Great service. Needed the car by a certain time for work and they accommodated with no hassle despite having I.T issues through the day causing delays for customers. Appreciate the customer service!
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Scopri cosa dicono le persone
the guy at the reception there did not care about what was happening. he literally said " i do not know i got distracted and forgot" what i asked him to do. Which was change my DRL in my car after le... Leggi di più
I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignoran... Leggi di più
Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay onlin... Leggi di più
Dettagli dell'azienda
- Gommista
- Servizio componenti elettrici per auto
- Negozio di batterie per auto
- Riparazione e manutenzione auto
- Meccanico
- Servizio di cambio dell'olio
Informazioni su mycar Tyre & Auto - Parramatta
Scritti dall'azienda
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informazioni di contatto
Westfield Parramatta 9A Aird St, 2150, Parramatta, NSW, Australia
- (02) 9212 8936
4,7
Eccellente
505 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I recently attended to pick up my car…
I recently attended to pick up my car after repairs, and overall I do like this place — the team on site are always helpful and supportive. This is not a complaint about their customer service at all.
However, my experience this time was quite stressful due to a system issue. I was informed on arrival that the EFTPOS machines were not working. I had planned to pay using Afterpay, but because of the outage, this option wasn’t available and there was no alternative way to complete the payment online.
I asked if it would be possible to leave a deposit or provide ID and return to finalise payment once the system was restored, but I was advised that the car could not be released without full payment.
This situation wasn’t caused by the customer, yet it left me feeling stuck and overwhelmed with no options. I ultimately had to borrow money just to retrieve my car.
I believe management should have better contingency plans in place for situations like this, so customers are not put under pressure due to system failures beyond their control.
29 aprile 2026
the guy at the reception there did not…
the guy at the reception there did not care about what was happening. he literally said " i do not know i got distracted and forgot" what i asked him to do. Which was change my DRL in my car after leaving the car there for 5 hours. everything else was done okay.
29 aprile 2026
Great service
Great service. Needed the car by a certain time for work and they accommodated with no hassle despite having I.T issues through the day causing delays for customers. Appreciate the customer service!
21 aprile 2026
Prompt response to my questions and…
Prompt response to my questions and service was completed within the time span nominated. Very satisfied with he service.
17 aprile 2026
I love the staff at Parramatta
I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignorant when it comes to my car and as she is an old gal, and so is the car! I’m so happy the staff here care.
17 aprile 2026
very through
very through, easy to book in the service, good pricing, flexibility re drop in and collection of the car, 12 months roadside assistance
17 aprile 2026
Exceptional service
Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay online, reasonable price. I am so grateful, thankyou!
11 aprile 2026
Good communication and service.
14 aprile 2026
Because of the severe they give and…
Because of the severe they give and never try to put anything over the customer
14 aprile 2026
Great service but despite paying for…
Great service but despite paying for the service it has not been emailed to me. Please email the invoice
.
30 marzo 2026
Very good experience with Mycar
Very good experience with Mycar. No problem booking in for the log book service and a pink slip. My car is old and the tyres needed to be changed. Also additional things that I felt during driving, all taken care of. Very pleased with the service. Got everything done on the same day.
1 aprile 2026
Very helpful and good service
1 aprile 2026
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