sure that I will have a follow up on their policy and customer service was outstanding. We discussed the policy. Let’s talk about West Coast chopper I was talking to I can’t remember his name was outs... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due... Leggi di più
L'azienda ha risposto
don't understand the rating on this business this place is terrible and fraudulent on how they sign you up . i'm a business owner , multiple companies and mark my word if you trust this shady company... Leggi di più
L'azienda ha risposto
Very helpful and reassuring that my car will be in good hands and I hope I will be taken care of as the car is reaching higher mileage. The person that helped me was very nice and understood my situat... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road. Please be aware Trustpilot is not a reliable review platform. They have removed countless positive reviews for made up rules they make up on the fly but will post a 1 star review even if it breaks their own guidelines.
Informazioni di contatto
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, Stati Uniti
- 1-800-867-7908
- info@myautoguard.com
- myautoguard.com
3,5
Nella media
310 recensioni
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Your company is very dishonest
Your company is very dishonest. I talked about my pick up truck coverage and I said I’d have to think about it and they said OK and then they called me back later and asked me what I thought and I talk to him and then they said is there any other vehicles that I might want to cover and I said we do have another vehicle here but it’s my wife’s and I think that I’d rather not do that now and they said we can do that for $49 and I said no let’s just wait. I’m not gonna do anything with my wife’s vehicle. That was the end of that phone conversation the next day I called to cancel two reasons I’m going to sell my truck and I don’t need it and they said that would be OK, but I have to write a letter and put it in the email and yada yada and on and on instead of just taking me off and stop the charges moving forward. I tried to call again with the same explanation that I have to send an email and a letter asking to get my policy canceled. I said I want my charge is taken off. I did not want it. I called the next day and you said they cannot be taken off moving forward a few more days I got my credit card bill not only did I get charged for the F150 truck but then you slip it in on me. You charge me another $49 for my wife’s car, which I never approved and I think that you’re being dishonest, I think your company is being dishonest and anybody I talk to or do any rating. I will never ever have a good thing to say about this company the way you handled it you’re a scamming company and I don’t think you’re out for the customer’s best. I’m still trying to get this resolved if I have to get legal action, I will. It’s as simple as that you can’t treat people like this. It doesn’t work not in America. You have a great day.
8 settembre 2026
Risposta di MyAutoGuard
First this is a VERY misleading review, we are sorry you are upset or whatever has happened to you today. Lets get to the facts now that are verifiable and recorded. The LOC is required to cancel per your contract that you DID agree to, your wifes car was cancelled immediately as requested, then you just called in 2 days ago to cancel yours not 2 days after because you misplaced your email at which time you were given cancellations instructions that are required per your contract. We hold up our terms in the contract to the T, we cant overlook one thing and then be expected not to do it other places. So we follow what is outlined in the contract. Which is what most people want, especially in America. We appreciate your feedback. Thank you, and you have a great day too. We appreciate your feedback.
By helping me with my down payment
By helping me with my down payment. The price a month. Overall I had an Amazing experience. Thank you AutoGuard you’re the Best.
18 settembre 2026
Risposta di MyAutoGuard
Thank you so much for the 5-star review! We’re really happy our team was able to work with you on the down payment and find a monthly payment that worked for you. Hearing that you had an amazing experience means a lot to us. Thank you for choosing MyAutoGuard and trusting us with your vehicle protection!
They got the price down where I could…
They got the price down where I could afford it on my Social Security.
17 settembre 2026
Risposta di MyAutoGuard
Thank you for the 5-star review! We’re really glad our team was able to work with you and find a price that fit comfortably within your Social Security budget. Everyone deserves the opportunity to protect their vehicle without putting themselves in a financial bind. We truly appreciate you choosing MyAutoGuard!
Risposta di MyAutoGuard
Thank you for the 5 stars! 👏 We’re so glad you had a great experience with our customer service team. We appreciate you taking the time to let us know and, most importantly, thank you for trusting MyAutoGuard with your vehicle!
I was under the impression that this…
Thank you Autoguard for your customer service & getting back to me
15 settembre 2026
Risposta di MyAutoGuard
Thank you very much, we appreciate you. Have a great day
Risposta di MyAutoGuard
Thank you so much for the 5 stars! We’re happy to hear William took great care of you and provided the level of service we want every customer to experience. We’ll make sure he gets the recognition. Thanks for choosing MyAutoGuard!
I don't have the time to express myself…
I don't have the time to express myself but trust me your sales department is doing a great job trying to bring in money for My Auto Guard !
6 settembre 2026
Risposta di MyAutoGuard
Thank you for the 5 stars! We appreciate you taking the time to leave us a review, even when you’re short on time! We’re glad our sales team made a great impression and we’ll be sure to share your kind words with them. Thank you for choosing MyAutoGuard!
