mycar Tyre & Auto - Mandurah Recensioni 448

RAC dropped my car off unannounced at Mycar Mandurah after I hit debris on Forest Hwy and got a flat tyre. They fitted me in, repaired the tyre and checked the other tyres and I was back on the road within an hour of arrival. This salvaged my day. Great customer service. Most appreciated, and a big
thank you. Peter.

Easy to book and essential service. The price was excellent. The service was great. My car was delivered back to me earlier than requested. A no fuss and very happy experience. I'll be back.

They managed to fit me in at short notice and were very helpful in explaining the differences between brands of tyres.

The work done on my car was excellent, unfortunately I did not yet receive the flybuy points after watching my card be scanned

Professional and provided good service

Great professional service.

friendly staff, my car was brought to the door as i was waiting. service with a smile.

Awesome team thank you for your service

Great service at my car Mandurah. Dedicated experienced staff. Thank you

Very helpful. Good service. Very informative.

Booking was professional, tyre fitting took longer than said.
In saying this , they were busy.
An observation whilst waiting ,Cam was very professional / helpful on the phone and in person to customers.

the job was done efficiently and on time with the booking I made. Very informative with what was required and checked other tyres to be sure they were ok for now

Friendly affordable service but was told it would take a hour to fit 2 new tyres however 3 hours later it was finally done

Great staff Friendly and knowledgeable. Been a client of theirs for over 7 years. Always happy with their servicing

they were very fast and efficient and had great customer service skills the only negative was getting hold of them on the phone to book in but i will definately return and be getting my tyres here now on .

Good service -- helpful, accommodating to my needs.
Had tyresI needed in stock and fitted next day !

Quick and efficient service.
Happy with their works with my 5 tyres and wheel allignment.

I got a deluxe/premium service, mainly because I really needed an oil change but the next day it actually looked more black, almost like ink, over a week later and it's still like that. I thought even a basic service includes changing all filters but only the oil filter was done and when looking at the part of the invoice about what needs doing, filters were one of the things mentioned, why didn't they cal to ask if I wanted them to do that then? Usually when getting a service I'm called to ask if I want any small things done (except anything major or time consuming of course) but even when picking up the car the guy didn't explain any of the things listed on the invoice, just mentioned a small leak and the filters, however when looking over the list later i saw that it mentioned the timing belt was cracking... Isn't that something of more importance than some dusty filters? And couldn't the small leak have been fixed when noticed (if not a major job of course). I just feel like maybe I paid almost $300 for an oil top up, the radiator topped up with water and a quick glance over other parts with no explanation of what really needs fixing or an offer to quote those things. I also didn't get a reminder the day before and wasn't called when car was ready even though they knew I was walking around the shops while waiting (but they did say they were having issues with emails and texts etc) The guys working there were friendly though, I just think a lot more could've been done and/or at least explained better.