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Valutata 2 stelle su 5

Hi my food box arrived for this week With veggies that aren’t ripe and won’t be ready this week very disappointed that you would send out unripe food that is meant to be eaten this week, this is no... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I’ve been an on and off My Food Bag customer for years. It is expensive but some weeks convenience is paramount. I usually have the account on pause and wait until they send promotions otherwise the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just love My Food Bag which I get most weeks. As a household of two I just love knowing what I am cooking and to be able to try different recipes I probably wouldn't attempt. The quality of the in... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great tobbe able to answer the question "what's for dinner?" Without thinking. A good variety of choices, especially as we order the gluten free box. The only downside side is the delivery is on a Sat... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di ordini alimentari online
  2. anche in
  3. Fornitore di prodotti alimentari

Scritti dall'azienda

My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(1014)

57 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Game Changer for me

My food bag pre-made meals have been a game changer for me with a toddler and husband that works away. I have little time to prepare meals so the pre-made are super convenient and easy for me. There’s a good selection, although a few new ones would be nice but overall I think I’ve only ever not liked one meal because it didn’t appeal to my taste but everything else has been great. By far superior to others ready-made. Really happy all round with the app, ordering, delivery etc.

27 agosto 2025
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Risposta di My Food Bag

Hiya Rachael! Thank you for the fantastic review, we're so happy to hear that we've been able to make dinner time much easier for you and your family. We too agree that more the variety the better and therefore passed your feedback to our chefs who will work towards whipping up more recipes for our customers to select from. Hope you enjoy your future deliveries with us! - My Food Bag Foodies

Valutata 5 stelle su 5

Absolutely loving bargain box

Absolutely loving bargain box. Good size meals even the fussiest child is enjoying what I am cooking. Sticking with my food bag as ive tried other meal providers and they aren't as good as bargain box. Awesome company to deal with and there site is user friendly.

20 agosto 2025
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Risposta di My Food Bag

Hi Kelly! Thanks so much for the awesome feedback! We're so happy to hear you're loving Bargain Box and that even the fussiest eater is on board is a big win! It means a lot to know you've tried others and chosen to stick with us. We’re glad you find the site easy to use too. Thanks for being part of the Bargain Box whānau! - Bargain Box Buddies

Valutata 5 stelle su 5

Yummy Ready Made meals.

I am getting the Ready Made meals and just love them. They come in separate containers some can be heated in the microwave some in oven (I also heat them in their container in Air Fryer.). There is a good variety of meals each one so yummy and tasteful. They taste fresh and real. My favorites- chicken and vegetable pie, macaroni cheese which also has cauliflower in it to give a nice different texture...and many more.

17 agosto 2025
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Risposta di My Food Bag

Hi Bev! Thanks so much for your wonderful feedback! We’re so happy to hear you’re loving the Ready Made meals and finding them so convenient and tasty. It’s great to know they’re working well in the air fryer too! The Chicken & Vegetable Pie and the Mac N Cheese with Cauliflower are definitely favourites for a reason. So glad you’re enjoying the variety, we really appreciate your support! - My Food Bag Foodies

Valutata 1 stelle su 5

cunning people

cunning people so my mother ordered from them about a year ago because she had a coupon then the order was fine then 2 weeks ago she decided to have a look again at the site logged into her account looked what meals she wanted to get she never confirmed that what she wanted to get as she added 2 thing but her phone died then today we get a box from them turn up

we called them on the phone to say this is a mistake and we want to return the box but they said we are unable to take it back because its food products and

and after we told them what happens they just tell us the meals you chose where added to your box so but we never even confirmed that what we wanted they told us we tried charging your visa card 3 times but it declined it declined because that was my mums old visa card

why would they ship something out without payment first or contacting my mum that the visa card payment was being declined before shipping the box??

it like if buy something off amazon they would never ship the item without payment

this is a cunning thing to do

also they were kinda rude on the phone kinda talking in a rude tone asking my mum pay the money

:(

17 agosto 2025
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Risposta di My Food Bag

Hi Nicky, we're sorry to hear that you and your mum have not had a good recent experience with us. We take feedback like this very seriously and regret that at the time we were unable to help assist you in your request. We’ll make sure your comments are passed on to the relevant teams. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz - My Food Bag Foodies

Valutata 5 stelle su 5

I like the variety in recipies

I like the variety in recipies, the quality of the ingredients.
I order a couple of times a month for 2 people. The meals are really generous and there is always leftovers for lunch. Sometimes i freeze the meat and make soup with the veg, and make the recipie the nxt wk. Its quite nice to have a change in what you normally eat and its much healthier than takeaway yet feels like a treat.

2 agosto 2025
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Risposta di My Food Bag

Hi Tracey, thank you for your lovely feedback! We're so pleased to hear that you've been able to enjoy your meals for both dinner and lunch, and that these meals are making dinner time much easier while providing fresh ingredients each time. - My Food Bag Foodies

Valutata 1 stelle su 5

Just waiting to scam you!

