MyBritishPassport Recensioni 1125

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Instructions were clear and each step of the process was communicated clearly and effectively. The only downside that I feel was a bit of an issue was the manner in which DHL operates. Specifically:... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was having problems using the UK passport application so I contacted you. Leigh was more than helpful and guided this PC illiterate through the process very smoothly and efficiently. My passport... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience renewing my B/P online while living in another country, really was wonderful. I had never done it before. I did read on the website that I would be guided step by step all the way, via... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is the third time Ive renewed my Passport. Nicky was gave fantastic support and great patience on all my questions. Very quick in responding to my emails. Then the refunding me as have to pay f... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agente addetto al controllo passaporti

Scritti dall'azienda

MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service from UK Passports

The assistance that I received from the consultant appointed to my case was outstanding. I can only offer my sincere thanks to Brittany who guided me through the process, making it easy to get approval.

13 aprile 2026
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Risposta di MyBritishPassport

Thank you for sharing your experience and for your generous review. It means a lot to our team to know our efforts made a difference. We hope your new British passport opens the door to many exciting adventures ahead!

Valutata 5 stelle su 5

My dealings with Jan were professional…

My dealings with Jan were professional & prompt, giving the impression of personal involvement on her part to ensure an easy set of instructions and updates, on a step by step process. Highly commended.

Alan.

15 aprile 2026
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Risposta di MyBritishPassport

Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.

Valutata 5 stelle su 5

Renewing my UK passport from Canada

The renewal process from Canada through MyBritishPassport took exactly 6 weeks for me to receive my passport from my first contact with them. Madeleine was assigned as my consultant and she was extremely helpful and efficient in guiding me through the online process. I would definitely recommend using their services.

26 febbraio 2026
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Risposta di MyBritishPassport

Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

Valutata 5 stelle su 5

I wanted to pass on my heartful thanks…

I wanted to pass on my heartful thanks to My British Passport for expediting my passport so quickly and efficiently,
Brittany was absolutely fantastic with her Customer Service and Brittany's Communication was on point,

Myself having come from a Customer Service background of 45 years in the Motor Sales and Aftersales service believe in,
giving credit where it is due and give positive feed back when recognising excellent customer service,

6 marzo 2026
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Risposta di MyBritishPassport

Thank you for your wonderful review and for choosing us to assist with your UK passport application. We’re delighted to hear you had a positive experience, and your support encourages us to keep providing excellent service. Wishing you safe travels and many memorable journeys with your new British passport!

Valutata 4 stelle su 5

Thank you Chelsea for making the process easy

Chelsea made it easy to understand the process. She treated me as a customer, not a number. I understood exactly where I was in the process.
DHL provider was haphazard this end - but after chasing they did pick up on the day scheduled (it was an error in their system

15 aprile 2026
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Risposta di MyBritishPassport

We truly appreciate your kind feedback and are so glad you’re happy with the service you received. Making the passport process simple and stress-free is our priority, and it’s great to know we delivered. Enjoy every opportunity that comes with your new UK passport!

Valutata 5 stelle su 5

Shaun's instructions were very clear

Shaun's instructions were very clear, and gave us confidence that our 2 passport applications were being handled as quickly as possible.

15 aprile 2026
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Risposta di MyBritishPassport

Thank you for sharing your experience and for your generous review. It means a lot to our team to know our efforts made a difference. We hope your new British passport opens the door to many exciting adventures ahead!

Valutata 5 stelle su 5

UK passports service centre.

UK passports service centre.
Jan was my case worker and she made the process very simple. She answered questions is a timely manner and gave good advice.
Terrific service.

15 aprile 2026
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Risposta di MyBritishPassport

Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.

Valutata 5 stelle su 5

Great service from a person who cares

Chelsea the lady who helped me through the process at each step was so helpful, great care and wonderful customer service with updates on each step.
Take your time and work through each section slowly to get it right fist time. Would recommend using this service.

14 aprile 2026
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Risposta di MyBritishPassport

Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

Valutata 5 stelle su 5

They were quick to repond to first…

They were quick to repond to first enquiry. Dealing with one person through the whole procedure and was kept upto date with process.

1 aprile 2026
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Risposta di MyBritishPassport

Thank you for taking the time to share your experience. We’re delighted to hear you’re pleased with the service you received. Helping customers with their UK passport applications is what we do best, and your feedback means a lot to us. Wishing you safe and enjoyable travels ahead!

Valutata 5 stelle su 5

Review of service for passport renewal : From my first enquiry regarding the…

From my first enquiry regarding the renewal of my passport through to receipt of my new passport service provision was exceptional.
Use of a single contact was /is a significant step to ensuring that one received clear instructions regarding each step of the process and provision of a service that was seamless from start to finish.
Thank you Hanal for your assistance.

9 aprile 2026
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Risposta di MyBritishPassport

Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.

Valutata 5 stelle su 5

Excellent Service!

