mycar Tyre & Auto - Helensvale Recensioni 846

I found my car tire and auto to be very professional, value for money, friendly and courteous. I would recommend my car tire in auto to everyone.

Easy from booking to pick-up. Best price I could get on budget tyres, overall very happy with the service and value

Easy process to book. Very friendly and great service from Barry and his team. Rhys explained everything very clearly to me. Car is driving really well now, great job done. Definitely will be a return customer

Great staff 👍 easy to speak to and most helpful
Thoroughly recommend 👌

Efficient and quick service at a reasonable price.

My car went in for rear disc brakes , and shock absorbers . Very pleased with the guys at the counter,, as they spent time explaining a little more to me on the type of brakes and how they wear!

Found the issue and resolved the problem quickly. Great communication.

First Class. As Usual.

staff were ride, my rims were damaged by the tyre installer, he also slammed my bonnet closed with an unessecary amount of aggression

Top notch customer service. The people at MyCar Helensvale are always very kind and never leave me feeling like an idiot (even though I am one when it comes to cars)

Great customer service. Easy to talk to

Easy to book. Car was finished earlier than advised. Good pricing.

Great service, great staff,

Always good service, reliable, helpful, clear explanations of repairs, friendly staff.

Prompt attention to service our request & very helpful & friendly people.

I had an 11:00am booking to have my tyres rotated. I arrived on time and was told the job would take approximately one hour, and that I would receive a call when it was ready.

I went into Westfield to wait but never received a call. After 90 minutes, I returned at 12:30pm to check on my car, only to find it still parked in the exact same spot where I had left it. It was clear the work hadn’t even started.

When I asked about the delay, I was simply told it would be “a little longer.” Given my appointment was at 11:00am and I had already been waiting well beyond the advised time, this was extremely frustrating—especially as I had another commitment and could not wait any longer.

I ended up taking my keys and leaving, having wasted 90 minutes for nothing. No one contacted me to advise of delays, and there was no real apology or attempt to resolve the situation.

The lack of communication and disregard for customers’ time is unacceptable. The staff member I dealt with also came across as disengaged and unhelpful, both to me and other customers.

Very disappointing experience—definitely won’t be returning.