One of the worst organisations in the country. They have literally designed a system that aims to charge customers for orders they don't want or can't pay for. They actively try to obfuscate this truth with typical gaslighting arguments, many if which are evident in their replies to similar complaints here on trust pilot. This strategy is fundamentally stupid. It's destroys customer trust, tarnishes the company's brand and leaves innocent customers to deal with debt collectors and potential credit implications. There are several options the company could implement to ensure this situation never occurs, but they choose not to, all in service of short term profits. Pathetic.

26 febbraio 2025
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Risposta di My Food Bag

Hi there, thank you for your review. We are sorry to hear that your experience with our service has not been a good one. If you would like to discuss this matter further with someone, please give us a call on 0800 469 366 or email us on hello@myfoodbag.co.nz. - My Food Bag Foodies

Valutata 1 stelle su 5

Dissappointing experience, unhelpful staff

I was a happy customer for years until a recent incident with delivery. I changed my address but did not realise I did it as a one-off and system did not save the new one. When I ordered a new box, system provided the old address, by default. Next day I realised address was wrong, contacted MFB but it was too late to alter it and "nothing could be done". It was Tuesday evening when I spotted the error, delivery was due next Monday. How come nothing can be done?? How can a company that pretends to care about food, nutrition, enviroment, etc allow a delivery of food worth 300 NZD to nowhere, where there is nobody to collect it , knowing that it is going to be wasted?? Took me many phone calls to NZPost during the whole week to be able to alter the delivery address once the box was picked up by them the following Monday, with the consequent 48hrs delay. During all that time MFB continued to say the could not do anything, which is unbelievable as the box was with them.

13 agosto 2025
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Risposta di My Food Bag

Hi Marta, thank you for your review. We are sorry to hear that your experience with our service has not been a good one. If you would like to discuss this matter further with someone, please give us a call on 0800 469 366 or email us on hello@myfoodbag.co.nz. - My Food Bag Foodies

Valutata 5 stelle su 5

Cooking for one made super easy!

With hubby away for over a week, I ordered Ready Made Meals for one. The main reason was to have nutritious meals easy to heat and heat after a long day at work.
In the past, when I have been on my own, cheese & crackers or an egg on toast have sufficed! Cooking for one not my favourite activity 😊
The meals were fantastic - 3 weeks, 4 meals for the working nights. I reheated in the oven & in 20minutes had a tasty, healthy meal.
Will use again!

28 luglio 2025
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Risposta di My Food Bag

Hi Sharon! Thank you for your lovely review! We're so pleased to hear that our Ready Made meals have helped you out when its just you. We look forward continue providing you delicious and fresh meals moving forward. - My Food Bag Foodies

Valutata 1 stelle su 5

Loyal customer no more

Have been using My Food Bag on and off for years and overall have been happy and would consider myself a loyal customer. I have also recommended many people to My Food Bag. I was heading away so paused my delivery for a week, which was on a Saturday. On the Monday I had an email saying my order was out for delivery for the coming weekend! (In 6 days time). On the Monday morning I quickly contacted My Food Bag explaining I paused it on Saturday as I knew I would be away. They shut me down, saying there is no way they could change it as they had already started processing the order. They were not interested in the fact this could have been an online error or even interested in listening and accommodating me in any way. I contacted them many times saying I had paused that week and maybe it was an error on their end, also stating that I am a loyal customer who loves MFB! I asked them not to deliver as I was away and the food would go to waste. They delivered anyway and of course the food went to waste, sitting outside for days. I will not pay for this out of principal. This food could have gone to someone in need, if they had just listened to me!! They do not look after their customers and have since sent me to debt collection company for that one delivery. I feel very let down by this company, I will fight this out of principal.
They do not care for their loyal customers or listen to what they are saying. This is so wrong and highly disappointing. After recommending so many people to this kiwi company, I will now be telling people to stay away! Go elsewhere.

1 giugno 2025
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Risposta di My Food Bag

Hi Rebecca, we're sorry to hear that you have not had a good recent experience with us. We take feedback like this very seriously and regret that at the time we were unable to help assist you in your request. We’ll make sure your comments are passed on to the relevant teams. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz - My Food Bag Foodies

Valutata 5 stelle su 5

Yummy Deliciousness

We have had consistently utterly delicious, healthy meals, fresh and great quality ingredients, deliveries on time, communication excellent. Love, love, love My Food Bag… takes care of the dreaded “what shall we have for dinner tonight?” moments too.

20 marzo 2025
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Risposta di My Food Bag

Hi Bronwyn, thanks for your lovely review! We're so pleased to hear that My Food Bag has made dinner planning that much easier and more enjoyable for you and your family. We look forward to continue providing you fresh and healthy meals. - My Food Bag Foodies

Valutata 5 stelle su 5

Convenient and accessible

Love the automation, variety and quality of food!

6 agosto 2025
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Risposta di My Food Bag

Hi Laura! Thank you for your lovely review! We're so pleased to hear you're find the meals both delicious and convenient. We truly appreciate your support - My Food Bag Foodies

Valutata 1 stelle su 5

If I could give it a zero I would

If I could give it a zero I would. They send you boxes when you don't expect them and they are not flexible and not understanding. I didn't receive an email to confirm a delivery so was sent it anyway. No chance to change or cancel there is no flexibility what so ever.