From the moment we applied to renew my passport, to receiving a replacement, I was met with courteous, professional and friendly service.
All from the comfort of my home.

The instructions for the passport photo itself were clear & concise using just my phone, which was a bonus.

We received valuable updates on when to expect the courier, which was useful and meant no unnecessary waiting around.
The courier who collected and delivered all documentation, was also prompt and polite!

The passport consultant Christa, assigned to my case, provided an excellent service, I never expected to receive my new passport so quickly!

Many Thanks

10 aprile 2026
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Risposta di MyBritishPassport

Thank you for your encouraging feedback and for choosing our services. We’re glad we could make your UK passport application straightforward and efficient. Here’s to many safe, enjoyable, and unforgettable trips ahead!

Valutata 5 stelle su 5

How to renew the UK passport if living in Asia

I live in an Asian country and my UK passport expired. But I didn't know how and whom to contact to renew it. Then I searched on Internet and I found UK Passports Abroad service. This service was very helpful and guide me step by step. Their service was quick and efficient. I'm amazed how much support given to me.I recommend anyone to use this excellent service. My sincere Thanks to UK Abroad passports Service.

11 aprile 2026
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Risposta di MyBritishPassport

Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

Valutata 5 stelle su 5

Impressive Company/MyBritishPassport

A very impressive and fast moving service was provided
by MyBritishPassport to this doddering old chap and
Jan could not have been more helpful, guiding me every
step of the way. Thank you , I shall always feel grateful .
Robert Welford, Palm Harbor, Florida, USA

10 marzo 2026
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Risposta di MyBritishPassport

Thank you for your encouraging feedback and for choosing our services. We’re glad we could make your UK passport application straightforward and efficient. Here’s to many safe, enjoyable, and unforgettable trips ahead!

Valutata 5 stelle su 5

Excellent service

From my first contact with Chelsea at My British Passport, she kept me updated with every step and assured me of the wait times. Any questions I had were answered quickly in bearing with the time difference.

My renewed passport arrived 4 weeks after receipt of my expiring one which was expected. Now I am waiting on return of my old one.

One payment to deal with the issue of and the courier fees incurred made it easy as Chelsea took care of it all.

Once again thank you so much Chelsea for all your help.

Allan James, New Zealand

7 aprile 2026
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Risposta di MyBritishPassport

Thank you for your fantastic feedback! It’s always our aim to provide a smooth and supportive experience, and we’re delighted we could help. May your new British passport bring you many exciting travel opportunities.

Valutata 5 stelle su 5

GREAT SERVICE

Haley, my consultant with MyBritishPassport was most courteous and helpful from day one. She was fast to respond and quick to give directions and advice. I would definitely utilize her services again!

10 aprile 2026
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Risposta di MyBritishPassport

It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!

Valutata 5 stelle su 5

My agent Lindi was very helpful.

My agent Lindi was very helpful.
She kept me fully updated on what was happening.

10 aprile 2026
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Risposta di MyBritishPassport

We’re so pleased to know you had a great experience with our team. Thank you for choosing U.K.Passports, and we wish you countless wonderful journeys with your new passport in hand.

Valutata 5 stelle su 5

had to renew my British Passport from South Africa

I had to renew my British Passport from South Africa and was nervous to do this myself.Signed up with My British Passport and this was the best decision I could have made .
Shaun Weldon was Professional and efficient all through the process from start to finish no sleepless nights for me
I Highly Recommend this company .
Sandra Farmer .

9 aprile 2026
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Risposta di MyBritishPassport

Thank you for your positive feedback. Our goal is to make every UK passport application as straightforward and efficient as possible, and we’re glad to know we achieved that for you. Wishing you many exciting adventures ahead!

Valutata 5 stelle su 5

Renewing my expired British Passport

I was very impressed with the service provided by my assigned consultant... Miguel. His instructions were very clear and easy to follow, and he followed up on every aspect of the process to ensure everything went smoothly.
From start to finish he was very efficient, making the whole process quick and easy.
The fact that I had one person assigned to my case helped tremendously, making me feel comfortable , without worrying about where my documents would end up.
Thanks for your speed and efficiency Miguel. I am recommending this sight to my friend who needs to renew her expired passport.
Many thanks
Frances

2 aprile 2026
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Risposta di MyBritishPassport

We truly value your positive feedback and the trust you’ve placed in us. It’s always rewarding to know we’ve made the passport application process smooth and stress-free. Enjoy your travels and all the opportunities your new British passport brings!

Valutata 5 stelle su 5

Excellent support

Excellent support for the renewal of my passport; quick and precise answers to my questions

8 aprile 2026
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Risposta di MyBritishPassport

It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!

Valutata 5 stelle su 5

Simple and speedy

I was particularly surprised by the simplicity of the process once engaged and the consistant follow-up support which resulted in a very satisfactory turn-around time.

31 marzo 2026
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Risposta di MyBritishPassport

Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

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