Learning Online  Recensioni 987

TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

My partner is paying off 5K for an animal studies course that isn’t going to do anything for him career wise. This company is a complete rip off - these courses are not VET (vocational education) appr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tom made the enrolment process so easy with his knowledge of his job, friendly manner and patience. Abby (tutor) is super friendly and guided me through the dashboard, outlining course structure clea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wow the excitement for officially now being enrolled into a course I'm beyond excited to complete is an overload. Huge thank you to Kyle who made the process extremely easy and making it all happen i... Leggi di più

Valutata 5 stelle su 5

Absolute best thing I've done in a long time. 37 years since I last studied. Amazing how much this sharpened my mind again. Thankyou to everyone that marked my work, especially Marie. Your comments w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Scuola di studio da casa

Scritti dall'azienda

Learning Online is an education provider in the short course space. Get accredited with Learning Online in Animal Care, Beauty Therapy, Business, Agriculture and SO much more! Learning Online provides for students all across Australia. There is no requirements, we have a course for everyone and our friendly support team can help YOU learn at YOUR pace! Inquire TODAY!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

987 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I really enjoyed my zoology course…

I really enjoyed my zoology course everything was super easy to understand and the fact I didn't feel rushed made it 110% more relaxing unlike other courses I have done.
I felt very confident in knowing I would get support aswell if I needed. Overall very happy .

1 dicembre 2023
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Risposta di Learning Online

Hi Lisar,
It's great to hear about your positive experience!
It's a wonderful feeling knowing that you're supported every step of the way throughout your studies - be sure to let our tutor team know if you need anything!
Best of luck.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 1 stelle su 5

I don’t recommend.

Joining was easy and had a very good customer service, the second I was signed on that’s when the great service stopped.

A week after joining I decided against the career change I’d decided to use the course to achieve.
I asked how can I cancel & im happy to pay any admin fees and not pursue any type of refund for the few hundred already paid.
The amount of help I got via email was a short answer saying “after three days, there is nothing we can do”

Given that online education is based off of word of mouth and online reviews, I thought let’s post my dissatisfaction, strong desire to advise people to stay away from undertaking study through said provider and see if there really is “nothing that can be done”.

I have no desire to pay more than 6k for a course that I have no desire to complete, no plans to become a professional in the field and can easily be seen to have not even logged in or completed further exams.

How hard is it to say, it’s not for you….. this is what you need to pay in order to cancel and then we go seperate ways????

26 ottobre 2023
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Risposta di Learning Online

Hi Josey,

Thank you for sharing your experience.

We acknowledge your feedback and regret any frustration you've experienced. Regarding your cancellation request, as per our policy, the three-day cooling-off period is a set timeframe that we have in place for cancellations. Unfortunately, as your request has come post your 3 day period elapsing, as a business, we've incurred significant costs in facilitating your studies which have subsequently become unrecoupable. However, we did extend our support by offering alternatives such as a course extension, a course swap, or exploring financial hardship options.

Once again, we appreciate your frustration, however, to say that our response to your request was simply "there is nothing that can be done" is a very unfair characterisation of how this was handled. Please understand that many institutes would not offer a complimentary course swap or a complimentary extension and would remain firm that students complete the course they have agreed to. We always try to be flexible.

While we understand your decision not to pursue the course further, it's essential to highlight that our policies are in place to ensure fairness and consistency for all our students. If you have any further concerns or would like to discuss your situation, we encourage you to contact our customer service team directly via cancellations@mylearningonline.co.

Lastly, Josey, we truly wish you completed and experienced our service in full, we are sure if that were the case, you would have had a completely different experience with us and in turn, this review would be a positive one.

Regards,
Learning Online Team.

Valutata 5 stelle su 5

User-Friendly, Thorough and Awesome Supports

The Professional Dog Grooming Certificate offered by mylearningonline in conjunction with igroomhub was thorough, detailed and easy to follow! It offers in-depth advice and coursework that can be hard to learn just “on the job”.

The tutors are friendly and supportive and offer valuable and honest constructive criticism, suggestions and feedback. They helped to make this course a pleasure to complete!

Signing up was oh-so-easy and tutors are also quick to respond when you have a question or need help with the course content.

I would recommend this course to anyone interested in becoming a certified Dog Groomer. 5 ⭐️

23 novembre 2023
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Risposta di Learning Online

Hi Jaz,
It's been a pleasure seeing your high quality work come through to our tutor team - You absolutely smashed your course!
We are looking forward to seeing you develop into an elite professional dog groomer.
All the best!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Thank You Upstanding Support Network

Professional Photography Certificate, with Learning Online has been made available with Jimmi's guidance.
Well spoke, no joke.
Thank you to the tutors and staff for thier presence at work today.
Efficacy, Energetic Enthusiasm in the ears.
Looking forward to the 5in1 process with check ins on the regular.
Team Awesome !
Io

16 novembre 2023
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Risposta di Learning Online

Hi Felicity,
Thank you for the amazing feedback!
All the best with your studies.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

I enjoyed the flexible nature of…

I enjoyed the flexible nature of working through the course. I enjoyed gaining a greater understanding of the horticultural environment, its application to the world, and how I can do better on my own. It was easy to read, to complete the exams and assignments.