5 agosto 2025
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Risposta di My Food Bag

Hi Jacqui. We're sorry to hear that you haven't had a good experience with us recently and we have let you down. We understand how frustrating this must be. If you would like to discuss this further with someone please give us a call on 0800 469 366 or email us on hello@myfoodbag.co.nz. - My Food Bag Foodies

Valutata 5 stelle su 5

So happy!

We absolutely love My Food Bag. We have decided to give the Fresh Start option a go. The meals so far have been delicious, easy to make, lovely fresh ingredients. I love having the convenience of knowing what meals I will make during the week. Keep up the great work team ❤️❤️❤️

3 agosto 2025
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Risposta di My Food Bag

Hi Laura! Thank you for your lovely review! We're so pleased to hear you're enjoying the Fresh Start meals and finding them both delicious and convenient. It’s great that the fresh ingredients and easy recipes are making a difference in your weekly routine. We truly appreciate your support - My Food Bag Foodies

Valutata 5 stelle su 5

The single service ready made meals are a hit!

I love the readymade single serve meals! They suit my lifestyle perfectly - I order quite a few at once & pop them into the freezer on delivery, then I take one out each day. The variety of meals & the quality ingredients exceed my expectations every time. Thank you for providing a great service My Food Bag!

13 luglio 2025
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Risposta di My Food Bag

Hi Rachael! Thank you for your kind words! We're so happy to hear that our Ready Made meals are making life easier and fitting seamlessly into your routine. It’s fantastic to know the variety and quality are consistently hitting the mark. We truly appreciate your support and look forward to continuing to deliver meals you love! - My Food Bag Foodies

Valutata 5 stelle su 5

Excellent quality

I have been receiving deliveries for sometime and the quality of meat and vegetables is excellent. Delivery comes in the correct time slot and is well packaged. I continue to appreciate the service My Food Bag provides and the menu options offered. Thank you

30 luglio 2025
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Risposta di My Food Bag

Hi Liliane!, Thank you for your kind words and ongoing support! We're so pleased to hear you're enjoying the quality of our ingredients and reliable delivery service. It's great to know the menu options continue to meet your expectations. Thank you again - My Food Bag Foodies

Valutata 5 stelle su 5

Ready Made Meals - My Food Bsg

I have loved receiving my Ready Made meals weekly during recovery from surgery.
The My Food Bag App is user friendly and easy to set up.
There is a good variety of nutritious seasonal and tasty meals available each week. They are so easy to heat, or cook and eat. I am a great fan of the sustainable environmentally friendly packaging. Meals arrive without hassle at a predetermined time each week. You can stop your meals at any time, change the number you recieve on any given week and they even offer a shop now to bring additional products like cheese, bread milk.
I would thoroughly recommend to anyone.

30 luglio 2025
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Risposta di My Food Bag

Thank you so much for your lovely review Tracey! We're thrilled to hear that our Ready Made meals have been helpful during your recovery and that you've found the app and service easy to use. It’s great to know you're enjoying the variety, taste, and convenience of the meals, along with the sustainable packaging. We really appreciate your recommendation and support! Wishing you a smooth and speedy recovery! - My Food Bag Foodies

Valutata 1 stelle su 5

I don't like orders being placed…

I don't like orders being placed without notice - that food tends to be wasted/thrown out and I'm almost at the point where I'd be better off cancelling.

30 luglio 2025
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Risposta di My Food Bag

Hi there, apologies you are not happy with having an on-going subscription! If you do not wish to receive recurring deliveries, we would recommend cancelling your subscription. Please feel free to contact us on 0800 469 366 or hello@myfoodbag.co.nz if you need any assistance with this. - My Food Bag Foodie

Valutata 5 stelle su 5

Convenient and Tasty

I am disabled, and don't have the energy to cook all my meals. The ready made meals are so helpful for me. They are well balanced and taste amazing

20 luglio 2025
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Risposta di My Food Bag

Hey Bennie, thanks for your kind review! We are so glad to hear our Ready Made meals are a convenient and tasty option for you! Thank you so much for your support! - My Food Bag Foodies

Valutata 4 stelle su 5

The variety of choices and portion…

The variety of choices and portion sizes is great.

21 luglio 2025
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Risposta di My Food Bag

Hey Christel, thank you so much for the lovely review! We are so glad to hear you're happy with the variety and portion sizes offered. Thanks for your support - My Food Bag Foodies

Valutata 5 stelle su 5

Excellent deliveries

We've had great experiences with getting bargain box delivered. Everything arrives well packaged and on time with everything accounted for. It gives us the opportunity as a family to try some meals we otherwise wouldn't, we enjoy our meal experiences very much!

12 luglio 2025
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Risposta di My Food Bag

Hi Michelle, thanks for your review! We are so pleased to hear you are enjoying your Bargain Box experience. It is great to hear that your family are getting stuck into some new meals you otherwise wouldn't try. Thanks for all your support! - My Food Bag Foodies

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