The professional demeanor of the…
The professional demeanor of the company and they explained everything to me totally
11 settembre 2026
Risposta di MyAutoGuard
Thank you for the 5-star review! We’re really glad our team took the time to explain everything clearly and made you feel comfortable with your decision. Professionalism and making sure our customers understand their coverage are very important to us. We appreciate you trusting MyAutoGuard with your vehicle protection!
I tried to cancel my policy by email…
I tried to cancel my policy by email they said they get back to me in 24 hours it have been three days and no response had to cancel my deit card and order another to stop payment
10 settembre 2026
Risposta di MyAutoGuard
We’re sorry for the frustration and apologize that you did not receive a response as quickly as expected. We do want to clarify that your policy was successfully canceled two days ago, so your cancellation request has been completed and the account is no longer active.
We understand that waiting for confirmation can be frustrating and that better communication could have prevented this concern. We’re reviewing that part of the experience with our team.
We’re sorry to see that you felt it was necessary to replace your debit card, as the policy had already been canceled. We appreciate your feedback and wish you the very best moving forward.
Yes there’s a required down payment but…
Yes there’s a required down payment but that’s with most extended warranty places, I feel at ease now knowing I have coverage for every day repairs it’s that time of year where everyone’s traveling.
11 settembre 2026
Risposta di MyAutoGuard
Thank you for the 5-star review! We’re happy to hear that having your vehicle protected has given you some extra peace of mind, especially when you’re traveling and putting more miles on the road. We appreciate you trusting MyAutoGuard and hope you have plenty of safe, worry-free travels ahead!
Risposta di MyAutoGuard
Thank you so much for the 5 stars! We love hearing that everything about your experience was great. Your enthusiasm made our day! We truly appreciate you choosing MyAutoGuard and are happy to have you with us!
Great Customer Service and benefits!
1 settembre 2026
Risposta di MyAutoGuard
Thank you for the 5 stars! We’re so happy to hear you had a great experience with our team and are happy with the benefits of your coverage. We truly appreciate you choosing MyAutoGuard and trusting us to help protect your vehicle!
The process of talking with a vendor…
The process of talking with a vendor was easy then gathering a good package for you was OK but when I experience a problem doing the process, I told them to wait and I’ll get back with them. Before I could get back with them, they already charge my bank For the down payment of this auto warranty.
5 settembre 2026
Risposta di MyAutoGuard
This is very misleading review and has zero truth to it at all. Reviewed the call, which was 32 minutes long and you clearly approved the activation fee being ran, knew it was being processed and verbally agreed to it. So not sure where this false and fabricated review came from, but its better to get things resolved by calling our amazing customer service department if you did not understand something or made a mistake. Thank you
Risposta di MyAutoGuard
Thank you for the 5-star review! We love hearing that our team was helpful, patient, and knowledgeable throughout your experience. That’s exactly the kind of service we want every customer to receive. We appreciate you choosing MyAutoGuard!
Risposta di MyAutoGuard
Thank you for the 5 stars! We’re really happy to hear our customer service team was able to help and make your experience a good one. We appreciate you being part of the MyAutoGuard family!
Risposta di MyAutoGuard
No, we actually did not. You had a activation fee on 8/14, then your first monthly payment on 9/4. There were no other payments taken, maybe the confusion is on your end?? Please give us a call before posting bad reviews for mistakes that we didn't make. thank you
I appreciate the professionalism and…
I appreciate the professionalism and salesmanship.
1 settembre 2026
Risposta di MyAutoGuard
Thank you so much! We really appreciate you saying that. We work hard to make sure people feel comfortable, informed, and never pressured when speaking with our team. Thanks for trusting us with your vehicle — we’re happy to have you with MyAutoGuard!
Customer service was good they answered…
Customer service was good they answered every question I had
1 settembre 2026
Risposta di MyAutoGuard
Thank you for the great review! We’re glad our team was able to answer all of your questions and provide you with a positive experience. We appreciate you choosing MyAutoGuard and trusting us with your vehicle protection!
very knowledgeable about the industry
very knowledgeable about the industry. Answered all my questions, got me set up and now i no fear of break downs
26 agosto 2026
Non scritta su invito
Risposta di MyAutoGuard
Thank you for the 5-star review! We’re glad our representative was able to answer all your questions and help you find the right coverage for your vehicle. Knowing you can drive with greater peace of mind is exactly what vehicle protection is all about. Thank you for choosing MyAutoGuard!
The salesman was very nice " and help…
The salesman was very nice " and help me get started on my insurance package and also made the down payment affordable due to being disabled and on a fix income . And as well as affordable monthly rate. Thank you again for allowing me into the family .blessings
29 agosto 2026
Risposta di MyAutoGuard
Thank you so much for the 5-star review! We’re glad our representative was able to make the process easy and help find a protection plan and payment option that worked for your budget. We truly appreciate your kind words and are happy to welcome you to the MyAutoGuard family. Thank you for trusting us with your vehicle protection, and many blessings to you as well!
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