My BuddyT Recensioni 

91
TrustScore 3 su 5

3,0

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Valutata 2 stelle su 5

Unfortunately, this device doesn't function very well. My son was in my backyard less than 50 feet away from my phone, but I kept getting alerts that he was out of range and "near water." There isn't... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Doesn't work. My 3yo gets 150ft (approx 50m) on the 'near' setting and it still has 1/5th of the proximity bar left before the alarm will go off. Presuming on the 'far' setting, he'll be able to... Leggi di più

Valutata 5 stelle su 5

My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measu... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

We haven’t used it yet, but I am disappointed in that no written instructions were sent with the device. The instructional video is very difficult to understand, the female voice sounds very jumbled... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Elettronica e tecnologia

Informazioni fornite da varie fonti esterne

My Buddy Tag is a child safety device utilizing Bluetooth technology to help prevent lost children and accidental drowning.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,0

Tutte le recensioni

(91)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Scam stay away.

Scam, never posted. Gave invalid tracking number then stopped communication.

14 giugno 2020
Non scritta su invito
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Risposta di My BuddyT

Hello Patrick, I am unable to find an order number for an order placed under your name. If you have your four-digit order number available please kindly e-mail us at buddytag@le-vise.com. I will be happy to look into the order for you.

Valutata 1 stelle su 5

Never received the bracelets so pretty…

Never received the bracelets so pretty much wasted money on not just 1 but 2 damn bracelets for no apparent reason

16 marzo 2020
Non scritta su invito
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Risposta di My BuddyT

Hi Stephanie,

Thank you for your review! We apologize that you did not receive your bracelets. We have responded to your e-mail and we have issued a refund at your confirmation.

Thank you and Regards,
My Buddy Tag Team

Valutata 5 stelle su 5

Fantastic customer service

Maria was a fantastic customer service agent she listened to my issues and probably took care of the problem she even made sure that I received a replacement before we had to leave for vacation!

5 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

No android app

The My Buddy Tag website said there was an app for both iOS and Android but there is not an Android app, rendering the device worthless to me.

27 febbraio 2020
Non scritta su invito
Valutata 1 stelle su 5

Still waiting for the Buddy Tag to be…

Still waiting for the Buddy Tag to be dispatched after a week??

14 ottobre 2019
Non scritta su invito
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Risposta di My BuddyT

Hello Mr. Christian Horn, we have responded to your e-mail to let you know the order has already been shipped out and the tracking number shows the order was delivered and signed for this morning. If you did not receive the order as of this morning kindly let us know.

Valutata 1 stelle su 5

I thought I would be able to track my…

I thought I would be able to track my daughter through GPS. Misleading. I want a device to track down a specific location.

10 settembre 2019
Non scritta su invito
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Risposta di My BuddyT

Hello Shannon! Thank you for contacting us. At your request we have refunded and cancelled your order since it was never shipped out. Kindly note that our product is not marketed as a GPS product and our advertisements do state it is a Bluetooth enabled device. If you do have an issue with any of our marketing being misleading kindly let us know which advertisement you saw and we will correct the issue. As of now we are only marketing the product as a Bluetooth product designed to keep your child within a safe distance to you, we have never stated the product is a GPS-enabled product.

Valutata 3 stelle su 5

I want to love BuddyTag because it’s a…

I want to love BuddyTag because it’s a wonderful WONDERFUL idea! However, I went to the grocery store with my wanderers and the alerts went off about every 3-4 minutes telling me to check on them when they were literally right beside me each time. It got to the point that I just disconnected from the app. I signed up for to be an affiliate but I can’t promote something that is more of an annoyance than a help.

16 agosto 2019
Non scritta su invito
Valutata 1 stelle su 5

Very bad

It’s not tracking well and if I want to se the kids in the maps where they are ,

10 agosto 2019
Non scritta su invito
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Risposta di My BuddyT

Hi Ohoud,

Thank you for your review on our product! The My Buddy Tag is not designed to track your child. The purpose of the product is to keep your child within a safe distance to you. Once the child is outside of that distance you will receive a notification letting you know the child is outside of your range. The My Buddy Tag will connect to your phone using Bluetooth signal. Since it uses Bluetooth signal and not GPS, it will not track your child once they are out of your range. The maximum range outdoors is about 80-100 feet however this distance will vary depending on your environment, location and cellphone. If you are indoors the maximum distance is minimized to about 10-20 feet. Kindly keep in mind that since it is Bluetooth technology, the tag will automatically disconnect once it is outside of the maximum range. Since the tag is not connected it will not send further alerts and you will not be able to track your child. If you are unsatisfied with your purchase please kindly reach out to our Customer Support and we will happily send you the return instructions for a full refund.

Valutata 4 stelle su 5

Good

I like it but it would be better if I could connect to two mobile phones at the same time

5 agosto 2019
Non scritta su invito
Valutata 1 stelle su 5

I really liked the concept and ordered…

I really liked the concept and ordered 2 tags for my boys. When I downloaded the app to activate my tags, it doesn't open. It crashes every time. So basically now I'm stuck with 2 useless pieces of silicone. Unfortunately now I dont even have time to order something reliable. FIX YOUR APP!!!!

5 agosto 2019
Non scritta su invito
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Risposta di My BuddyT

Hi Cynthia, thank you for your review on our Customer Service! We have been following up with you through e-mail notifying you of the issues we had with our application on Android. Kindly note that we have sent a follow up e-mail letting you know the app has been updated and a new version is now available on the Google Play Store! This version will work properly on your Android phone. If you are still unsatisfied with your purchase we will issue a full refund for your purchase once we receive the returned items. For return instructions please kindly contact us or respond to the most recent e-mail we have sent you.

Valutata 1 stelle su 5

Shame on such a delivery time

it is a shame to deliver this small devise in more than one week. We are leaving on holiday next week with our kids an due to your bad processes on shipment I will not got your devises.If I would have none these amazing delay I would have never bought your devises !

A shame

15 luglio 2019
Non scritta su invito
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Risposta di My BuddyT

Hi Sonia, thank you for your feedback on our shipping process. As our website states, international orders are delivered within approximately 30 days from when the order is placed. We received your order on July 8th and the order was shipped out that same week. The order will likely be delivered to you around August 11th. Per your confirmation we have issued a refund for your order since the order will not be delivered on time for your holiday.

Valutata 5 stelle su 5

Awesome product

Awesome product. Great customer service.

11 luglio 2019
Non scritta su invito
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Risposta di My BuddyT

Hi Mike, thank you for your feedback! We greatly appreciate your support.

Valutata 5 stelle su 5

My daughter has ADHD and some autism…

My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measure. Can never be extra safe when it comes to our children!!!

27 giugno 2019
Non scritta su invito
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Risposta di My BuddyT

Hi Amy, thank you for your feedback on our product! We are glad that it has been a benefit to you and your daughter.

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