15 novembre 2023
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Risposta di Learning Online

Hi Shayne,
We appreciate your kind words!
Best of luck in getting into the horticulture industry.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

The setup staff made it such an…

The setup staff made it such an effortless process, Trent for signing me up and the lovely irish lady (sorry i forgot your name please dont hate me) walking me through everything on the dashboard aswell as what i would like to see myself going into and my interests. Transparency is key and im fully confident that this will spark a new love in my life, excited to hear from the tutors now and well on the way to success. Thanks to the people making this available to all, cheers Get Course!!!! Get it now!!!!

9 novembre 2023
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Risposta di Learning Online

Hi Josh,
Thanks for the feedback mate!
We're stoked that you had a great experience with our enrollments team and we're pumped to see what you can achieve through your studies.
Good luck!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Chat with Kristy

Very good chat, very helpful and lovely person. Feel safe to contact if I need help

7 novembre 2023
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Risposta di Learning Online

Hi Teagan,
We appreciate your lovely feedback!
Good luck with your studies.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Cheers Jimmi?

Cheers to Jimmi for making the whole process super easy and straight forward, explained everything perfectly and made the whole process super easy.

7 novembre 2023
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Risposta di Learning Online

Hi Hoani,
Thank you for the kind words!
We're glad you found the enrollment process stress free.
Best of luck with your course!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Liam and Kristy were amazing to deal…

Liam and Kristy were amazing to deal with.
They made the whole process seem effortless with the way they communicated etc.
They were extremely helpful. I'm impressed with how well the learning platform is, as well as the support from everyone.

3 novembre 2023
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Risposta di Learning Online

Hi Janelle,
Thank you for the kind feedback!
Please be sure to keep us updated on your course progress.
All the best.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Amazing and detailed service!

As a newbie to photography, I was looking around on different websites and Learning Online caught my eye. Dylan gave me a call shortly after I sumbitted my enquiry and we got straight into it. Dylan spoke very clearly and detailed. He made sure I understood what he was talking about and made this new chapter for me very exciting!

26 ottobre 2023
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Risposta di Learning Online

Hi Shae,
Congratulations on embarking on an exciting new chapter!
We can't wait to see what you can achieve through study.
Best of luck!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Kristy made it so simple and easy to…

Kristy made it so simple and easy to understand , and em could not wait to get started she meet a kindred spirit in kristy

24 ottobre 2023
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Risposta di Learning Online

Hi Megan,
Thank you for your lovely feedback!
All the best.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Lovely!

I haven’t started yet, but all of my worries about the course were soothed with a lovely chat from Scott. I can’t wait to start a career I’ve been wanting for years and finally have a way to get there!

23 ottobre 2023
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Risposta di Learning Online

Hi Jannah,
It's amazing that you finally have the opportunity to chase your dream career - we are stoked to be a part of your journey and cannot wait to guide you to success!
Best of luck.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

I was dealing witha Will from Learning…

I was dealing with Will from Learning Online, he was so helpful, easy to talk with and always available to answer any questions I have.

7 ottobre 2023
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Risposta di Learning Online

Hi Emma,
Thank you for your feedback!
Good luck with your course.
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

All the help I had was great

All the help I had was great! Got along of encouragement from deb. Was a great achievement and I have my second photo shoot tonight.

20 ottobre 2023
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Risposta di Learning Online

Hi Melanie,
It's awesome to hear that you're already putting your newly acquired skills into practice!
Please feel free to share some photos with us - we'd love to see how you're going.
All the best!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

I absolutely loved the course

I absolutely loved the course, every part of it was smooth and knowledgeable. I jumped into a whole new sector and these guys made it so easy and were super helpful in helping me decide upon my new career. The online platform was easy, beneficial and reliable to be able to learn and answer questions. I highly recommend this to anyone wanting to study. I am beyond pleased and happy with the experience, I’ll definitely be going through them again to further my study if needed!

16 ottobre 2023
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Risposta di Learning Online

Hi Abby,
We appreciate your lovely feedback.
We love return students and if you decide you're wanting to complete further courses we'd love to offer you a discount of 30% on your next course!
Keep us updated.
Best of luck!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Wonderful tutor support

All the tutors I had contact with were so helpful and kind. They really helped explain questions that could be understood in a way relatable to individual situations.

16 settembre 2023
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Risposta di Learning Online

Hi Levana,
Thank you for your kind words.
Good luck with your studies!
Regards, Learning Online Team
If you require any further support, please lodge a ticket on https://help.mylearningonline.com.au/

Valutata 5 stelle su 5

Trent Stephenson was Awesome 👌

Trent Stephenson was kind. Helpful and patient. Very professional and very responsible to each and every question I had from beginning to end of the enrollment process 👏. The Videography Course Team, of tutors and supporters who followed my encounters with Trent were so helpful that it is unbelievable that in this day and age people of different ages, language, cultural and technological backgrounds could communicate online so EFFORTLESSLY that anyone can enroll, do and pass this course to open multiple doors of opportunities at the same time. What they gave me during our interactions was BELIEF IN MYSELF. I THEREFORE KNOW THAT I AM THE MASTER KEY THAT UNLOCKS EVERY DOOR TO MY WILDEST DREAMS. Thank you Trent Stephenson and Online Videography Course Team Members . If I can open this door, ANYBODY CAN. Highly recommend this course to all people 👍 everywhere in our Little Beloved Global Village. ❤️ ❤️

3 ottobre 2023
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