still aren't here. Would've been easier if they could've just let me pick up from a pharmacy.
2 gennaio 2026
Non scritta su invito
Risposta di My Local Surgery
Hello Michael,
Thank you for sharing your feedback and bringing this to our attention. I’m really sorry for any inconvenience caused.
Upon checking, I can see that your order was delivered successfully yesterday. I understand that you had paid for the 24-hour guaranteed delivery, but it was delivered within 48 hours. To resolve this, we’ve processed a refund of the postage fee to your original payment method.
Once again, I sincerely apologise for the inconvenience and frustration this may have caused. We really appreciate your patience and understanding and look forward to providing you with a seamless experience going forward.
Kind Regards,
The My Local Surgery Team
Brilliant
Brilliant. Appt within an hour and antibiotics delivered through my door the next day (new year's eve). 10 stars from me!
30 dicembre 2025
Non scritta su invito
Risposta di My Local Surgery
Hello Suzanne,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
I was able to book an appointment…
I was able to book an appointment within an hour and my prescription was with me the next day. Friendly, quick and very convenient service.
25 dicembre 2025
Risposta di My Local Surgery
Hello,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
Our team works hard to make healthcare more convenient and comfortable, especially for those who find it difficult to get a GP appointment, so it’s wonderful to know our efforts are making a difference.
We really appreciate your support! If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes,
The My Local Surgery Team
Such a helpful and friendly service
25 dicembre 2025
Risposta di My Local Surgery
Hello Kirsten,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Really good service
Really good service. Having been poorly all over Christmas I wish I knew about this service sooner. Called on time and was polite and helpful. Thanks
30 dicembre 2025
Non scritta su invito
Risposta di My Local Surgery
Hello Charlotte,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
Our team works hard to make healthcare more convenient and comfortable, especially for those who find it difficult to get a GP appointment, so it’s wonderful to know our efforts are making a difference.
We really appreciate your support! If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes,
The My Local Surgery Team
Brilliant service
Brilliant service. When booking a doctors appointment can take weeks this service was provided same day by a very polite and patient lady. Thank you
30 dicembre 2025
Non scritta su invito
Risposta di My Local Surgery
Hello Andrew,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience and that our team was able to provide thorough and helpful care from the comfort of your home. Your words mean a lot to us, and we’re glad we could make your consultation easy and effective while you’re unwell.
Best wishes,
The My Local Surgery team
Brilliant service
Brilliant! Fast service, had appointment on time, got delivered in days so I don’t have to worry before Christmas. Highly recommended.
16 dicembre 2025
Non scritta su invito
Risposta di My Local Surgery
Hello,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Wishing you a pleasant holiday season and continued good health.
The My Local Surgery Team
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