As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... Leggi di più
Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... Leggi di più
Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... Leggi di più
Dettagli dell'azienda
- Gommista
- Servizio componenti elettrici per auto
- Negozio di batterie per auto
- Riparazione e manutenzione auto
- Meccanico
- Servizio di cambio dell'olio
Informazioni su mycar Tyre & Auto - Burleigh Heads
Scritti dall'azienda
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informazioni di contatto
Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Australia
- (07) 3215 8308
4,5
Eccellente
232 recensioni
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Friendly service
Team was so friendly from start to finish. when I came to pick my car up I was running late and they were so lovely and stayed back so I could collect it.
26 marzo 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Not the locations fault at all .
Not the locations fault at all .. lack of organisation. Wrong tyres supplied .. offered an alternative. No real discount . No alternative available..then told it would be that afternoon after booking an appointment for first thing. Complete waste of time on a day off . No new tyres . Going somewhere else
25 marzo 2025
Risposta di mycar Tyre & Auto - Burleigh Heads
Hi Jesse,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Scheduled service
I was booked in for a general service and was happy with quote given.
When I phoned to book I let them know I need my car back by 1:30pm, for work. Was told no problem.
I arrived on time and was asked if 3:30pm was ok for pick up. I told them I was informed 1:30, as I had accepted work.
Received a call at 1pm to inform me I Apparently needed a new battery- I’d never noticed anything wrong with it and asked if they could hold off on that as I’m not one to throw things out if they’re not broken. I was told I really needed a new one.
I was also informed I required new tyres and a wheel alignment, so from my happiness of a decent quote, it jumped dramatically.
I felt forced to accept the add ons, even after questioning them. I am a female, and hate the fact we are taken for a ride!!
3 marzo 2025
The fellows in the workshop…
The fellows in the workshop communicated well and log book service completed happy with Burleigh heads my car
28 febbraio 2025
Service I presume to be good
Service I presume to be good. Unhappy the fly buys could not be allocated on the day.!
8 febbraio 2025
Risposta di mycar Tyre & Auto - Burleigh Heads
Hi Anne,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service from the team
Great service from the team. We had messed up our date for the service (meant to be the day before) and the team went out of their way to fit us in. Great example of excellent customer service!
6 febbraio 2025
Friendly staff willing to assist best…
Friendly staff willing to assist best as they can
5 febbraio 2025
Efficiency and was happy with customer…
Efficiency and was happy with customer service .
22 gennaio 2025
Great experience
Great experience, very trustworthy and helpful. Will definitely take my car back
21 gennaio 2025
The guys were absolutely awesome
The guys were absolutely awesome. I came in late yesterday afternoon. The tire was shredded and fixed it up. I was gone within half an hour. Great job. Great service.
21 gennaio 2025
First call service
From my first call to enquire to picking up my car once the work was done. First class service.
23 dicembre 2024
Very customer friendly and…
Very customer friendly and professional, Quick and thorough service on my Toyota Hybrid, Highly recommend!
23 dicembre 2024
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