mycar Tyre & Auto - East Perth Recensioni 405

Rescheduled service 2 weeks prior, arrived and was not in the system. The staff member at the counter was good enough to schedule me in.
Normally, when you take the car for service, its generally vacuumed. In this instance, interior was worst that when taken in fir service.
Tyre rims were left dirty as well
Other than this, basic service was ok

I pulled into a parking lot on Royal Street just moments after my engine let out a loud knocking sound and a stong burning smell. By pure luck, the mycar workshop was directly across the road. The mechanics spent about twenty minutes inspecting the car, raised it for inspection, quickly traced the issue to a faulty air‑conditioning unit, and explained that it didn’t need immediate replacement as long as I kept it switched off. Then — to my surprise — they refused to charge me for the assessment.

Mycar on Royal Street aren’t just competent; they’re genuinely decent.

These guys go above and beyond to help with tyre issues and servicing. Recently moved to Perth and have found my tribe. Highly recommended.

Quick turnaround time. Convenient location near train station.

The mycar team at East Perth is always helpful and explain what work is needed.

Efficient and friendly

Great and prompt customer service! will use them again.

Courtesy in helping me with 4 tires. Very accommodating with good attitudes.

Prompt service.

This week I arranged for a new spare tyre for my daughter's BMW car ,as it showed a puncture in one of the tyres. Sanjit was very helpful and took the tyre off to fix it ,also Dale helped fixing a hubcap.
I spoke to Gareith who booked the tyre for us, and
Davin helped when we collected the car.
It was a very hassle free service from a great team
at the East Perth garage. We always come her for the great service.

Great location and speedy service. Recommendations are helpful to see what other work is required so you can budget for it.

Fantastic customer service. Staff went above and beyond expectations. Greatly appreciated the support and quality servicemanship.

Staff were very pleasant and did all I asked for

I had a mixed experience with mycar Tyre & Auto.

The booking process for a tyre puncture repair was very good and efficient. The operator arranged the booking quickly and confirmed a quote of $49 to repair the puncture and reinstall the tyre so the car could be back on the road. I also appreciated that the workshop allowed me to drop the car off earlier than my scheduled appointment so I could get to work on time.

However, when I returned to pick up the car at around 1:30 pm, I was told that two of my old tyres had been replaced with two brand new tyres at the front, and the repaired tyre had been installed at the rear. This came as a surprise because I had not authorised any tyre replacement.

The representative explained that he had mistakenly called another customer to obtain approval for the tyre replacement. I was confused because my number was the only contact listed on the quote.

He offered to change the tyres back to my original ones, but unfortunately I was already in a hurry to pick up my daughter and did not have time to wait for further work to be done. The final bill ended up being around $550, and no discount or compensation was offered despite the mistake.

I was also planning to research and choose a different tyre option later, so this replacement was not something I had intended to do that day.

While the booking and drop-off process were very good, the mistake with the tyre replacement and the lack of resolution left me disappointed.

Amazing team very quick help. Thanks team mycar East Perth

Efficient, communicative, responsive

Everything done well on time with a great personal touch

Close to where I live and very convenient